Washing Machine Repair in Nairobi

Washing Machine Repair & Maintenance in Shauri Moyo — GossTech

Professional Washing Machine Repair & Maintenance in Shauri Moyo | GossTech

Description: GossTech offers fast, reliable washing machine repair and maintenance in Shauri Moyo and surrounding Nairobi estates. We diagnose every fault, repair all major brands (Samsung, LG, Whirlpool, Bosch, Electrolux, and more) and service other home appliances across Nairobi and Kenya. Contact +254723613664 | info@gosstech.co.ke | www.gosstech.co.ke

Introduction

When your washing machine fails, laundry piles up and life gets messy. GossTech provides professional, transparent, and affordable washing machine repair and maintenance services in Shauri Moyo and throughout Nairobi. Our certified technicians diagnose faults quickly, explain the problem in plain language, and fix your machine using quality spare parts and industry‑best practices. Whether you have a top‑loader, front‑loader, or combo washer‑dryer, GossTech restores performance and prolongs the life of your appliance.

This pillar SEO post explains where we operate around Shauri Moyo, lists every common washing machine problem and how we diagnose and repair it, names the brands we support, and outlines other appliances we service across Nairobi and Kenya. Use this guide to understand typical faults, what a professional repair looks like, and why GossTech is the right choice for homeowners and businesses.

Table of contents

1. Areas & estates served in and around Shauri Moyo
2. Why choose GossTech?
3. Complete list of washing machine problems (with diagnosis & repair steps)
4. Brands GossTech repairs
5. Other appliances GossTech services
6. Service process, guarantees & pricing overview
7. FAQs
8. Contact information

1. Areas & estates served in and around Shauri Moyo

GossTech serves customers across Shauri Moyo and many Nairobi estates, ensuring timely on‑site service or workshop repair. Below is a clear table of the main estates and neighbourhoods we cover in and around Shauri Moyo. If your estate is not listed, get in touch — we likely still cover it.

Note: GossTech aims to cover all estates across Nairobi. For exact same‑day or next‑day availability check with our dispatch team at +254723613664.

2. Why choose GossTech?

• Local expertise: Years of appliance repair experience across Nairobi and Kenya.
• All brands covered: From global names to local models — we repair them all.
• Transparent pricing: Itemised quotes before work begins; no hidden fees.
• Quality parts: We fit tested, quality spare parts and offer warranty on repairs where applicable.
• Skilled technicians: Trained in electronics, plumbing, and appliance diagnostics.
• Safety & compliance: We follow electrical safety protocols and proper disposal of old parts.

3. Complete list of washing machine problems (with diagnosis & repair steps)

Below is a comprehensive list of common washing machine faults. For each fault we list how GossTech diagnoses the issue and step‑by‑step repair actions. This section is written to be SEO‑rich and useful to both users and search engines looking for thorough, actionable content.

How we approach every job: We start with a visual inspection and symptom history, run electrical and mechanical tests, isolate the defective subsystem (electrical board, motor, inlet, drain, drum assembly, sensors), provide a written quote, and proceed with the customer’s approval.

1. Machine won’t start / no power

Symptoms: No lights, no sound, no drum movement.

Diagnosis:

• Confirm mains power & socket with multimeter.
• Inspect power cable and plug for damage.
• Test door/lid switch (safety interlock) and fuses.
• Check control board for visible burn marks and blown components.

Repairs:

• Replace faulty plug, cable or socket connection.
• Replace lid/door switch or door lock assembly if defective.
• Replace blown internal fuses or faulty control PCB (if repairable we replace damaged components; otherwise replace PCB).
• Re‑wire or earth the appliance if earthing is missing.

2. Machine won’t fill with water

Symptoms: No water enters machine, or fills slowly.

Diagnosis:

• Check water supply valves and hoses for kinks/blockages.
• Inspect inlet filters/screens for debris.
• Test inlet valve solenoids for continuity and operation.
• Confirm correct pressure and household water supply.

Repairs:

• Clean or replace inlet filters and hoses.
• Replace faulty inlet valve solenoids.
• Replace water inlet hose if damaged.
• Advise on plumbing issues (low pressure) and provide recommendation.

3. Machine overfills or won’t stop filling

Symptoms: Continuous water supply; overflows.

Diagnosis:

• Test water level pressure switch (pressostat) and hose for blockages or leaks.
• Check inlet valve for stuck shutter causing uncontrolled water flow.
• Inspect control board for faulty commands.

Repairs:

• Replace or clean the pressure switch and its hose.
• Replace faulty inlet valve.
• Repair or replace control PCB if necessary.

4. Machine doesn’t drain / water remains after cycle

Symptoms: Water stands in drum after wash.

Diagnosis:

• Inspect drain hose for blockages or kinks.
• Check pump impeller for foreign objects (coins, buttons, small items).
• Test drain pump motor for continuity and mechanical jams.
• Inspect spin/door pump assembly.

Repairs:

• Remove and clear blockages from pump and hose.
• Replace damaged drain pump or impeller assembly.
• Replace drain hose or secure proper outlet height.

5. Machine not spinning or poor spin performance

Symptoms: Machine fills and washes but will not spin or spins weakly.

Diagnosis:

• Inspect belt (in belt‑drive machines) for wear or slippage.
• Test motor start/run capacitors (where applicable).
• Check rotor/stator brushes or universal motor brushes.
• Verify door lock and safety interlocks.

Repairs:

• Replace worn or broken belt.
• Replace motor brushes or start/run capacitor.
• Replace defective motor or key drive components.
• Balance load advice and repair/replace suspension dampers or shock absorbers.

6. Loud noise, rattling, or banging during wash/spin

Symptoms: Unusual noises, metal on metal sounds, thumps.

Diagnosis:

• Inspect tub bearings and seal for wear.
• Check for foreign objects inside drum or pump.
• Test shock absorbers, suspension springs, and drum bearings.
• Inspect motor mountings and gearbox (for direct drive or gear‑box models).

Repairs:

• Remove foreign objects and replace pump impeller if damaged.
• Replace bearings and shaft seals (major repair often performed in workshop).
• Replace dampers/shock absorbers and springs to restore balance.
• Replace gearbox or motor if defective.

7. Water leaks (from front, back or underneath)

Symptoms: Visible water on floor during or after cycle.

Diagnosis:

• Inspect door seal (front loader) for tears, trapped debris or wear.
• Check hose clamps, detergent drawer connections, inlet and drain hoses.
• Test tub to pump seals and outer drum integrity.

Repairs:

• Replace door gasket or seals.
• Replace damaged hoses and secure with new clamps.
• Replace pump housing seal or tub seals.
• Repair or replace corroded outer tub or worn mounting points.

8. Bad smells / mold / detergent residue

Symptoms: Musty odour, residue on clothes, black mould on rubber seal.

Diagnosis:

• Inspect door seal, detergent drawer, and drum for mould and residue.
• Check drainage and rinse cycles for efficiency.

Repairs & maintenance:

• Deep clean rubber gaskets, detergent drawers, and internal filters.
• Advise and perform descaling if limescale present.
• Recommend and perform a maintenance wash cycle and use of machine cleaners.

9. Error codes on display / electronic faults

Symptoms: Error codes, flashing lights, partial operation.

Diagnosis:

• Read error code and cross‑reference with model/service manual.
• Test respective sensors (temperature, level, door, tachometer) and wiring harness.
• Inspect control PCB for burnt components or cold solder joints.

Repairs:

• Replace faulty sensors and repair wiring harness connections.
• Reflow or replace PCB components if repairable; replace PCB if not.
• Clear error codes and run test cycles to confirm fault resolution.

10. Excessive vibration or movement during spin

Symptoms: Machine walks, vibrates violently, or changes position.

Diagnosis:

• Check feet leveling and floor surface.
• Inspect shock absorbers, suspension springs, and counterweights.
• Check drum bearings and balance rings.

Repairs:

• Re‑level machine and fit new anti‑vibration pads.
• Replace worn dampers and springs.
• Replace counterweights or re‑secure mounting bolts.

11. Clothes come out damaged or entangled

Symptoms: Holes, tears, or clothes knotted together after wash.

Diagnosis:

• Inspect drum for sharp edges, rust spots, or damaged paddles.
• Check for broken drum lifters or loose screws.

Repairs & advice:

• Repair/replace drum lifters and smooth sharp edges or replace drum.
• Advise correct loading and use of laundry bags for delicate items.

12. Excessive foam / soap not rinsing out

Symptoms: Soap suds overflow or remain in drum.

Diagnosis:

• Inspect detergent drawer and dispenser for blockages.
• Confirm correct detergent type (HE vs normal) being used.
• Check sensors and drain efficiency.

Repairs & advice:

• Clean dispensers and recommend proper detergent amounts.
• Repair or replace faulty sensors that control rinsing phases.

13. Spin cycle cuts out intermittently

Symptoms: Spin starts then stops mid‑cycle.

Diagnosis:

• Test motor overheating, motor brushes, and thermal cutouts.
• Inspect wiring to tachometer or hall sensors that monitor spin speed.

Repairs:

• Replace worn brushes or faulty thermal protectors.
• Repair wiring and replace speed sensors or motors as required.

14. Drum won’t agitate (top‑loader specific)

Symptoms: Top load agitator won’t move but motor may run.

Diagnosis:

• Inspect agitator coupler, drive belt, and transmission.
• Check clutch or gear mechanisms for damage.

Repairs:

• Replace agitator coupler or belt.
• Replace damaged transmission or gear components.

15. Heating problems (washer‑dryer combos)

Symptoms: Machine washes but clothes are still cold/damp or dryer doesn’t heat.

Diagnosis:

• Test heating element for continuity/resistance.
• Inspect thermal cutouts, thermostats and relay on PCB.
• Check vents and airflows in dryer function.

Repairs:

• Replace defective heating element or thermostat.
• Clean vents and lint filters; repair dryer motor or fan.

4. Brands GossTech repairs

GossTech technicians are trained and equipped to service all major washing machine brands commonly found in Kenyan homes and businesses. We support both locally common models and imported units.

Brands we repair (non‑exhaustive):

• Samsung
• LG
• Whirlpool
• Bosch
• Siemens
• Electrolux
• Beko
• Hotpoint
• Defy
• Haier
• Hisense
• Panasonic
• Midea
• Maytag
• GE
• Ariston

If your machine is from a less common manufacturer, contact us — we still likely service it or can source compatible parts.

5. Other appliances GossTech services (Nairobi & across Kenya)

GossTech is a full‑service appliance and electrical repair company. Beyond washing machines, we regularly repair and maintain:

We offer both household and light‑commercial servicing for guesthouses, offices, and rental properties.

6. Service process, guarantees & pricing overview

Service steps:

1. Contact & booking: Call +254723613664 or email info@gosstech.co.ke. Provide make/model, symptoms, and location.
2. Pre‑diagnosis: Technician gives a preliminary estimate where possible.
3. On‑site inspection / workshop drop‑off: We perform full diagnostics and present an itemised quote.
4. Repair & testing: Work begins after customer approval. All repairs include testing on multiple cycles.
5. Warranty: Most repairs carry a limited workmanship warranty (varies by part). We provide warranty details on completion.

Pricing overview:

• Call‑out & diagnostic fee: Competitive and waived if you proceed with repairs in many cases.
• Parts & labour: Itemised on quote. We use branded or tested compatible parts depending on availability and customer preference.
• No‑fix, no‑fee: In select cases where no repair is possible, diagnostic fees may apply; our policy will be explained up front.

7. FAQs

Q: Do you provide same‑day service in Shauri Moyo?
A: Depending on technician availability we aim for same‑day or next‑day service. Call +254723613664 to check slots.

Q: Will you use genuine spare parts?
A: We use original equipment manufacturer (OEM) parts when available. Where OEM parts are unavailable, we use high‑quality compatible parts and disclose this in the quote.

Q: Do you service commercial washers?
A: Yes — we service light commercial and high‑capacity washers; larger installations may require site assessment.

Q: Can you provide preventive maintenance?
A: Absolutely. We offer scheduled maintenance visits to clean filters, descale, check seals and test electrical components to extend machine life.

8. Contact information

GossTech — Washing Machine Repair & Maintenance (Shauri Moyo & Nairobi)

• Phone / WhatsApp: +254723613664
• Email: info@gosstech.co.ke
• Website: www.gosstech.co.ke
• Service areas: Shauri Moyo, Kibera, Embakasi, Donholm, Eastleigh, South B, Langata, Westlands, Kilimani, CBD and across Nairobi & selected towns in Kenya.

Closing & call to action

If your washing machine is showing any of the problems listed above, don’t let laundry pile up — contact GossTech for a professional diagnosis and prompt repair. We pride ourselves on honest quotes, clear communication, and repairs that last. Call +254723613664, email info@gosstech.co.ke or visit www.gosstech.co.ke to book a service.