Washing Machine Repair in Nairobi
Washing Machine Repair in Muthaiga — Professional, Fast & Reliable | GossTech Services
Description: Fast, affordable washing machine repair in Muthaiga by GossTech — expert diagnosis, original parts, same-day callouts across Nairobi (Westlands, Kilimani, Karen, Eastleigh, South B and more). Call 0723613664 | info@gosstech.co.ke | www.gosstech.co.ke
Overview — Trusted Washing Machine Repair in Muthaiga
When your washing machine breaks down, life can quickly pile up — dirty laundry, disrupted routines, and stress. GossTech Services offers specialist washing machine repair in Muthaiga and across Nairobi. Our certified technicians diagnose faults quickly, repair the problem correctly, and take steps to prevent repeat failures — saving you time and money.
We focus on transparent pricing, genuine parts, clear communication and a workmanship guarantee so you can get back to what matters.
Service Areas — Nairobi estates we serve
GossTech covers Muthaiga and the full Nairobi metropolitan area. Below is a comprehensive, easy-to-scan list of the estates and neighborhoods we routinely serve:
| Central & CBD | West & Northwest | North & Northeast | East & Southeast | South & Southwest |
|---|---|---|---|---|
| Nairobi CBD | Westlands | Parklands | Eastleigh | South B |
| Upper Hill | Kilimani | Muthaiga | Embakasi | South C |
| Luthuli Avenue | Kileleshwa | Gigiri | Njiru | Lang’ata |
| University Way | Lavington | Runda | Donholm | Karen |
| Tom Mboya St | Hurlingham | Kitisuru | Kasarani | Kawangware |
| Kimathi St | Parklands/Highridge | Garden Estate | Umoja | Ngong Road area |
| Moi Avenue | Rosslyn | Roysambu | Kayole | Syokimau (near Nairobi) |
| Westlands Court | Ruaraka | Ridgeways | Dandora | Industrial area (Embakasi, Kariobangi) |
| — | — | — | — | — |
(If your estate isn't listed but is in Nairobi or nearby, call 0723613664 — we'll likely still serve your area.)
Brands & Models We Repair
GossTech technicians are experienced with a wide range of brands and machine types:
- Top-load & front-load washing machines
- Semi-automatic machines
- Popular brands: Samsung, LG, Whirlpool, LG, Bosch, Haier, Hotpoint, Von, Sony (washers with combo), Midea, Defy, Kenwood, Sharp, Electrolux, and local brands common in Kenya.
Common Washing Machine Problems — What they look like & how GossTech fixes them
Below is a clear, actionable table of frequent faults, likely causes, and what our technicians do to repair them.
| Symptom | Common causes | GossTech diagnosis & repair |
|---|---|---|
| Machine won’t start | Faulty power supply, blown fuse, defective door switch, control board fault | Full electrical check, test outlet, replace fuses/switches, repair or replace control board. We always test safety interlocks. |
| Machine not draining | Blocked drain pump, clogged hoses, faulty pump motor | Remove and clean pump/filter, clear pipes, replace pump if worn, pressure-test drain. |
| Loud noise or vibration | Worn bearings, loose drum, foreign object, unbalanced load | Inspect drum bearings and suspension, remove debris (coins, buttons), replace bearings or shock absorbers, realign drum. |
| Water not filling | Faulty inlet valve, blocked filter, low water pressure | Test inlet valve & solenoid, clean inlet filters, replace valve if leaking or not operating. |
| Leaking water | Damaged door seal, cracked hose, loose hose clamp, faulty tub | Replace rubber door seal, tighten/replace hoses/clamps, repair small tub leaks or advise on tub replacement when necessary. |
| Won’t spin or agitate | Broken belt, motor fault, capacitor failure, worn clutch | Inspect and replace belt, test motor and start capacitor, replace drive components. |
| Error codes on display | Sensor faults, PCB issues, door faults | Read and decode error, run system diagnostics, repair/replace sensors or PCB as needed. |
| Clothes still wet | Drainage problem, spin cycle failure, imbalance | Fix drainage/pump issues, test spin motor and speed control, balance drum loads. |
| Foul smell or mold | Poor drainage, infrequent cleaning, door left closed | Deep clean drum, sanitize gasket, clean inlet filters, advise maintenance schedule and run a cleaning cycle. |
Our Repair Process — Simple, transparent, reliable
- Call or Book Online — Call 0723613664 or email info@gosstech.co.ke. Provide make/model and a brief description of the fault.
- Initial Troubleshoot Over Phone — Our tech can sometimes guide a quick fix or confirm a site visit is needed.
- Same-day or Next-day Callout — We aim for rapid response across Muthaiga and nearby estates.
- On-site Diagnosis — Technician performs full diagnostic & explains the findings and cost estimate before any repair.
- Repair with Genuine Parts — We replace only with high-quality or manufacturer-recommended parts and explain warranty terms.
- Testing & Preventive Advice — Machine tested on full cycle, technician provides maintenance tips to avoid repeat issues.
- Follow-up & Warranty — Repairs are backed by our workmanship warranty. If the same issue recurs within the warranty period, we revisit promptly.
Why Choose GossTech? — The GossTech advantage
- Skilled, certified technicians with years of hands-on appliance repair experience.
- Transparent pricing — no surprise bills. You accept the estimate before work starts.
- Genuine parts & quality replacements — we use parts that match or exceed manufacturer specs.
- Fast callouts across Nairobi — Muthaiga is a priority area; same-day service often available.
- Workmanship guarantee — peace of mind with a warranty on both parts and labor.
- Customer-first communication — estimations, photos of failed parts, and clear explanations.
- Data-backed diagnostics — modern diagnostic tools for electronic controls and error codes.
Pricing & Guarantees (Sample)
| Service | Typical turnaround | Sample price range (KES) |
|---|---|---|
| Diagnostic visit & minor fix (e.g., cleaning filter) | Same day | 1,000 – 2,500 |
| Pump or valve replacement | Same/next day | 3,000 – 8,000 (parts incl.) |
| Bearing or major mechanical repair | 1–3 days | 8,000 – 18,000 |
| PCB/control board repair | 1–5 days | 6,000 – 20,000 (depends on model/part) |
Note: These are indicative ranges. Final quote provided after diagnosis. All repairs include a workmanship warranty — details provided on service receipt.
Preventive Maintenance — Keep your machine running longer
- Clean lint filters and pump filters monthly.
- Run an empty hot cycle with a washer cleaner every 1–2 months.
- Avoid overloading; follow manufacturer load limits.
- Use recommended detergents and measured amounts.
- Leave the door slightly open after cycles to prevent mold.
- Check hoses for wear and replace every 3–5 years.
Following these steps reduces breakdowns and extends the machine’s life — and it makes repairs cheaper if they’re ever needed.
Other Appliances GossTech Repairs
GossTech is a full-service appliance repair company. Apart from washing machines, we service:
| Category | Examples |
|---|---|
| Refrigeration | Fridges, freezers, chest freezers, display fridges |
| Kitchen appliances | Ovens, microwaves, cooktops, range hoods |
| Televisions & Home Entertainment | LED/LCD/Smart TVs, sound systems |
| Laundry | Dryers, washer-dryer combos |
| Small appliances | Vacuum cleaners, kettles, blenders |
| Air conditioning & cooling | Room AC units (installation & service) |
| Commercial appliances | Restaurant refrigerators, laundry equipment (on request) |
If you have a mixed appliance issue (e.g., washer + fridge), we can often book the same technician for convenience.
Frequently Asked Questions (FAQs)
Q: Do you offer a warranty on repairs?
A: Yes — we provide a workmanship and parts warranty. Duration varies by part; details are on your invoice.
Q: Do I need to bring the machine to you?
A: Most repairs are done on-site in Muthaiga. Large jobs (e.g., major tub repair) may require workshop service — we’ll arrange pickup/delivery when needed.
Q: Can you fix machines under warranty?
A: If your appliance is still under manufacturer warranty, we’ll advise the best route — manufacturer-authorized service may be required for some brands.
Q: How long will the repair take?
A: Simple fixes can be done same-day. Complex mechanical or PCB replacements may take a few days depending on parts availability.
Q: Do you provide spare parts receipts?
A: Yes — every replaced part comes with documentation and warranty information.
Testimonials & Trust
(Example excerpts you can use on your landing page — gather real customer quotes for best SEO/social proof.)
- “Fast, clear pricing and the technician fixed my machine the same day.” — A. Njeri, Muthaiga
- “GossTech replaced our pump and showed us how to avoid the problem in future.” — P. Mwangi, Kilimani
How to Book — Contact GossTech
Ready to fix your washing machine? Contact us:
- Phone: 0723613664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
We prioritize Muthaiga residents and the full Nairobi area — if it’s urgent, call for the quickest response.
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Final Notes — Our Promise
At GossTech we understand that a working washing machine is essential for home life. We bring technical skill, honest pricing, and customer care to every job. For prompt, professional washing machine repair in Muthaiga and anywhere across Nairobi, call 0723613664 or email info@gosstech.co.ke — or visit www.gosstech.co.ke to book a service online.