Fridge Repair in Nairobi
How GossTech Diagnoses and Repairs a Fridge That Runs Constantly
A refrigerator that runs constantly is more than a minor annoyance—it can be a sign of a deeper problem that could lead to higher electricity bills and eventual system failure. At GossTech, we specialize in diagnosing and repairing all types of fridges that refuse to shut off, ensuring optimal performance and energy efficiency. Whether you own a single-door unit, a side-by-side refrigerator, or a French-door model, our experts have the tools and technical know-how to resolve the issue swiftly.
In this detailed guide, we’ll walk you through:
- The signs of a fridge that runs constantly
- Common causes behind this issue
- How GossTech performs diagnostic procedures
- Repair solutions tailored to different types of fridges
- Preventive maintenance tips
🚨 Signs Your Fridge Is Running Constantly
Some of the symptoms indicating your fridge runs non-stop include:
| Symptom | Description |
|---|---|
| Constant humming or compressor noise | The motor doesn’t cycle off, creating a continuous sound. |
| Overly cold compartments | Food freezes in areas where it shouldn’t. |
| Rising electricity bills | Continuous operation draws more power than normal. |
| Back of fridge stays hot | Heat exchange fails to regulate efficiently. |
| Ice build-up in the freezer | Persistent running may lead to excess moisture freezing inside. |
❓ Why Does a Fridge Run Constantly?
Here are the most common causes GossTech technicians identify:
| Cause | Explanation |
|---|---|
| Faulty thermostat | A broken thermostat fails to signal the compressor to shut off. |
| Dirty condenser coils | Dirt buildup forces the compressor to work harder. |
| Leaky door seals | Cold air escapes, prompting the motor to keep running. |
| Malfunctioning defrost system | Ice build-up blocks airflow, keeping the unit from cooling efficiently. |
| Inadequate refrigerant level | Low refrigerant means more effort is needed to maintain cold temperatures. |
| Faulty temperature sensor | Misreads the internal temperature and sends incorrect signals. |
| Incorrect settings | The fridge may be set to a temperature that’s unnecessarily low. |
🧪 How GossTech Diagnoses the Problem
At GossTech, we follow a structured diagnostic process:
Step 1: Customer Interview
We ask questions to understand:
- When the issue started
- Whether food is freezing or spoiling
- Changes in electricity usage
Step 2: Visual and Auditory Inspection
We check for:
- Noise patterns
- Visible damage or frost build-up
- Condition of door seals and gasket
Step 3: Technical Testing
We use multimeters, thermometers, and refrigerant gauges to test:
- Thermostat function
- Temperature sensor accuracy
- Compressor operation
- Coil temperature
Step 4: Fridge Type Analysis
Each type of fridge presents different challenges. We inspect according to the design and cooling mechanism of the unit.
🧊 Types of Fridges GossTech Repairs
Here’s how we tailor our repair process depending on the fridge type:
| Fridge Type | Key Features | Common Issues When Running Constantly | GossTech’s Diagnostic Approach |
|---|---|---|---|
| Single Door Fridge | Basic, compact, freezer on top | Thermostat issues, dirty coils, door gasket leaks | Manual inspection + thermostat and coil check |
| Double Door Fridge | Separate freezer and fridge sections | Faulty defrost system, uneven cooling | Check for frost buildup + test defrost timer and heater |
| Side-by-Side | Vertical freezer and fridge compartments | Faulty fan motor, control board issues | Test fan motor, inspect vents and control board |
| French Door Fridge | Double doors, bottom freezer | Airflow issues, miscalibrated sensors | Sensor calibration test + airflow diagnostics |
| Mini Fridge | Small, personal use | Thermostat, door seal, or compressor wear | Basic voltage test + gasket inspection |
| Smart Fridge | Wi-Fi-enabled, digital displays | Software faults, sensor misreadings | Use diagnostic mode + firmware update or sensor replacement |
🔧 GossTech’s Repair Procedures by Problem
Let’s break down our typical repair strategies based on the diagnosed issue:
1. Dirty Condenser Coils
Symptoms: Back of fridge feels hot, running nonstop
Solution:
- Unplug and clean coils using a coil brush and vacuum
- Test coil temperatures before and after cleaning
2. Faulty Thermostat
Symptoms: Inaccurate cooling, compressor never shuts off
Solution:
- Remove and test thermostat with a multimeter
- Replace with a compatible new unit
3. Broken Defrost Timer or Heater
Symptoms: Ice buildup, airflow blockage
Solution:
- Test continuity of heater and defrost timer
- Replace defective parts
- Ensure heater operates on automatic cycle
4. Damaged Door Gasket
Symptoms: Visible condensation, frequent compressor cycling
Solution:
- Check seal using the paper test (close door on paper—if it slides easily, seal is worn)
- Replace door gasket and ensure airtight seal
5. Faulty Control Board
Symptoms: Fridge doesn’t respond to settings, erratic operation
Solution:
- Test voltage output and signal consistency
- Replace control board with manufacturer-specified version
⚙️ Tools and Equipment Used by GossTech
| Tool/Equipment | Purpose |
|---|---|
| Digital Multimeter | Testing electrical continuity and voltage |
| Thermometer Probe | Measuring interior compartment temperatures |
| Coil Brush & Vacuum | Cleaning dirty condenser coils |
| Leak Detector | Identifying refrigerant leaks |
| Firmware Diagnostic Kit | Smart fridge software issues |
| Infrared Thermometer | Non-contact temperature reading |
📍 On-Site vs Off-Site Repair
| Situation | Action Taken by GossTech |
|---|---|
| Minor electrical or gasket issue | Repaired on-site in one visit |
| Faulty control board or compressor | Taken to service center for component swap |
| Suspected refrigerant leak | Handled by certified refrigerant technician |
| Smart fridge software malfunction | Fixed on-site via diagnostic tools |
🧼 Preventive Maintenance Tips
Prevent constant running with these tips:
- Clean condenser coils every 3–6 months.
- Check door seals regularly—replace if loose or cracked.
- Set the temperature correctly: 3–5°C for fridge, -18°C for freezer.
- Don’t overload the fridge—allow air circulation.
- Defrost when needed in non-frost-free models.
- Schedule annual inspection with GossTech for thorough check-ups.
📞 Why Choose GossTech?
Here’s what makes us the top fridge repair service in Kenya:
| Feature | Benefit to Customer |
|---|---|
| Certified Technicians | Accurate diagnostics, safe repairs |
| Fast Response Time | Same-day or next-day service in most areas |
| Affordable Rates | Transparent pricing, no hidden charges |
| Genuine Spare Parts | Long-lasting solutions backed by warranties |
| 24/7 Support Line | Always available to answer queries and dispatch techs |
🏁 Final Thoughts
A fridge that runs constantly isn’t just a nuisance—it’s a sign that something’s not working right. With GossTech’s expertise in diagnosing and repairing all types of fridges, you can rest easy knowing your appliance is in expert hands. From smart fridges in Nairobi to compact models in Siaya, we have the tools and technical knowledge to fix your fridge efficiently.
Need your fridge checked today? Contact GossTech now for quick, reliable repair services!