Washing Machine Repair in Nairobi
Professional Washing Machine Repair in Makadara — GossTech Services
Washing Machine Repair in Makadara | Fast, Reliable Appliance Repair by GossTech
Description: Need a reliable washing machine repair in Makadara? GossTech provides fast, professional repairs for all washing machine brands across Makadara and surrounding Nairobi estates. Same-day diagnostics, transparent pricing, and warranty-backed repairs. Call +254 723 613 664 or email info@gosstech.co.ke.
Introduction
When your washing machine breaks down, life slows down. Dirty laundry piles up, schedules get disrupted, and the stress of finding a trustworthy repair service can be overwhelming. GossTech understands that — and we’re here to help. With years of experience repairing washing machines across Nairobi, GossTech offers professional, fast, and affordable washing machine repair services in Makadara and surrounding estates.
This pillar post explains everything residents and businesses in Makadara need to know: the neighborhoods we serve, common washing machine problems, how we diagnose and fix faults, the brands we repair, other appliances we service across Kenya, transparent pricing cues, and how to contact us. Use this guide to decide when to repair, what to expect, and how to keep your washer running longer.
Contact GossTech:
- Phone / WhatsApp: +254 723 613 664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Areas & Estates Served — Makadara and Surrounding Nairobi
GossTech covers Makadara and the surrounding Nairobi estates to ensure quick response times and local support. Below is a comprehensive list of estates and neighborhoods we serve in Makadara and nearby areas.
| Main Area | Estates / Neighborhoods Served |
|---|---|
| Makadara | Makadara North, Makadara South, Makongeni, Muringa, Utalii, Starehe (adjacent), Muthurwa (adjacent) |
| Shauri Moyo & Nearby | Shauri Moyo, Jogoo Road (sections adjacent to Makadara), Dandora (western edges), Harambee, Shauri Moyo Estate |
| Eastlands & Nearby | Buruburu (nearby), Buru Buru Phase I–IV, Umoja I & II (close to Makadara), Kayole (parts close to Makadara), Embakasi (bordering areas) |
| CBD-adjacent & Short Transport | Industrial area adjacent, Nairobi CBD (quick pickup/drop), Pumwani, Gikomba vicinity |
If your estate is not listed, contact us — GossTech serves most parts of Nairobi and can often arrange a same-day pickup or onsite visit.
Why Choose GossTech for Washing Machine Repair in Makadara
GossTech combines technical expertise with customer-first service:
- Local technicians: Experienced engineers who know Nairobi appliances and common local issues.
- All-brand expertise: We repair top washing machine brands (listed below) and many lesser-known models.
- Transparent diagnostics: Clear fault reports and fixed-price quotes before any repair work begins.
- Onsite or workshop repairs: We can repair at your home or bring the machine to our fully equipped workshop.
- Warranty on repairs: Parts and labor warranty on replaced components where applicable.
- Genuine parts & tested fixes: We use quality parts and full-testing procedures before returning your appliance.
Common Washing Machine Problems & How GossTech Diagnoses Them
Below is an exhaustive table of common washing machine faults, typical causes, what our technicians check during diagnostics, and the repair steps we take.
| Problem | Common Causes | GossTech Diagnostic Steps | Typical Repair Solution |
|---|---|---|---|
| Machine won’t turn on | Faulty power supply, blown fuse, faulty control board, door/lid switch fault | Visual power check, multimeter test of power outlet and cord, test lid switch, check main controller board for faults | Replace fuses, replace/repair lid switch, replace control board, repair wiring |
| Machine won’t fill with water | Faulty inlet valve, blocked filter, pressure switch fault, kinked hose | Inspect inlet hoses and filters, test inlet valve solenoids, check water pressure and pressure switch | Clean filters, replace inlet valve, replace pressure switch, fix kinked hoses |
| Machine overflows or keeps filling | Stuck inlet valve, faulty pressure switch, incorrect water level sensor | Test inlet valve operation, inspect water level sensor and pressure tube | Replace inlet valve, replace/clean pressure switch/air tube |
| Drum won’t spin / Agitator not moving | Faulty motor, worn belt (belt-drive models), damaged clutch/gearbox, faulty capacitor (single-phase motors) | Check belt and drum movement by hand, test motor with multimeter, check start/run capacitor | Replace belt, replace motor/drive assembly, replace capacitor, repair gearbox/clutch |
| Machine vibrates excessively / noisy | Unbalanced load, worn drum bearings, damaged shock absorbers/springs, foreign object in drum | Inspect shock absorbers and springs, spin test, noise isolation, open drum to check bearings | Replace bearings and seals, replace shock absorbers/springs, remove foreign objects |
| Leaking water | Worn door seal (front-loaders), cracked hoses, faulty pump, loose hose clamps | Inspect door seal, hoses, pump and tub seals, run short test cycle while observing for leaks | Replace door seal, replace hoses/clamps, replace pump or tub seal |
| Not draining | Blocked drain pump, foreign object in pump, faulty pump, kinked drain hose | Inspect drain pump and filter, remove obstructions, test pump motor continuity | Clear filter, replace pump, replace drain hose |
| Error codes on display | Fault-specific codes from control board | Read & decode error code, run targeted tests (sensors, valves, motor) | Replace faulty sensors, reset board, software reset, repair harness |
| Clothes still wet after cycle | Faulty spin cycle, broken belt, unbalanced load detection, pump failure | Inspect spin motor/belt, check pump, run spin-only test | Repair/replace motor or belt, repair pump, rebalance load sensor |
| Door won’t open/lock issues | Faulty door lock mechanism, control board lock relay, mechanical jam | Test lock coil, test door catch, inspect for obstructions | Replace door lock assembly, repair control relay |
Our Diagnostic Process — What to Expect
GossTech follows a clear diagnostic workflow so you know exactly what we’re doing and why:
- Initial call & symptom capture: When you contact us (+254 723 613 664 / info@gosstech.co.ke) we capture symptoms, brand/model, and availability for onsite visits.
- Onsite inspection (or pickup): Our technician arrives at the scheduled time to inspect the machine. We perform safety checks and run quick tests.
- Comprehensive checks: Power tests, water inlet & drain checks, motor & belt tests, electrical continuity, and control board diagnostics.
- Fault report & quote: We provide a written repair diagnosis and a transparent quote (parts + labor). No hidden fees.
- Repair & testing: With your approval, we perform the repair using quality parts and test the machine through multiple cycles.
- Handover & warranty: We explain the work done, offer maintenance tips, and issue warranty documentation for parts and labor where applicable.
Brands GossTech Repairs
GossTech repairs all major and many minor washing machine brands. Whether it’s a top-loading or front-loading unit, semi-automatic or fully automatic, we have the tools and experience to fix it.
Major brands we service include:
- Samsung
- LG
- Whirlpool
- Bosch
- Panasonic
- Haier
- Electrolux
- Defy
- Kenwood
- Hotpoint
- Beko
- Miele (select models)
- Ariston
If your brand is not listed, contact us — we repair many locally common and imported brands.
Typical Parts We Replace
| Component | When it’s replaced | Expected lifespan after replacement (typical) |
|---|---|---|
| Inlet valve | Fails to open/close or leaks | 3–7 years |
| Drain pump | Failure to drain, noisy pump | 3–6 years |
| Drive belt | Belt wear, slipping, or snapped belt | 3–8 years |
| Drum bearings & seal | Noisy spin, drum play, leaks | 5–10 years (depends on usage) |
| Motor / drive assembly | Motor failure or burnt smell | 5–12 years |
| Control board | Repeated electronic errors or dead display | 3–10 years (environment dependent) |
| Door seal (front-loaders) | Leaks or mold build-up | 3–7 years |
| Shock absorbers / suspension springs | Excessive vibration | 3–6 years |
Onsite vs Workshop Repair — Which is Best?
- Onsite repair (recommended when): Faults are straightforward (inlet valve, pump replacement, belt, door lock), machine is accessible and safe to service in place.
- Workshop repair (recommended when): Complex gearbox/motor swaps, heavy bearing replacements, or when full teardown is required. We arrange safe pickup and drop-off if workshop repair is needed.
GossTech will advise the best option after the initial diagnostic with a cost/time estimate.
Preventive Maintenance Tips (Extend the Life of Your Washer)
Simple preventive measures reduce breakdowns:
- Run a monthly hot wash with a washing machine cleaner or vinegar to remove detergent residue.
- Clean inlet filters and lint traps regularly.
- Avoid overloading the drum and distribute laundry evenly.
- Use the correct detergent type and measurement for your machine.
- Keep the machine level — adjust feet if the washer vibrates excessively.
- Inspect hoses annually and replace them if they show cracks or stiffness.
Pricing Guide (Indicative)
Below is a sample pricing guide to give you an idea. Final quotes follow a diagnostic inspection.
| Service | Typical Cost Range (KES) | Notes |
|---|---|---|
| Diagnostic fee (onsite) | 800 – 1,500 | Often waived if repair accepted |
| Inlet valve replacement | 1,500 – 4,500 | Brand and valve type affect price |
| Drain pump replacement | 1,800 – 5,000 | Includes labor and pump part |
| Drive belt replacement | 800 – 2,000 | Lower for common models |
| Motor replacement | 6,000 – 20,000+ | Depends on motor model and brand |
| Drum bearing & seal replacement | 8,000 – 25,000 | Workshop job; depends on model |
| Control board repair/replacement | 3,000 – 20,000 | Depends on board availability |
All prices are indicative. GossTech provides written quotes after diagnosis.
Other Appliances Repaired by GossTech (Nairobi & Across Kenya)
GossTech is an established multi-appliance repair service. Apart from washing machines, we repair:
- Refrigerators & Freezers (all brands, gas recharge, compressor faults)
- Televisions (LED, LCD, Smart TVs — power, display faults)
- Microwave ovens (door switches, turntable motor, magnetron replacement)
- Electric/Gas Cookers & Ovens (elements, thermostats, ignition)
- Dishwashers (drain, pump, spray arm, inlet issues)
- Geysers / Water Heaters (electric elements, thermostats, thermostatic valves)
- Air Conditioners (split & window units — diagnostics, gas recharge, compressor issues)
- Dryers (heating elements, motors, thermostats)
- Small appliances (vacuum cleaners, kettles, irons — limited repairs)
We provide service across Nairobi and have capacity to handle repairs in other major Kenyan towns — contact us for regional availability.
Real Customer Workflow — Example Case Study (Front-Load Washer)
Scenario: Resident in Makadara reports front-load washer not spinning and a persistent E10 drain error.
- Call & booking: Customer calls +254 723 613 664 and books an onsite visit for the same day.
- Onsite diagnosis: Technician inspects — drain filter clogged, foreign object in pump, pump motor failing.
- Quote & approval: Technician provides quote: pump replacement + labor KES 4,800. Customer approves.
- Repair: Pump replaced onsite, filters cleaned, test cycle run twice to confirm fix.
- Aftercare: Technician advises on preventive maintenance and provides 3-month warranty on the pump and labor.
Result: Washer returned to full working order within a few hours — a typical outcome for common pump/drain problems.
How to Book a Repair
Booking with GossTech is simple:
- Call/WhatsApp: +254 723 613 664 — tell us the brand, model (if known), and a short description of the problem.
- Email: info@gosstech.co.ke with photos or short videos if possible — this speeds diagnostics.
- Website: Visit www.gosstech.co.ke to learn more about services or to submit a service request form.
We’ll confirm a time slot and the expected diagnostic fee (often waived if you accept the repair).
FAQs — Washing Machine Repair in Makadara
Q: How long will the repair take?
A: Simple repairs (pump, inlet valve, belt) often completed same day. Complex repairs (motor or bearing replacement) may require workshop time (2–7 days depending on parts availability).
Q: Do you offer a warranty?
A: Yes — we provide a warranty on parts and labor for the repaired component. Terms vary by part.
Q: Do you use original parts?
A: We source genuine parts where available and high-quality compatible parts when originals are unavailable.
Q: Can you repair semi-automatic machines?
A: Yes — we service both semi-automatic and fully automatic machines.
Q: Do you service commercial/coin-operated washers?
A: Yes — contact us for commercial laundry equipment quotations and service agreements.
Safety & COVID-19 Protocols
GossTech technicians follow safety protocols during onsite visits, including the use of masks, hand hygiene, and minimal-contact payment options where requested.
Closing & Call to Action
If you’re in Makadara and your washing machine isn’t working the way it should, don’t let laundry pile up. GossTech offers reliable, affordable washing machine repair with transparent diagnostics and warranty-backed repairs. Contact us now:
- Phone / WhatsApp: +254 723 613 664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
We serve Makadara, Shauri Moyo, Jogoo Road-adjacent neighborhoods, Buruburu, Umoja, Embakasi border areas, Nairobi CBD adjacent neighborhoods, and many more estates across Nairobi and Kenya.
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GossTech — Fast. Professional. Local.
Published by GossTech Services — Appliance repair specialists serving Nairobi and Kenya.