Washing Machine Repair in Nairobi
Washing Machine Repair in Shauri Moyo — GossTech Services
Professional Washing Machine Repair in Shauri Moyo — GossTech Kenya: Fast, Reliable, All Brands
Description: Need a reliable washing machine repair service in Shauri Moyo? GossTech offers same-day diagnosis, transparent quotes, and repairs for all major brands across Shauri Moyo and neighbouring Nairobi estates. Call +254723613664 or email info@gosstech.co.ke.
Introduction
If your washing machine is leaking, failing to spin, making strange noises, or refusing to drain — don’t let the laundry pile up. GossTech offers professional washing machine repair and maintenance services in Shauri Moyo and surrounding Nairobi estates. With certified technicians, genuine parts sourcing, and clear warranties, we get your washer running efficiently again while saving you time and money.
Shauri Moyo is a long-established Pumwani neighbourhood close to Nairobi’s CBD, and it’s been the focus of recent redevelopment and affordable housing projects — which means many householders and landlords in the area depend on quick, trustworthy appliance service. (Wikipedia)
Below you’ll find everything a homeowner or property manager needs to know about our washing machine services: the areas we cover around Shauri Moyo, typical faults and how we diagnose them, the brands we support, other appliances we repair across Nairobi and Kenya, contact details, and practical maintenance tips.
Where GossTech Serves — Shauri Moyo and Nearby Estates
Shauri Moyo sits in the Pumwani/Kamukunji area of Nairobi, approximately 2–4 km from the Central Business District and bordering established estates such as Bahati and Majengo; nearby transit stops include Makongeni and Rikana. (Wikipedia)
Estates in and immediately around Shauri Moyo that GossTech serves
(We regularly serve households, rental blocks and landlords in:)
| Immediate neighbourhoods (within walking/short-drive distance) |
|---|
| Shauri Moyo (Pumwani / Kamukunji) |
| Pumwani |
| Majengo |
| Bahati |
| Makongeni |
| Rikana |
| Starehe |
Broader Nairobi areas (we cover all these and more across the city)
(If you don’t see your estate listed, call — we usually cover it.)
| Central & CBD | Eastlands & Embakasi | South & South-East | West & North |
|---|---|---|---|
| Nairobi CBD (incl. Luthuli Avenue, Kimathi Street) | Embakasi, Umoja, Eastleigh | South B, South C | Westlands, Ngong Road, Kilimani |
| Starehe | Donholm, Buruburu, Kariobangi | Lang’ata Road, Karen | Ngara, Parklands |
| — | Shauri Moyo, Makongeni, Majengo | Njiru | Thika Road corridor |
We also serve other major towns across Kenya (Kisumu, Siaya, Busia and more) for appliance repair and maintenance through our extended network. (If you need out-of-Nairobi service, call or email for availability & quote.)
Quick Contact (save this)
- Phone / WhatsApp: +254 723 613 664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Common Washing Machine Problems — Symptoms, Diagnosis & GossTech Fix
Below is a practical table showing the most common washer faults, how GossTech diagnoses them, and typical repair actions. This is written so homeowners can spot problems early and understand what our technicians will check.
Table: Fault → Symptoms → GossTech Diagnosis → Typical Repair / Cost Driver
| Fault | Common symptoms | How GossTech diagnoses it | Typical repair / next steps |
|---|---|---|---|
| No power / won’t turn on | No lights, no display, no spin | Voltage check, fuse, power outlet test, internal wiring & main PCB inspection | Replace blown fuse, repair wiring, replace control board if faulty; recommend surge protection |
| Not filling (no water) | Machine stays empty, error codes | Water inlet valve test, water pressure check, inlet filters clean/blocked, electronic inlet control | Clean/replace inlet filters, replace faulty inlet valve, advise on water pressure solutions |
| Not draining / water stays | Water remains after cycle, visible water | Drain pump test, drain hose blockage check, filter & tub inspection | Clear blockages, replace pump or hose if failed, clean lint/trap |
| Not spinning / drum won’t turn | Drum won’t rotate, clothes wet | Drive belt inspection, motor & clutch test, door lock/interlock check | Replace belt, repair or replace motor or electronic inverter, fix door lock mechanism |
| Excessive vibration / noise | Loud noise, machine moves across floor | Drum bearings check, shock absorbers, drum balancing, foreign objects in drum | Replace bearings or suspension, remove debris (coins, zips), realign & rebalance |
| Leaks (water on floor) | Puddles under machine | Door seal inspection, hose joints, tub cracks, detergent drawer leaks | Replace door gasket, tighten/replace hoses, reseal tub, correct detergent usage |
| Error codes / electronics faults | Error codes on display, random stops | Read fault codes with diagnostic tool, inspect control board & sensors | Clear & test; replace faulty sensors (temperature, water level) or control board if necessary |
| Smell / mold / poor cleaning | Bad odor, clothes not clean | Drum & gasket inspection, detergent and water temperature check | Deep drum clean, replace gasket if mouldy, advise on proper detergent use & regular cleaning cycles |
| Won’t start programme / stops mid-cycle | Interruptions mid-cycle | Check door lock, stabilizers, control board, error logs | Repair/replace faulty door latch, repair control board, update firmware where possible |
| Overheating / burnt smell | Burning smell, tripped breakers | Motor & wiring inspection, overheated components | Replace damaged wiring/motor components, inspect supply and earth connection |
Note: final diagnosis is always made on-site. GossTech provides a clear written quote before any parts are fitted.
How GossTech Diagnoses a Washer — Our Step-by-Step On-Site Process
- Initial call & triage: We ask for model, brand and a short description of the fault so we can prepare the right tools and parts.
- Arrival & safety checks: On arrival at your Shauri Moyo home or rental block our technician checks mains supply, socket, and safety earth before touching the machine.
- Visual & mechanical inspection: Hoses, seals, drum, belts, and visible wiring are inspected first for obvious faults.
- Electronic diagnostics: We read fault codes, test inlet valves, pumps, motors and control boards with multimeters and diagnostic tools.
- Water tests: Check inlet pressure & flow to ensure adequate supply; test drain route.
- Quote & consent: We explain findings, give a transparent quote (labour + parts), and only proceed once you approve.
- Repair or part replacement: Where possible we repair on-site; for complex jobs we take the machine to our workshop or order OEM replacement parts.
- Post-repair test & warranty: After repair we run full cycles, check for leaks, noise and proper draining. We issue a service report and warranty on parts/work.
We always leave your area clean and provide practical care advice to avoid repeat faults.
Brands GossTech Repairs (All Major Brands)
GossTech supports repairs across the full range of popular domestic and commercial washing machine brands. Below is a representative list — if your model is not listed, call and we’ll confirm compatibility.
| Front-loader & Top-loader brands we service |
|---|
| Samsung |
| LG |
| Whirlpool |
| Bosch |
| Siemens |
| Defy |
| Miele |
| Hisense |
| Haier |
| Beko |
| Electrolux |
| Hotpoint |
| Speed Queen |
| Kenwood |
| Zanussi |
| Maytag |
| Indesit |
| Local / generic brands and units |
We source OEM parts where available and high-quality compatible parts when OEM is unavailable, always advising you on warranties and expected lifespan.
Other Appliances Repaired by GossTech (Nairobi & Across Kenya)
GossTech is not just washing machines — our technicians are trained across a wide range of household and light commercial appliances:
| Appliance category | Examples of models/brands |
|---|---|
| Refrigeration | Fridges, freezers (Samsung, LG, Hisense, Bosch, Defy) |
| Televisions | LED/LCD/Smart TVs (Samsung, Sony, LG, Hisense) |
| Electric cookers & ovens | Built-in ovens, cooktops, electric ranges |
| Microwave ovens | Faulty magnetron, turntable, control panels |
| Dishwashers | Pumps, heaters, control modules |
| Tumble dryers | Vented & condenser dryers |
| Small appliances | Vacuum cleaners, vacuum motors, irons, kettles |
| Solar inverters & battery systems | Basic troubleshooting & service |
| Air conditioners (split & window) | Cooling faults, compressor issues (selected models) |
| Commercial laundry equipment | Coin & card washers in apartment blocks (inspection & repair) |
If you manage an apartment block in Shauri Moyo, GossTech offers landlord service agreements for bulk servicing and emergency response.
Pricing & Warranty (What to expect)
- Callout & diagnostic fee: Charged for on-site visits; typically deducted from final invoice if repair proceeds.
- Labour: Quoted per job (simple repairs lower; motors/control boards higher).
- Parts: OEM or equivalent parts billed separately — you will always be shown options.
- Estimated turnaround: Most common repairs completed same day in Shauri Moyo (subject to parts availability). For major parts that must be ordered, we provide a clear ETA.
- Warranty: We provide a minimum warranty on labour and parts; warranty length depends on part source (OEM vs compatible). All warranties are included in the written repair report.
(Exact prices vary by fault, parts and model; phone quote available after model details.)
Preventive Maintenance Tips — Keep Your Washer Healthy
- Run a monthly drum clean cycle (or empty hot wash with a washing machine cleaner).
- Use the recommended detergent amounts — excess detergent causes build-up and smells.
- Clean the filter and inlet screens every 2–3 months.
- Leave the door and detergent drawer slightly open after cycles to prevent mildew.
- Avoid overloading — follow the manufacturer’s load capacity.
- Check hoses yearly for bulges, cracks or leaks and replace every 5 years or sooner.
- For front-loaders, clean the door gasket regularly to avoid mould.
Following these steps reduces breakdowns and extends machine life.
Why Shauri Moyo Residents Choose GossTech
- Local presence & fast response in Eastlands and central Nairobi neighbourhoods (including Shauri Moyo, Pumwani, Majengo and Bahati). (Wikipedia)
- Transparent pricing & written quotes before we start work.
- Experienced technicians with comprehensive diagnostic equipment.
- All-brand support and access to genuine or high-quality replacement parts.
- Landlord & bulk servicing options for housing blocks and rental portfolios.
- After-service warranty so you have peace of mind.
Example Case Studies (realistic examples of jobs we commonly handle)
- Leaking front-loader in a rented flat, Majengo: Fault — torn door gasket. Action — replaced gasket on site, cleaned drum, tested cycle; landlord satisfied, tenant saved on water bills.
- Top-loader not draining, Pumwani apartment block: Fault — clogged pump with coin jam. Action — cleaned pump, inspected hoses, recommended periodic lint filter cleaning to property manager.
- No power after a storm, Shauri Moyo home: Fault — burnt control board. Action — isolated machine, replaced PCB with OEM board, tested cycles and left warranty paperwork.
How to Book a Repair (Shauri Moyo)
- Call / WhatsApp: +254 723 613 664 — send model photo and a short description where possible.
- Email: info@gosstech.co.ke with photos of the machine front, serial/model plate, and the problem description.
- Website: Visit www.gosstech.co.ke for service request forms (we will reply with available slots).
We confirm appointment times and then send a technician with the tools & commonly used parts for speedy repairs.
FAQ — Quick Answers
Q: Do you repair washing machines in rental units where the tenant doesn’t have landlord permission?
A: We advise tenants to notify landlords first. For safety and liability reasons we often prepare a landlord authorization form if required.
Q: Are your parts genuine?
A: We use OEM parts when available. If OEM is not available we use high-quality compatible parts and clearly state the option in the quote.
Q: Do you provide receipts and warranty documentation?
A: Yes — every repair includes a written service report, invoice and warranty information.
Q: Can GossTech service coin/card laundry machines for a landlord in Shauri Moyo?
A: Yes — we provide commercial laundry maintenance and breakdown service agreements.
Final Notes & Local Context
Shauri Moyo is an established part of Nairobi’s inner-city housing network and has been part of national affordable housing initiatives and redevelopment projects in recent years — these developments mean many property owners and new housing blocks need reliable appliance service and planned maintenance. GossTech is positioned to help both individual households and landlords navigate repair, maintenance, and replacement planning.
Full Contact & Call to Action
GossTech — Washing Machine Repair (Shauri Moyo & Nairobi)
- Call / WhatsApp: +254 723 613 664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Ready to book? Send a quick WhatsApp message with your washer’s brand and model plus the fault description (and photos if you can) — we’ll reply with next steps and expected costs.