Television Repair in Nairobi
Infinix TV Repair in Nairobi & Across Kenya — GossTech Services
Description: Professional Infinix TV repair, servicing Nairobi and all major towns across Kenya. GossTech offers fast diagnosis, genuine spare parts, expert technicians, and a satisfaction guarantee for both residential and commercial clients. Call 0723613664 — info@gosstech.co.ke — www.gosstech.co.ke
Why choose GossTech for your Infinix TV repair?
When your Infinix TV goes blank, shows lines, or has sound but no picture, you want a reliable, fast, and affordable service partner. GossTech has built a reputation across Nairobi and Kenya for:
- Specialised TV technicians trained on flat-panel and smart TV electronics (LED, LCD, Smart TV systems).
- Full diagnostics before repair — we don’t guess. We run systematic checks to identify root causes.
- Genuine-quality or tested OEM-equivalent spare parts and a clear parts & labor warranty.
- On-site or workshop repairs depending on the fault and customer preference.
- Transparent pricing and clear, written estimates before any repair begins.
- Nationwide reach — Nairobi same-day/next-day service in many estates and reliable courier-supported repairs across Kenya.
Areas we serve in Nairobi (all estates covered)
GossTech serves ALL estates in Nairobi. Below is a comprehensive list of commonly requested estates we regularly service — if your estate isn’t listed, we still cover it:
Westlands, Kilimani, Kileleshwa, Lavington, Parklands, Parklands/Highridge, Karen, Gigiri, Runda, Rosslyn, Upper Hill, Westlands, Muthaiga, Garden Estate, Riverside, Hurlingham, Ngara, Pangani, Eastleigh, South C, South B, Embakasi, Embakasi East, Embakasi South, Embakasi North, Kayole, Donholm, Umoja, Kasarani, Roysambu, Kahawa West, Thika Road corridor (including Kahawa, Ruiru pickup areas), Thika Road (Estates along), Thika Town (service via pick-up), Lang’ata, Lang’ata Road, Loresho, Kitisuru, Spring Valley, Mathare, Kibera (service with care & scheduling), Dagoretti, Westlands extension areas, Ngong Road, Lavington Heights, Kilimani Towers, Njiru, East Nairobi suburbs, Nairobi CBD (Luthuli Avenue, Tom Mboya, Moi Avenue), Upper Hill, Lavington, Kawangware, Rongai outskirts (via pickup), Kitengela (courier service), Syokimau—plus satellite towns and major Kenyan towns on request.
Common Infinix TV problems — symptoms, causes & how GossTech fixes them
Below is a practical table you can use to identify your TV’s issue and understand how we’ll resolve it.
| Fault / Symptom | Likely cause(s) | What GossTech does (diagnosis & repair) |
|---|---|---|
| TV won't power on at all | Faulty mains board, blown fuse, power IC, bad PSU, remote/standby circuit | Full power-trace: check mains, fuse, PSU voltages. Replace capacitors, fuses or power board. Test standby circuit and power IC; replace faulty modules. |
| TV powers on but screen is black (sound OK) | Backlight failure (LED strips), inverter/LED driver, T-CON, LVDS cable | Measure backlight voltages, test LED strips, replace LED driver or LED strips. Check/replace T-CON or LVDS ribbon. |
| TV shows vertical/horizontal lines or flicker | Faulty T-CON, damaged panel, poor ribbon cable connections, bad capacitors | Inspect connectors, reseat/replace T-CON, repair or replace ribbon links, test panel. Offer panel replacement only when repair is feasible. |
| TV restarts randomly or fails to boot | Firmware corruption, overheating, bad capacitors, power instability | Firmware reflash, clean and test cooling, replace electrolytic capacitors, check power supply stability. |
| TV displays “no signal” or poor smart features | Tuner issue, HDMI input failure, software/app issues | Test HDMI ports & tuner, replace port shields, reconfigure sources, perform firmware/update smart TV OS, reset network settings. |
| No sound but picture is fine | Audio IC failure, speaker damage, connection loose, firmware bug | Test audio IC output, replace speaker or audio amplifier board, reflash firmware, check audio settings & external device connections. |
| Distorted colors or color cast | LED panel aging, bad LED driver, poor calibration, T-CON faults | Re-calibrate color settings, test/replace LED driver or T-CON, advise panel replacement if required. |
| Remote control not working | Dead batteries, IR receiver failure, remote faulty | Test remote and IR receiver; replace remote or IR sensor; pair smart remotes. |
| Apps crash or Smart TV slow | Outdated firmware, insufficient memory, corrupted OS | Firmware update, factory reset, reinstall apps, advise on smart-TV limits. |
| HDMI/USB ports not functioning | Physical port wear, controller IC failure | Replace/repair port, test with multiple devices, replace controller board if needed. |
How GossTech diagnoses an Infinix TV — our step-by-step checklist
- Initial customer intake: Record model number, serial, symptoms, environment, and whether fault is intermittent.
- Visual & basic checks: Inspect for visible damage, water ingress, burnt components, and loose connectors. Test remote, power lead, and socket.
- Power trace: Use multimeter & oscilloscope to check PSU rails and standby voltages. Identify failing capacitors, diode short circuits, or burnt components.
- Signal & board checks: Verify T-CON, mainboard, and video/audio pathways. Re-seat LVDS/FFC connectors.
- Backlight & panel test: Use backlight test tool to determine LED strip health. If backlight ok, test T-CON patterns.
- Firmware & software verification: Check firmware version; reflash or update where necessary. Factory reset if needed.
- Customer approval & repair plan: Provide a clear estimate (parts, labour, warranty). Proceed only after approval.
- Repair, test & QC: Repair or replace parts, perform extended burn-in test (24–72 hrs if applicable), final calibration and cleaning.
- Handover & warranty: Deliver with report, warranty certificate, care tips, and contact details.
Brands & models GossTech repairs (Infinix and many others)
GossTech specialises in Infinix TVs but also repairs a wide range of other TV brands and models commonly found in Kenyan homes and businesses.
| Brand | Typical models / notes |
|---|---|
| Infinix | All Infinix LED/LCD/Smart TV models (various sizes) — software & hardware support |
| Samsung | LED, QLED, Smart TV ranges |
| LG | LED, OLED, NanoCell (panel and board repairs) |
| Sony | Bravia LED/Smart TVs |
| Hisense | LED & smart TVs |
| TCL | LED & Android TV models |
| Skyworth, Tecno, Hisense, Haier, Von, Hotpoint, Vision Plus, CTC, Itel, EEFA, UKA, Von Hotpoint | Budget & mid-range models — logic board, power, T-CON, backlight |
| Philips | LED & Android-powered sets |
| Sharp | LED models |
| Other Chinese brands | Service available where parts and technical data are obtainable |
If you have a specific model not listed, give us the model number and serial — we’ll confirm parts availability and quote.
Example pricing guide (indicative) — Nairobi
Prices vary by model severity and parts required. The following is a typical range to help budgeting (KES).
| Service | Typical cost range (KES) |
|---|---|
| Diagnostic (workshop) | 500 – 1,200 |
| Power board repair (parts + labour) | 1,200 – 6,000 |
| Backlight LED strip replacement | 2,000 – 8,000 |
| T-CON replacement | 1,500 – 5,000 |
| Firmware update / software fix | 500 – 2,000 |
| Panel replacement (when necessary) | 10,000+ (depends on size & model) |
| Speaker replacement | 800 – 3,000 |
| On-site house call (Nairobi) | 800 – 2,000 (depending on distance & time) |
We always provide a written estimate before starting work. If a panel replacement is needed we explain options: replacement, sourcing used/refurbished panel, or replacement TV.
Our warranty & quality promise
- Parts warranty: Typically 3–6 months depending on the part.
- Labour warranty: 30–90 days depending on service.
- Genuine-quality parts: We fit OEM-equivalent parts and can source original parts where available.
- Satisfaction follow-up: After repair we follow up to ensure the TV performs correctly in your environment.
Frequently Asked Questions (FAQs)
Q: Do you repair smart TV software/app issues?
A: Yes — we update firmware, reinstall apps, clear corrupted caches, and fix network-related app issues.
Q: Can you repair a cracked screen?
A: Cracked glass/panel replacement is expensive and depends on model availability. We’ll advise whether repair or replacement is more cost-effective.
Q: How long does a typical repair take?
A: Simple fixes (remote, firmware, small board repairs) can be same day. Major parts replacement may take 1–7 days depending on part availability. (We always give an accurate timeline when diagnosing.)
Q: Do you offer on-site repairs?
A: Yes — many faults can be fixed at your home or office. For delicate panel or board-level work we may request the TV be brought to our workshop.
Q: Will repair void my manufacturer warranty?
A: If your TV is under manufacturer warranty, we recommend contacting the manufacturer or authorized dealer first. If out of warranty, our repairs carry our own warranty.
How to book & contact GossTech
Phone: 0723613664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke
Steps to book:
- Call or WhatsApp 0723613664 with your TV brand, model, brief symptom, and location.
- We’ll advise on immediate troubleshooting tips and arrange pickup or an on-site visit.
- Receive a diagnostic report and quote, approve the repair, and we’ll proceed. Payment options available (cash, bank transfer, mobile money).
Caring for your Infinix TV — quick maintenance tips
- Use a surge protector to protect against voltage spikes.
- Keep ventilation clear — avoid enclosed cabinets without airflow.
- Avoid exposing the TV to humidity and direct sunlight.
- When cleaning, use a soft, dry microfiber cloth and unplug the TV first.
- Do not attempt internal repairs unless you’re qualified — modern TVs have sensitive high-voltage components.
Final note — GossTech’s promise to Nairobi & Kenya
GossTech brings dependable Infinix TV repairs with clear communication, fair pricing, and a focus on lasting results. Whether you're in Westlands, Kilimani, South B, Embakasi, Njiru, Luthuli Avenue, Lang’ata, the CBD, or towns across Kenya, we’ll diagnose, repair, and restore your TV — fast and professionally.
Ready to get your TV back to perfect viewing?
Call or WhatsApp: 0723613664 — Email: info@gosstech.co.ke — Visit: www.gosstech.co.ke