Washing Machine Repair in Nairobi

Professional Washing Machine Repair & Maintenance in Lucky Summer — GossTech Services

Washing Machine Repair & Maintenance in Lucky Summer | GossTech — Fast, Certified, All Brands

Description: Need reliable washing machine repair in Lucky Summer, Kasarani? GossTech offers fast diagnostics, genuine parts, and on-site or workshop repairs for all brands across Lucky Summer and neighbouring estates. Call +254723613664.

Introduction

When your washing machine stops doing what it should — refuses to start, won’t drain, shakes like a mini-earthquake or leaks on the floor — life gets messier fast. At GossTech Services we specialise in professional washing machine repair and preventative maintenance for homes and small businesses in Lucky Summer (Kasarani) and surrounding Nairobi estates. Our certified technicians diagnose faults quickly, fix the root cause, fit quality parts, and offer maintenance advice that extends the life of your appliance. We handle top-loaders, front-loaders, washer-dryers and semi-automatic machines from every major brand. Read on for a detailed, SEO-friendly pillar guide covering areas served, every common washing machine problem (listed one-by-one) with GossTech’s diagnostic steps and repair approach, brands we support, other appliances we service, recommended maintenance packages, pricing examples, and how to contact us.

Lucky Summer is a high-density suburb in Kasarani, Nairobi, about 10–12 km northeast of the CBD and forms part of the wider Kasarani/Roysambu area.

Areas & Estates Served (Lucky Summer + surrounding estates)

GossTech serves Lucky Summer and the estates and neighbourhoods around it across Kasarani, Roysambu, Zimmerman and the Thika Road corridor. Below is a clear table of main estates we regularly serve — if your estate is nearby and not listed, drop us a message and we’ll confirm coverage.

Note: the estates above reflect commonly-recognised localities around Lucky Summer used by residents and property listings. If you live slightly outside these or on an estate that uses a different name, send your location or estate name and we’ll confirm service availability immediately.

We Repair All Brands — (Full list)

GossTech repairs all major washing machine brands including, but not limited to:

Samsung, LG, Whirlpool, Beko, Panasonic, Electrolux, Hisense, Bosch, Siemens, Miele, Haier, Maytag, Zanussi, Sharp, Defy, Candy, Ariston, Hotpoint, Amana, and locally-distributed/house-brand machines.

If you have a less-common brand, serial/model number helps — we stock common parts and source OEM or high-quality equivalent spares fast.

Every Common Washing Machine Problem — one-by-one, and how GossTech diagnoses & fixes each

Below we list common failure modes one by one. For each we explain how our technicians diagnose the fault and what the typical repair or service involves.

1) Washing machine won’t start (no power / dead)

Diagnosis: check mains power and socket, plug, fuse, power cord continuity; inspect door/lid interlock (many machines won’t start if door switch fails); test control board for power; check user control settings and child-lock.

Repair: restore power (replace plug/fuse), replace faulty door latch/interlock, repair or replace wiring, reprogram/control board reset; where PCB is faulty we replace the board or repair solder joints if economically viable. After repairs we run a test cycle.

2) Machine fills with water but won’t agitate or spin

Diagnosis: test agitation motor and drive components; check belts (belt-drive machines), motor capacitor (start-capacitor), clutch or gearbox for mechanical failure; inspect user program and water level/pressure switch.

Repair: replace broken belt, replace start/run capacitor, repair or replace motor brushes (if applicable), replace clutch or gearbox assembly, correct pressure switch or wiring.

3) Machine doesn’t fill with water (no water in drum)

Diagnosis: check inlet hose and tap, inlet valve solenoid (electrovalve), filters/screens, water pressure, pressure switch/float assembly, and control board commands.

Repair: clean or replace blocked inlet filters, replace faulty inlet valve, repair water supply hose, replace faulty pressure switch or float, repair wiring to inlet valve.

4) Machine overfills or keeps running water

Diagnosis: faulty water inlet valve not closing, defective pressure switch/pressostat, blocked drain or siphoning, or control board error.

Repair: replace inlet valve, replace or recalibrate pressure switch, add or repair anti-siphon installation, repair control board if it misfires.

5) Machine won’t drain or drain is slow

Diagnosis: inspect pump for blockages, sump and filters for foreign objects, drain hose kinked or clogged, pump motor failure.

Repair: remove foreign objects (coins, socks), clean pump filter and hoses, replace or repair water pump, clear/replace drain hose.

6) Loud noise during spin or wash cycles (grinding, banging)

Diagnosis: worn drum bearings, foreign objects in drum/sump/pump, worn motor mountings, broken shock absorbers (front loaders), damaged spider (drum support), loose counterweights.

Repair: remove debris; if bearings are worn — replace bearings and seals (often a major job); replace shock absorbers or suspension springs; repair or replace spider or counterweights; test motor mounts and secure fastenings.

7) Excessive vibration or “walking” machine

Diagnosis: machine out of level, damaged shock absorbers or suspension, unbalanced load (user error), worn feet, broken springs.

Repair: level the machine and adjust feet; replace worn/damaged shock absorbers or springs; correct load distribution; secure anti-vibration pads if needed.

8) Leaking water (drum, door, hoses, under machine)

Diagnosis: inspect door gasket/seal (front-loaders), inlet hose connections, drain hose connections, tub seals, detergent drawer overflow, cracked outer tub or hose.

Repair: replace door gasket/seal or detergent drawer seals; replace damaged hoses; reseal tub or replace faulty seals; ensure correct hose routing and clamp tightness.

9) Door/lid won’t lock or unlock

Diagnosis: faulty door latch or interlock switch, jammed door, or electronic lock failure.

Repair: replace door latch assembly, repair interlock switch, release jam and replace seal if distorted; for electronic lock faults replace lock module.

10) Machine displays error codes (EERR, E10, Fxx etc.)

Diagnosis: read and interpret error code from panel/manual; codes point to specific subsystems (drain, fill, temp, door, motor). Confirm error with multimeter/visual inspection.

Repair: component-specific — e.g., E10 (fill fault) → inlet valve or pressure switch repair; E20 (drain) → pump or hose; replace or repair the failing component and clear errors. We keep manufacturer-level error-code references for precise fixes.

11) Machine smells moldy / mildew (bad odour)

Diagnosis: detergent buildup, trapped water in door seal or filter, poor ventilation, low-temperature cycles that do not disinfect.

Repair & maintenance: full drum and gasket cleaning, run hot-clean cycle with descaler, replace contaminated rubber gasket if permanently odorous, advise changing detergent usage and running maintenance cycles. We can supply disinfectants and show how to maintain door/gasket hygiene.

12) Soap/foam not dispensing / residue left on clothes

Diagnosis: clogged detergent drawer, wrong detergent type (too much or non-HE in HE machines), poor water flow, incorrect cycle selection.

Repair & fix: clean drawer and dispenser lines, advise correct detergent and dosing, flush inlet system and repair low-pressure problems if present.

13) Machine stops mid-cycle or cycles don’t complete

Diagnosis: intermittent power, overheating motor cut-out, faulty timer/control board, door lock faults, or pump troubles causing safety shutdowns.

Repair: stabilise power, replace faulty timers or PCBs, service motor (replace brushes or fix overheating causes), repair door lock and pump issues.

14) Spin cycle runs but clothes remain very wet (poor spin)

Diagnosis: spin imbalance detection, worn clutch, damaged transmission, failing spin motor or capacitor, clogged drain causing slow spin.

Repair: rebalance loads, replace clutch or gearbox parts, replace motor or capacitor, clear drain/pump, verify speed control electronics.

15) Heating faults (water not heating in washer-dryer or machines with heaters)

Diagnosis: heating element continuity test, thermostat/thermal fuse checks, wiring to heater, control relay on PCB.

Repair: replace faulty heating element, thermal fuse or thermostat, repair wiring or replace relay/PCB if switching circuit faulty.

16) Motor hums but doesn’t start

Diagnosis: faulty start capacitor, seized motor bearings, worn brushes or motor windings, stuck drum.

Repair: replace capacitor, free drum and replace bearings if seized, replace motor brushes or motor if irreparable.

17) Electronic control / PCB faults, random behaviour

Diagnosis: visual inspection for burnt components, capacitor bulge/leak, water ingress, bad solder joints, intermittent faults linked to humidity.

Repair: either repair PCB by replacing burned components or replacing the entire control board; fit conformal coating if needed to prevent future humidity issues.

18) Belt problems (slipping or broken belt)

Diagnosis: inspect belt tension and wear, pulleys and idler bearings for damage.

Repair: replace belt and worn pulleys/bearings, align motor pulley.

19) Drum won’t rotate (mechanical seizure)

Diagnosis: foreign object jam, broken drive coupling, seized bearings, failed gearbox.

Repair: remove debris, replace drive coupling, service or replace bearings and gearbox parts.

20) Faults specific to semi-automatic machines (twin tub)

Diagnosis & Repair: common issues include worn agitator coupling, leaking outer tub, worn timer. We replace couplings, repair or reseal tubs, and replace timers or switches.

How GossTech Diagnoses (our step-by-step method)

1. Initial call & triage: we gather make/model, symptoms, recent history (noise, smell, error codes).
2. On-site inspection: visual checks, power tests, listen for sounds, check hoses and connections.
3. Targeted testing: multimeter checks (continuity, voltage), pump functionality, motor bench-testing, pressure-switch and inlet valve tests.
4. Estimate & approval: transparent diagnosis report and cost estimate before work begins.
5. Repair & parts: we fit OEM or high-quality equivalent parts, replace seals, bearings or PCBs as needed.
6. Full test cycle: run a full wash and spin cycle to confirm repair; provide before/after notes.
7. Post-service advice: maintenance tips, recommended spare parts schedule, and maintenance contract options.

Common Parts We Replace (examples)

• Water inlet valves
• Drain pumps and pump motors
• Door gaskets and seals (front-loaders)
• Drum bearings and seals
• Shock absorbers and suspension springs
• Drive belts and pulleys
• Motors, capacitors & brushes
• Control boards / PCBs & relays
• Thermostats, heaters and fuses
• Clutches and gearboxes

Preventative Maintenance Plans (recommended)

Sample Pricing (indicative) — final prices depend on diagnosis

All prices are sample estimates to give you planning guidance. Final quote given after inspection.

• Call-out + basic diagnostic: KSh 1,200 – 2,500 (Depends on location & time)
• Common part replacements (estimates): pump KSh 2,500–6,000; inlet valve KSh 1,500–4,000; door gasket KSh 2,000–6,000; bearings & seals (major repair) KSh 6,000–18,000; control board KSh 6,000–25,000 depending on brand/model.
• Labour & test cycle included where indicated in quote.

Why choose GossTech?

• Certified and experienced washing machine technicians.
• Transparent, written estimates before work begins.
• We repair on-site or at our workshop depending on the job.
• Genuine or high-quality equivalent spare parts, and warranty on repairs.
• Coverage across Lucky Summer and the Kasarani / Thika Road corridor.

Other Appliances GossTech Repairs (Nairobi & across Kenya)

GossTech is not only about washing machines — we support many household and light-commercial appliances:

• Refrigerators & freezers (domestic & commercial)
• Televisions (LED/LCD/Smart TVs)
• Microwave ovens & convection microwaves
• Electric ovens, stoves & cookers (including ceramic/induction)
• Dishwashers
• Air conditioners (split & window units) — electrical faults and servicing
• Geysers / hot water systems (electric and solar-assisted)
• Inverters & UPS systems (battery faults, wiring)
• Vacuum cleaners & small kitchen appliances (mixers, blenders)
• Pumps and small industrial electrical services

If you need a different appliance serviced, tell us the brand and fault and we’ll confirm coverage quickly.

Easy Troubleshooting Tips (before a call)

• Ensure there is power to the machine (check other appliances on same socket).
• Check the tap to the inlet hose and that the water is on.
• Open the filter/pump access and inspect for small objects (coins, buttons). (Only if manufacturer advises and power is off.)
• Run an empty hot wash with a cleaning agent once a month to prevent odour.
• Don’t overload the drum — this is a top cause of bearing and suspension failure.

How to Book a Service

Contact GossTech
Phone / WhatsApp: +254 723 613 664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke

When you call or message please provide:

• Appliance brand and model (from the sticker/serial plate)
• Short description of the fault (e.g., “won’t drain, making grinding noise in spin”)
• Your estate/location in Lucky Summer or nearby estate (we serve Roysambu, Kahawa West, Zimmerman, Garden Estate, Mwiki, Ngumba, Ruaraka and surrounding areas).

FAQs

Do you offer same-day service in Lucky Summer?
We aim to attend urgent faults quickly. Availability depends on workload and part availability — contact us and we’ll prioritise emergencies where possible.

Do you guarantee your repairs?
Yes — we offer a warranty on parts and workmanship; length depends on the part and repair type. Warranty details are provided in the job quote.

Do you use original parts?
We fit OEM parts where available. For older or rare machines we may use high-quality equivalents and always disclose part origin in the quote.

Final notes & call-to-action

Washing machine problems are rarely “small” — many faults escalate if left. GossTech’s local teams in the Lucky Summer / Kasarani corridor combine fast diagnostics, experienced technicians and honest pricing to get your machine working reliably again. Whether it’s a noisy drum, a door that won’t lock, or a machine that refuses to heat, we’ll troubleshoot it step-by-step and explain your options.

Book now: +254 723 613 664 | info@gosstech.co.ke | www.gosstech.co.ke