Washing Machine Not Spinning | Call GossTech 0723613664

🏠 GossTech: Your Trusted Washing Machine Repair Partner Across Kenya

A washing machine that refuses to spin can be frustrating. Whether you're in Nairobi or other parts of Kenya, GossTech ensures professional, affordable, and prompt repair services. Below is a detailed guide on how GossTech handles such issues—from diagnosis to repair—across all major towns in Kenya.


1️⃣ Understanding the Problem: Why Your Washing Machine Is Not Spinning

Before diving into how GossTech handles repairs, it’s essential to understand potential reasons why a washing machine may stop spinning:

Possible CauseExplanation
Broken or loose drive beltThe belt connecting the motor to the drum may be damaged or slipped off.
Faulty lid/door switchIf the lid switch is defective, the machine won’t spin as a safety precaution.
Malfunctioning motor couplingConnects the motor to the transmission; a failure here halts spinning.
Burnt-out motorThe motor that powers the drum may be faulty.
Blocked or clogged drain pumpPrevents draining, thus stopping the spin cycle.
Faulty control board/timerElectronic failure may interrupt spin instructions.
Imbalanced load or sensor errorLoad sensor prevents spin due to imbalance or incorrect weight detection.

2️⃣ How GossTech Will Diagnose the Problem

At GossTech, we follow a structured diagnostic process to ensure accurate identification of the problem.

🛠️ Diagnostic Procedure:

StepAction by GossTech TechnicianTools Used
1. Visual InspectionExamine belts, door latch, visible damageFlashlight, screwdriver
2. Error Code ScanIf electronic, scan for error codes using diagnostic modeMultimeter, error code scanner
3. Manual Spin TestManually rotate drum to check belt tension and motor resistanceTechnician’s hands, spin gauge
4. Electrical TestingTest lid switch, motor, pump circuits for continuity and voltageMultimeter, circuit tester
5. Drain CheckInspect drain pump and hoses for clogs or obstructionsDrain snake, pump tester
6. Control Board CheckVerify output signals from control moduleOscilloscope, multimeter

Outcome: After diagnosis, GossTech will identify whether the problem is mechanical, electrical, or software-related.


3️⃣ Transparent Quoting Process by GossTech

After diagnosis, GossTech provides a transparent, itemized quotation. Our quote includes:

Cost ItemDetails
Labour ChargesBased on complexity and time required
Spare PartsPrice for any components needing replacement
Transport/Callout FeeCovers technician’s visit to your premises
Warranty CoverageOptional extended warranty for repairs
VAT (if applicable)Tax as per Kenyan law

💰 Sample Quotation Table:

Service ComponentCost (Ksh)
Diagnosis Fee1,500
New Drive Belt2,800
Labour Charge2,000
Transport Fee (Nairobi)500
Total Estimate6,800

🔍 Note: Quotes may vary by location due to distance and availability of parts.


4️⃣ Repair Process by GossTech

Once you approve the quote, GossTech schedules the repair at your convenience.

🏗️ Repair Workflow:

StageAction Taken
1. Safety FirstDisconnect power, drain machine, prep workspace
2. Component RemovalRemove faulty belt/motor/switch based on diagnosis
3. ReplacementInstall new parts; ensure compatibility
4. TestingRun spin cycle test; verify normal operation
5. Clean-upReassemble, clean surrounding area
6. DemonstrationShow customer machine working; provide maintenance tips

👍 Repairs are backed by a 90-day workmanship guarantee.


5️⃣ GossTech Service Coverage in Kenya

GossTech proudly serves customers across all major towns in Kenya, providing the same level of professionalism and expertise.

RegionMain Towns Served
Nairobi CountyNairobi, Ruiru, Thika, Ongata Rongai, Kitengela
Central KenyaNyeri, Murang’a, Embu, Karatina, Kerugoya
Rift ValleyNakuru, Naivasha, Eldoret, Kericho, Bomet
Western KenyaKisumu, Kakamega, Bungoma, Busia
NyanzaKisii, Homa Bay, Migori, Siaya
CoastMombasa, Malindi, Kilifi, Diani, Ukunda
Eastern KenyaMeru, Chuka, Isiolo, Marsabit
North EasternGarissa, Wajir, Mandera

🚚 Same-day repair available in Nairobi, Mombasa, Kisumu, and Nakuru.


6️⃣ Benefits of Choosing GossTech

Why GossTech?Explanation
Certified TechniciansTrained experts in all major washing machine brands/models
Original PartsGenuine spares with warranty
Mobile ServiceRepairs done at your home—no need to transport heavy appliances
Flexible SchedulingWeekdays, weekends, after-hours options
Clear PricingNo hidden fees; upfront quotes
National CoverageAvailable in both urban and remote towns
Digital RecordsReceipts and service history tracked digitally

7️⃣ FAQs from GossTech Customers

How long does diagnosis take?

👉 Typically 30-60 minutes depending on model complexity.

Do you charge if no fault is found?

👉 Diagnosis fee applies regardless, but no further charges if no repair is needed.

What warranty do you offer?

👉 90-day repair warranty and 1-year warranty on new spare parts.

Can you repair imported brands?

👉 Yes! We service Samsung, LG, Whirlpool, Bosch, Miele, Hisense, Haier, and more.


8️⃣ Booking a Repair with GossTech

Booking a GossTech technician is simple:

Booking ChannelContact Details
Phone+254 723613664
WhatsApp+254 723613664
Websitewww.gosstech.co.ke/repairs
Emailinfo@gosstech.co.ke

✅ Receive a confirmation SMS and technician assignment within 30 minutes.


9️⃣ Maintenance Tips Shared After Repair

Every GossTech repair includes personalized maintenance tips to prevent recurrence:

TipReason
Avoid overloadingPrevents motor and belt strain
Clean lint filters regularlyImproves drainage and spinning
Balance loadsAvoids uneven wear on drum and bearings
Use recommended detergentsReduces residue buildup affecting spin cycle
Schedule yearly servicingEarly detection of worn-out components

1️⃣0️⃣ Customer Testimonials from Across Kenya

TownCustomer Feedback
Nairobi“Quick same-day service, technician explained everything clearly.”
Mombasa“Genuine parts used, no more spin issues!”
Kisumu“Very professional, and came right to my home in under 2 hours.”
Nakuru“Affordable, transparent pricing. Highly recommend GossTech.”
Eldoret“Fixed my washing machine that hadn’t spun for weeks—great job.”

🔚 Conclusion: Why GossTech Is the Best Choice for Washing Machine Repairs in Kenya

When your washing machine stops spinning, you don’t want guesswork—you want accurate diagnosis, transparent pricing, and reliable repairs. GossTech delivers exactly that, backed by countrywide coverage, skilled technicians, and customer-first service.

No matter where you are—in Nairobi’s bustling estates, the coastal breeze of Mombasa, the hills of Kericho, or the plains of Garissa—GossTech will come to you, bringing your washing machine back to life with professionalism and care.

📞 Call or WhatsApp us today at +254 723613664 to book a diagnosis!

Scroll to Top