Washing Machine Repair in Nairobi
Professional Washing Machine Repair in Lang’ata — GossTech Services
Description: Fast, reliable washing machine repair in Lang’ata by GossTech — we service all estates in and around Lang’ata and Nairobi, fix all makes and models, diagnose every fault and offer same-day repairs. Call +254 723 613 664.
Introduction
A faulty washing machine disrupts your routine and can quickly turn small laundry jobs into major headaches. If you live in Lang’ata or nearby Nairobi neighbourhoods, GossTech provides professional, prompt and affordable washing machine repair and maintenance across the area. Our certified technicians diagnose the root cause (not just symptoms), use genuine parts where possible, and restore machines to safe, long-lasting working order.
This post explains:
- Which estates and neighbourhoods around Lang’ata we serve
- Common washing machine problems and how GossTech diagnoses and repairs them
- All the makes and models we repair
- Other appliances repaired by GossTech across Nairobi and Kenya
- Pricing pointers, guarantees, contact details and FAQs
Contact GossTech: +254 723 613 664 · info@gosstech.co.ke · www.gosstech.co.ke
Areas & Estates Served — Lang’ata and surrounding Nairobi
GossTech covers Lang’ata and neighbouring Nairobi estates for on-site diagnosis, collection & delivery where needed, and workshop repairs. (If your estate is not listed, call us — we serve most Nairobi suburbs and many towns across Kenya.)
Lang’ata & immediate estates served
- Lang’ata Road
- Magadi Road area
- Karen (neighbouring suburb)
- Kiserian Road vicinity
- South B (nearby)
- South C (nearby)
- Nairobi National Park area
- Lang’ata North and South estates
Neighbouring and wider Nairobi estates we serve (for easy copy/paste into location pages):
- Karen, Kitisuru, Gigiri, Muthaiga, Lavington, Westlands, Kilimani, Kileleshwa, Loresho, Spring Valley, Hurlingham, Riverside, Parklands, Upper Hill, Kilimani, Ngara, Ngong Road corridor, Embakasi, South C, South B, South B/Embakasi areas, Langata/Karen border estates, Muguga, Lucky Summer (nearby service catchment), Riruta, Kabete, Dagoretti, Rongai, Syokimau (selected routes), and other Nairobi estates and surrounding towns.
Note: GossTech also offers inter-county service to major towns across Kenya — contact us for service to towns beyond Nairobi.
We Repair All Brands — Common washing machine makes GossTech services
GossTech technicians are experienced on the full spectrum of domestic and semi-commercial washing machines. We repair both top-loader and front-loader machines, fully automatic and semi-automatic models.
Brands we routinely repair:
- Samsung
- LG
- Whirlpool
- Bosch
- Panasonic
- Haier
- Hisense
- Electrolux
- Beko
- Hotpoint
- Candy
- Midea
- Kenwood
- Sharp
- Toshiba
- Maytag
- Ariston
- Indesit
- Zanussi
If your brand is not listed, call — we fix most international and regional models and will confirm compatibility of spares before starting work.
Common Washing Machine Problems — Symptoms, Causes & GossTech’s Diagnosis + Repair Process
Below is a clear, SEO-friendly table summarising the top faults, usual symptoms the customer sees, what GossTech checks during diagnosis, and the typical repair actions we take.
| Problem (short) | Typical symptoms | What GossTech diagnoses | Typical repairs / actions |
|---|---|---|---|
| Won’t start / no power | Machine won’t power up, display blank, fuses trip | Check power supply, plug, mains socket, internal fuses, door interlock, control board | Replace fuse/MCB, repair/replace door lock, repair control board, replace wiring |
| Not filling with water | Machine runs but no water enters, display shows fill error | Inlet valve, water pressure, hoses, filters, float/sensor | Clean/replace inlet valve, clear filters, replace kinked hose, fix pressure switch |
| Overflows / keeps filling | Continuous inlet, water spills | Faulty inlet valve, stuck pressure sensor | Replace inlet valve, repair pressure switch |
| Not draining / water stays | Water remains after cycle, pump noise absent | Drain pump, clog in drain hose, filter blocked | Clean filter, clear blockages, replace pump |
| Drum won’t spin | Drum stationary, motor noise, error codes | Motor, belt (belted machines), rotor/stator (direct drive), door lock | Replace belt, motor service/replacement, repair drive assembly |
| Excessive vibration / noise | Loud banging, shaking during spin | Leveling feet, shock absorbers, suspension springs, unbalanced load | Rebalance load, replace shock absorbers/springs, tighten drum mounts |
| Leaking water | Puddles under machine | Door seal (front-load), hoses, pump, detergent drawer | Replace door seal, tighten/replace hoses, replace pump or drawer |
| Error codes | Manufacturer error codes displayed | Read code, refer to service manual, inspect related parts | Repair or replace faulty component per code |
| Clothes not clean / detergent residue | Soiling after wash, sticky residue | Wrong detergent, blocked dispenser, insufficient water, softener issue | Clean dispenser, adjust cycles, advise correct detergents, descale |
| Door won’t open / locked | Door remains locked after cycle | Faulty door interlock, control board not releasing | Replace door lock/interlock, repair control board |
| Timer / program not advancing | Stuck in one stage | Faulty timer, control board or PCB issues | Replace timer or PCB, reprogram board if possible |
| Smell / mould in machine | Foul odour from drum | Bacteria buildup, detergent build-up, blocked drains | Deep clean, descaling, replace door seal if moulded, advise maintenance routine |
| Water temperature incorrect | Water too hot/cold or no heating | Faulty heating element, thermostat, NTC sensor | Replace heating element or thermostat, calibrate sensor |
| Excessive suds / foam | Overflowing suds | Wrong detergent or dispenser fault | Clean dispenser, advise correct detergent, check water hardness settings |
| Short cycles / stops mid-cycle | Wash interrupted | Faulty sensors, motor overheating, power dips | Repair/replace sensors, motor service, inspect power supply |
| Washing machine trips electricity | Trips MCB / RCD | Earth leakage in heating element, motor, PCB short | Isolate fault, repair/replace heating element, motor or PCB, test insulation |
How GossTech Diagnoses Faults — step-by-step (what you can expect)
- Customer intake & history: We ask about symptoms, error codes, when problem started, prior repairs and type of machine (model/brand).
- Visual inspection: Our technician checks the machine for obvious damage, leaks, burnt smells, and verifies the serial/model number for spares.
- Electrical checks: We test power at the plug, continuity of cables, fuses, earth leakage, and MCB/RCD behaviour.
- Component tests: Using multimeter and other tools we test inlet valves, pumps, motors, heating elements, thermostats, pressure switches, and door interlocks.
- Diagnostic run: We run diagnostic or service modes (if available) to reproduce the fault and read error codes.
- Estimate & approval: After diagnosing, we explain the fault, list required parts and labour, give a transparent estimate and request customer approval before starting work.
- Repair & test: Repairs performed on-site or at our workshop; we then run multiple test cycles to verify the fix and ensure no other faults.
- Handover & maintenance advice: Technician explains the repair, gives preventive care tips and schedules follow-up if needed. All work is documented with a receipt and warranty terms.
Typical Repair Times, Parts & Warranty
- Diagnosis visit: usually completed within 30–60 minutes on site.
- Minor repairs on site: (e.g., hose replacement, filter cleaning, door seal change) often same-day.
- Major components: (motor, PCB, pump) may require parts; turnaround depends on stock — we keep common parts on hand.
- Warranty: GossTech offers a parts & labour warranty (terms vary by repair type). Always request warranty in writing when work is completed.
Preventive Maintenance — Pro tips from GossTech
Regular servicing reduces major repairs and prolongs machine life. Recommended actions:
- Clean lint/foreign object filter monthly.
- Descale and run a cleaning cycle every 2–3 months (or monthly for hard water areas).
- Use recommended detergents and correct dosing.
- Keep the machine level; tighten feet as needed.
- Inspect inlet hoses every 6 months and replace if cracked.
- Leave front-loader doors ajar after use to prevent mould.
Example Repair Workflow (case study style)
Problem: Front-loader not draining, clothes soaked after cycle.
Diagnosis: Technician found clogged filter and blocked drain hose; pump partially seized by small garments.
Work done: Filter and hose cleaned, pump inspected and freed; impeller undamaged so pump retained. Machine tested for several cycles.
Result: Machine drains and spins normally; customer given advice on checking pockets and using mesh laundry bags. Warranty: 30 days on labour.
Other Appliances GossTech Repairs (Nairobi & across Kenya)
GossTech is a full home/appliance service provider. Besides washing machines, we repair:
- Refrigerators & freezers (all types: single-door, double-door, frost-free, commercial units)
- Televisions (LED, LCD, Smart TV, plasma)
- Microwave ovens
- Electric ovens, stoves & cookers (including ceramic and induction)
- Dishwashers
- Tumble dryers and dryer-venting
- Water heaters / geysers (electric & gas)
- Air conditioners (split and window units) — servicing and gas top-up (where permitted)
- Inverters & solar battery systems (basic diagnostics & repairs)
- Generators (small petrol/diesel gensets)
- Small appliances: kettles, toasters, blenders, vacuum cleaners, coffee machines
Clear Pricing Table (Indicative; contact for exact quote)
| Service type | Typical starting price (indicative) | Notes |
|---|---|---|
| Diagnostic visit & basic inspection | KES 800–1,500 | Includes fault report; waived if repair carried out |
| Minor on-site repair (hose/filter/valve) | KES 1,500–4,000 | Part cost extra |
| Pump replacement | KES 4,000–12,000 | Depends on brand/model |
| Motor or drive repair/replacement | KES 8,000–30,000 | Brand & availability affect cost |
| PCB/control board replacement | KES 6,000–30,000+ | May vary widely by model |
| Door seal replacement | KES 2,500–8,000 | Front loaders only |
| Full service (clean + test + calibrate) | KES 2,000–5,000 | Good preventive measure |
Prices are indicative. For an accurate quote call +254 723 613 664 or email info@gosstech.co.ke.
Frequently Asked Questions (SEO-friendly)
Q: Do you use genuine parts?
A: We use genuine parts where available and high-quality compatible spares when necessary. We always tell you which we’ll use in the quote.
Q: Do you service front-load and top-load machines?
A: Yes — both fully automatic front-load and top-load, plus semi-automatic and twin-tub washers.
Q: How quickly can you come to Lang’ata?
A: GossTech aims to provide fast response times; call +254 723 613 664 to check availability for same-day or next-day visits.
Q: Do you offer a warranty?
A: Yes — warranty on parts and labour varies by repair; full terms are issued with every job.
Q: Will you collect my machine and return it?
A: Yes — we offer collection & delivery for major repairs in Lang’ata and other Nairobi areas (subject to distance and pricing).
Why choose GossTech? (SEO & trust signals)
- Experienced technicians: Trained on major brands and modern electronics.
- Transparent pricing: Clear quotes before work begins; no surprise charges.
- Genuine focus on diagnosis: We fix root causes to reduce repeat failures.
- Coverage: Lang’ata, surrounding estates and many towns across Kenya.
- Documentation & warranty: You receive a written job sheet and warranty for repairs.
Maintenance Checklist You Can Print
| Weekly | Monthly | Quarterly |
|---|---|---|
| Check for leaks after cycle | Clean detergent drawer | Descale machine |
| Empty lint trap (if fitted) | Inspect inlet hoses | Full service & safety check |
| Wipe drum & door seal | Run empty hot wash to clear residue | Check motor & suspension |
How to Book GossTech Washing Machine Repair (Lang’ata)
- Call +254 723 613 664 (fastest)
- Email: info@gosstech.co.ke with machine make/model, symptom, and photo if possible
- Visit: www.gosstech.co.ke — use contact form for a service request
When you contact us, please provide: brand, model number, age of machine, a short description of the fault and your preferred service time.
Final notes & Call to Action
If your washing machine is showing signs such as not draining, not spinning, making unusual noises, leaking, or displaying error codes — don’t wait for the problem to get worse. GossTech provides expert washing machine repair in Lang’ata and across Nairobi with clear quotes, honest advice and dependable warranties. For fast, reliable repairs call +254 723 613 664, email info@gosstech.co.ke or visit www.gosstech.co.ke.