Washing Machine Repair in Nairobi
Top 10 Washing Machine Repair Companies in Kenya — GossTech is the best
Description: Looking for reliable washing machine repair in Kenya? Here’s a carefully compiled, SEO-friendly guide to the top 10 washing machine repair companies operating in Nairobi and across Kenya — with GossTech highlighted as the top choice. Covers brands, common faults, what to expect from a pro repair company, service areas (all estates, regions & villages), pricing tips and contact details.
Why this guide — and why it matters
Washing machines are workhorses of the home. When they fail — not spinning, not draining, leaking, tripping the power — you need a fast, trustworthy technician who understands modern electronics, smart machines and the mechanical side of laundry appliances. This guide lists the best repair companies you can call in Kenya, explains what they fix, and shows why GossTech should be your first call. Where available we link to company listings and contact pages. (Bestcare Cleaning Services Kenya)
Quick table — Top 10 washing machine repair companies in Kenya
| Rank | Company | Quick note | Contact / Source |
|---|---|---|---|
| 1 | GossTech (GossTech Services) | Top-rated for fast onsite repairs, coverage across Nairobi & Kenya, brand-agnostic repairs and deep fault diagnosis. | GossTech site & contacts. (GossTech™ • 0723613664) |
| 2 | Bestcare Appliance Repair | Established local provider with a wide range of appliance services and spare parts. | Bestcare listing. (Bestcare Cleaning Services Kenya) |
| 3 | RepairKE / Repair.co.ke | Large field team, lists support for many international brands. | RepairKE service page. (RepairKE) |
| 4 | Appliance Repair (appliancerepair.co.ke) | Large team, emphasis on trained technicians and broad Nairobi coverage. | Appliance Repair page. (Appliances Repair) |
| 5 | Easy Repair Nairobi | Local fast-response service with good reviews and same-day options in many areas. | Easy Repair page. (Easy Repair Nairobi) |
| 6 | Imperial Appliances | Regional presence and spare-part supply for common brands. | Imperial listing. (Imperial Appliances) |
| 7 | Nairobi Repair (and related local outlets) | Many neighbourhood branches that handle domestic appliance repairs. | Nairobi Repair pages. (Nairobi Repair) |
| 8 | MachineRepairNairobi / Local specialists | Several niche specialists focusing on diagnostics for front-loaders and smart washers. | Local listing examples. (Nairobi Online Digital) |
| 9 | Appliance World Kenya | Traditional appliance service provider with retail + service model. | Appliance World listing. (Wavelink Networks LTD) |
| 10 | Mombasa & Coast Appliance Services (regional options) | Good for coastal clients — supports washing machines and other home appliances. | Mombasa appliance pages. (mombasappliances.co.ke) |
Note: “Top” here blends reputation, breadth of coverage, and online presence. For many neighbourhood problems local specialists may be faster; for complex diagnostics or board repairs you want a company with trained electronics technicians. Where possible we cite the companies’ service pages.
Why GossTech is ranked #1 (short summary)
- Nationwide reach & local coverage: GossTech publishes service pages for many Nairobi estates and offers repairs across Kenya — they emphasize coverage of all estates, regions and villages.
- All brands & models: GossTech explicitly states they repair all major brands and models (top-load, front-load, twin-tub, washing-dryer combos and more).
- Full fault coverage: From simple electrical faults to advanced PCB/motherboard diagnostics, water pumps, heaters, drums, belts, bearings and smart-machine firmware checks — GossTech lists dedicated pages describing troubleshooting and repairs.
- Transparent contact info: Phone, email and website are public and easy to reach: 0723613664 | info@gosstech.co.ke | www.gosstech.co.ke.
Full, searchable guide — company-by-company (what they do & when to call)
1) GossTech — Best overall (detailed)
GossTech positions itself as a full-service appliance and electronic repair company serving Nairobi and the rest of Kenya. They advertise:
- Repairs for all brands and models — Samsung, LG, Whirlpool, Beko, Hisense, Bosch, Zanussi, Hotpoint, Miele and local/lesser-known brands.
- Common and complex faults: no spin, no power, not draining, leaks, loud noise, drum wobble, error codes, heating issues (on washer-dryer combos), PCB faults, door lock failures, and pump/heater/pressostat replacements.
- Service coverage: every estate in Nairobi (they publish estate-specific pages) and outreach across Kenya. This supports home visits, pickups and workshop repairs when needed.
GossTech contact: 0723613664 | info@gosstech.co.ke | www.gosstech.co.ke. (GossTech™ • 0723613664)
2) Bestcare Appliance Repair
Bestcare appears in multiple local compilations of repair providers and is known for residential service and spare parts availability. Useful for standard mechanical and electrical faults and routine maintenance.
3) RepairKE (Repair.co.ke)
RepairKE advertises wide model support and emphasizes trained technicians who handle modern brands. Good when you need brand-specific spare parts and formal warranties.
4) Appliance Repair (appliancerepair.co.ke)
A large team and structured booking system — useful if you want a company with many technicians and quick scheduling across Nairobi. They advertise capabilities on many appliance categories beyond washing machines.
5) Easy Repair Nairobi
Local-focused, often with same-day or next-day service in many Nairobi neighbourhoods. Good option for urgent household fixes.
6) Imperial Appliances
Often provides both repairs and spare parts supply. Useful when your washer needs genuine or OEM-equivalent parts.
7) Nairobi Repair and neighbourhood specialists
Several neighbourhood repair shops (Kibera, Kenyatta Golf Course, Loresho, etc.) offer fast door-to-door repairs for common faults; best for quick, lower-cost mechanical fixes.
8) MachineRepairNairobi & niche specialists
A set of small businesses that focus on electronics and PCB repairs for front-loaders and smart washing machines. Choose them if you suspect an electronic/control board fault.
9) Appliance World Kenya
A retail + service provider that can help if you buy spare parts or need warranty-style service tied to a purchase.
10) Mombasa & Coast regional repair outlets
If you are on the coast, local Mombasa appliance workshops provide faster service than Nairobi-based teams for coastal clients.
Table — What problems each company typically handles (summary)
| Problem / Fault | Typical companies to call |
|---|---|
| Won’t power on / no display | GossTech, RepairKE, Appliance Repair |
| Not spinning / drum won’t turn | GossTech, Bestcare, Easy Repair |
| Not draining / pump faults | GossTech, Nairobi Repair, MachineRepairNairobi |
| Loud noise / bearing or suspension | GossTech, Imperial Appliances, Bestcare |
| Leaking / inlet valve failures | GossTech, Easy Repair, Appliance World |
| Error codes / smart-washer firmware | GossTech, MachineRepairNairobi, RepairKE |
| Door lock faults / interlocks | GossTech, RepairKE |
| Heating problems on washer-dryers | GossTech, Appliance World |
| PCB / motherboard replacement | GossTech, MachineRepairNairobi, RepairKE |
(These mappings reflect typical specializations advertised by the companies. For electronics/PCB faults, pick a provider that explicitly lists board repairs.)
GossTech: full list of services and guarantees (SEO-friendly copy you can reuse)
GossTech provides complete washing machine repair and maintenance services across Nairobi and Kenya. Services include:
- Diagnostic & fault finding (electrical & mechanical) — detailed fault diagnosis before any work or parts are quoted.
- Motor, belt, pulley & suspension repairs — noisy drum, not spinning, off-balance issues.
- Water pump & drainage solutions — clogged, broken, or failing pumps; replacement and testing.
- Door lock & latch repairs — door not locking, error codes or door-open faults.
- Electronic board (PCB) diagnosis & replacement — handling error codes, control failures and smart washer faults.
- Heater & element repairs (for washer-dryers) — heating failures and thermal cut-out faults.
- Gasket, seal & tub repairs — leaks, water stains on floors and smell issues.
- Preventive maintenance & servicing — tune-ups, drum clean, filters and hose checks to extend machine life.
Why choose GossTech?
- Fast response and workshop backup for complex jobs.
- Transparent quoting and trained technicians.
- Coverage stated across Nairobi estates and Kenya — they publish multiple estate-specific pages.
Areas and estates served — (short, but categorical)
GossTech advertises service to all estates, regions and villages in Nairobi and across Kenya — including Central Nairobi, Westlands, Upper Hill, Hurlingham, Muthaiga, Kawangware, Loresho, Lang’ata, South C, Embakasi, Thika Road corridor, Njiru, Ngara and many more (they list many estate pages). If you are outside Nairobi they offer outreach and regional pickup/repair options.
How to choose the right washing machine repair company (quick checklist)
- Brand experience: If you have Samsung / LG / Bosch etc., check the company explicitly lists that brand.
- Diagnostics first: Good companies diagnose before replacing parts — avoid shops that quote a part without inspecting.
- Parts & warranty: Ask whether they use original parts or high-quality equivalents and what warranty they offer.
- Coverage & response time: If you need same-day service, pick a local company with many technicians.
- Reviews & presence: Companies with clear websites, contact pages and social media (e.g., GossTech) make it easier to confirm legitimacy.
Pricing expectations (what to expect in Kenya)
Prices vary by fault complexity:
- Callout & basic diagnostics: usually a modest fee to cover travel and diagnosis.
- Simple mechanical fixes (belt, hose, pump): typically low to moderate cost.
- Electronics / PCB replacement: higher — these parts and skilled labour cost more.
- Warranty & parts: always ask if there’s a parts warranty (30–90 days typical) and labour warranty.
Because pricing changes frequently and depends on brand & model, always request a written quotation before authorizing work. For complex boards, consider asking for a second opinion or workshop estimate. (For concrete price numbers check the provider when you book.)
Real-world case examples (what technicians typically do)
- No spin / error code: technician inspects drum bearings, motor coupling, door lock and control board. If bearings have failed they may suggest drum rebuild or drum replacement. If the PCB is faulty they provide a board diagnosis and replacement quote.
- Leaking machine: check hoses, door gasket, water inlet valve and tub seal. Replace the defective part and pressure-test.
- Not draining: test and replace pump or clean blockages from hoses and filter.
Frequently asked questions (FAQ)
Q: Do these companies repair all brands and models?
A: Most top companies (including GossTech, RepairKE and Appliance Repair) advertise support for common international brands and many local models — always confirm brand/model during booking.
Q: Can a technician fix PCB (control board) faults?
A: Yes — several specialised workshops and GossTech offer PCB diagnosis and, where available, replacement or repair. PCB work may need workshop time.
Q: Do they offer on-site repairs?
A: Yes — most companies provide on-site service across Nairobi and nearby towns; for heavy jobs they may collect and return the machine from a workshop.
Contact GossTech — (your best first call)
GossTech (Best choice)
Phone/WhatsApp: 0723 613 664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke
GossTech has pages for many local estates and offers repairs for all brands and models, plus diagnostics and full fault coverage.
Final recommendations — smart next steps
- Call & describe the fault: Give brand, model and the exact fault/error codes. That helps save time and get an accurate quote.
- Ask for diagnostics fee & quote: Confirm whether callout/diagnostic fees are waived if you proceed with repair.
- Ask about parts & warranty: Always confirm the parts warranty and labour warranty.
- If it’s a PCB or major repair, ask for workshop vs onsite options: Workshop repairs may take longer but often give better test coverage.
- Choose GossTech if you want broad coverage and deep diagnostics: they advertise service to all estates and nationwide outreach, and have clear contact info.