Washing Machine Repair in Nairobi
Washing Machine Repair in Nairobi by GossTech
If you're looking for professional washing machine repair services in Nairobi, look no further than GossTech. We are Nairobi’s most trusted appliance repair experts, offering same-day, on-site repair services across the city and its estates.
Whether your machine won’t spin, drain, or turn on at all—we’ve got you covered. Our skilled technicians diagnose and fix all types of washing machine problems, on all major brands and models. We serve all residential estates and commercial areas in and around Nairobi.
📍 Areas in Nairobi Served by GossTech
We proudly offer washing machine repair services in every major estate and neighborhood in Nairobi. Below is a list of the estates and locations we cover:
| Regions in Nairobi | Estates/Areas Served |
|---|---|
| Nairobi CBD & Environs | City Centre, Upper Hill, South B, South C, Nairobi West |
| Eastlands | Donholm, Umoja, Kayole, Saika, Komarock, Njiru, Dandora, Kariobangi, Buruburu, Tena, Greenspan, Embakasi |
| Thika Road Region | Kasarani, Roysambu, Githurai 44/45, Zimmerman, Mirema, Kahawa West, Kahawa Sukari, Kahawa Wendani |
| Ngong Road Region | Kilimani, Adams Arcade, Dagoretti Corner, Racecourse, Karen, Lenana, Ngumo, Jamhuri, Kawangware |
| Kiambu Road Region | Runda, Ridgeways, Thome, Garden Estate, Muthaiga, Kiambu Town, Tatu City |
| Mombasa Road Region | Syokimau, Mlolongo, Athi River, Embakasi, Imara Daima, Pipeline |
| Kangundo Road Region | Ruai, Kamulu, Chokaa, Joska, Mihango, Njiru |
| Westlands & Surrounding | Westlands, Parklands, Lavington, Kileleshwa, Spring Valley, Kitisuru |
⚙️ Common Washing Machine Problems Fixed by GossTech
Washing machines can break down due to wear and tear, electrical faults, poor installation, or lack of maintenance. GossTech repairs all common and advanced washing machine problems.
🧰 Common Faults and Their Descriptions
| Fault | Description |
|---|---|
| Not Spinning | The drum doesn't rotate during the spin cycle. May be due to a faulty motor, belt, or control board. |
| Not Draining | Water remains in the drum after washing. Usually caused by a blocked drain pump or hose. |
| Not Starting | The machine does not turn on. Could be an issue with the power supply, fuse, or control panel. |
| Leaking Water | Water leaks from the machine. Might be due to a worn door seal, loose hose, or cracked tub. |
| Noisy Operation | Unusual sounds during spinning or washing. Usually from faulty bearings, drum, or suspension springs. |
| Error Codes Displayed | The display shows error codes like E1, E2, F06, etc., indicating various system faults. |
| Door Not Locking | The door won’t lock or unlock, usually a problem with the door interlock switch or latch. |
| Overfilling/Underfilling | Water level issues due to a faulty water inlet valve or pressure switch. |
| Electrical Shocks | Machine gives mild electric shocks—often due to a grounding or wiring problem. |
| Burning Smell | Often due to a short circuit or friction from a broken belt or motor failure. |
🔧 Washing Machine Brands and Models Repaired by GossTech
At GossTech, we are trained to handle both top-load and front-load washing machines from all leading brands.
🏷️ Brands We Repair
| Brand | Models Serviced |
|---|---|
| Samsung | EcoBubble, Diamond Drum, Digital Inverter, AddWash |
| LG | TurboWash, ThinQ, Direct Drive, AI DD |
| Bosch | Serie 2, Serie 4, Serie 6, HomeProfessional |
| Whirlpool | FreshCare, Supreme Care, 3LWTW4815FW |
| Beko | AquaTech, SteamCure, ProSmart Inverter |
| Hotpoint | WMF, Aquarius, Ultima |
| Ariston | ECO, Hotpoint-Ariston AQ models |
| Haier | Front Load Smart Series, HWM models |
| Mika | Twin Tub, Fully Automatic models |
| Von Hotpoint | VHWM, Front Load & Semi-Automatic |
We also repair lesser-known brands and imported models. If it's fixable—we’ll fix it.
🔍 Our Repair Process: Step-by-Step
We follow a structured and professional repair process to ensure high-quality, long-lasting results.
🔄 GossTech Repair Process
| Step | Description |
|---|---|
| 1. Request & Scheduling | Call or WhatsApp us to describe the issue and schedule a home visit. |
| 2. On-Site Diagnosis | Our technician inspects and tests the washing machine on-site. Diagnosis typically takes 10-20 minutes. |
| 3. Cost Estimate | We give you a transparent quote, covering labor, spare parts (if any), and service fees. |
| 4. Repair Execution | With your approval, we begin repairs immediately. Most jobs are completed on the spot. |
| 5. Parts Replacement (if needed) | We use only genuine or high-quality compatible parts. |
| 6. Testing & Quality Check | After repair, we test multiple cycles to ensure everything is functioning properly. |
| 7. Payment & Receipt | Once satisfied, you can pay via M-Pesa, cash, or bank transfer. We issue a digital or printed receipt. |
| 8. Warranty & Support | Enjoy a 30-day service warranty on most repairs. Follow-up support is available. |
💬 Why Nairobi Residents Choose GossTech
- ✅ Same-day service available across all estates in Nairobi
- ✅ Mobile repair – We come to your doorstep, no need to transport heavy machines
- ✅ Experienced Technicians – All staff are trained and background-checked
- ✅ Affordable Pricing – No hidden charges
- ✅ Genuine Spare Parts – Quality guaranteed
- ✅ Friendly Customer Service – Easy to contact via call or WhatsApp
- ✅ Service Warranty – Peace of mind after repair
💵 Washing Machine Repair Costs in Nairobi
| Service Type | Estimated Price (KES) |
|---|---|
| Minor Repair (e.g., unclog drain) | 1,500 - 2,500 |
| Motor or Belt Replacement | 3,000 - 5,000 |
| Control Board Repair | 4,000 - 7,000 |
| Drum/Bearing Fix | 3,500 - 6,000 |
| Door Lock Mechanism Repair | 2,000 - 3,500 |
| Full Diagnosis Only | 500 - 800 |
Prices may vary based on machine model, location, and spare parts availability.
📞 Contact GossTech – Book a Washing Machine Technician Today!
Don’t let laundry pile up because of a faulty machine. Call the professionals at GossTech for fast, affordable, and reliable washing machine repair services in Nairobi.
📱 Phone/WhatsApp: +254723613664
🌐 Website: www.gosstech.co.ke
🕐 Hours: Monday – Saturday, 8:00 AM to 6:00 PM
📍 Location: We serve all estates and suburbs in Nairobi and nearby towns.
🙌 Trusted by Nairobi Residents
“GossTech repaired my LG washer the same day I called. The technician was professional and gave me a fair price. Highly recommended!” — Sarah, Westlands
“Affordable, honest and skilled team. My Whirlpool machine had an error code and they fixed it within an hour.” — James, Donholm
🚀 Summary
GossTech is your go-to partner for washing machine repair in Nairobi. We serve every estate in the city, fix all major brands, and handle every type of washing machine problem. With fast response times, experienced technicians, and a 30-day warranty, you can trust us to get your laundry routine back on track—stress-free.