Washing Machine Repair in Nairobi
Expert Washing Machine Repair in Kinoo, Kikuyu, and Githinji by GossTech
Is your washing machine leaking, refusing to start, or making strange noises? If you’re in Kinoo, Kikuyu, or Githinji, GossTech is your trusted partner for fast, reliable, and affordable washing machine repair services. We specialize in diagnosing and fixing all major brands and models—from front loaders to top loaders, automatic to semi-automatic.
In this comprehensive guide, we’ll explain:
- Common washing machine issues we fix
- Our step-by-step diagnosis and repair process
- Areas we serve beyond Kinoo, Kikuyu, and Githinji
- Why GossTech is the best choice
Let’s dive into the details.
✅ Common Washing Machine Problems Repaired by GossTech
Washing machines are complex appliances with electronic and mechanical components. When one part fails, it can disrupt the entire laundry cycle. Here are the most frequent issues we repair:
🔧 1. Washing Machine Not Starting
Possible Causes:
- Faulty power supply or outlet
- Defective lid switch
- Malfunctioning control board
- Burnt-out motor
Our Repair Process:
We check for power continuity, inspect the lid switch, test the control board with diagnostic tools, and replace any defective component.
🔧 2. Washing Machine Not Spinning
Possible Causes:
- Worn-out drive belt
- Defective motor coupler
- Faulty door latch
- Blocked pump or hose
Our Repair Process:
We open the back panel to examine the drive system, inspect belts and motor components, and clean any clogs in the drainage line.
🔧 3. Washing Machine Not Draining
Possible Causes:
- Clogged drain hose or pump
- Broken drain pump
- Control board failure
Our Repair Process:
We remove blockages, replace faulty pumps, and test the machine using spin and drain diagnostic modes.
🔧 4. Washing Machine Leaking Water
Possible Causes:
- Cracked hoses or door seal
- Faulty water inlet valve
- Loose connections
Our Repair Process:
We check for internal leaks, test water valves, and reseal or replace the damaged components.
🔧 5. Washing Machine Making Loud Noises or Vibrating
Possible Causes:
- Unbalanced load
- Worn-out drum bearings
- Broken shock absorbers
Our Repair Process:
We rebalance the machine, inspect suspension systems, and replace bearings or shocks as needed.
🔧 6. Washing Machine Overfilling or Underfilling
Possible Causes:
- Faulty water level sensor
- Broken inlet valve
- Clogged pressure hose
Our Repair Process:
We run water level tests, inspect and replace malfunctioning sensors, and clear any obstructions.
🔧 7. Washing Machine Door or Lid Won’t Open
Possible Causes:
- Broken door lock mechanism
- Faulty control board
- Safety interlock error
Our Repair Process:
We carefully override the lock, test the latch assembly, and reprogram or replace the board if needed.
🔧 8. Washing Machine Displaying Error Codes
Possible Causes:
- Internal faults like sensor failure, drainage issues, or load imbalance
- Control board miscommunication
Our Repair Process:
We interpret the manufacturer-specific error codes using diagnostic tools and fix the root cause accordingly.
🔧 9. Washing Machine Has No Power
Possible Causes:
- Blown fuse or tripped breaker
- Faulty power cord
- Internal wiring issues
Our Repair Process:
We test electrical components for continuity and repair or replace as required.
🔧 10. Foul Smells Inside the Washing Machine
Possible Causes:
- Mold buildup
- Blocked detergent tray
- Poor drainage
Our Repair Process:
We deep-clean the drum, sanitize the drainage system, and provide long-term maintenance tips.
🧰 Quick Reference Table: Washing Machine Problems and Solutions
| Problem | Causes | GossTech’s Diagnosis & Solution |
|---|---|---|
| Not Starting | Power issues, lid switch, control board | Test power, replace switch, fix board |
| Not Spinning | Worn belt, faulty motor, door latch | Replace belt/motor, fix latch |
| Not Draining | Clogged hose/pump, faulty drain pump | Clear clog, replace pump |
| Leaking Water | Cracked hose, door seal, loose connections | Inspect and seal leaks, replace parts |
| Making Noises or Vibrations | Drum bearings, shocks, unbalanced load | Balance load, replace bearings/shocks |
| Overfilling/Underfilling | Water level sensor, inlet valve, pressure hose | Replace faulty sensor/valve, clear pressure lines |
| Door Won’t Open | Broken lock, control board issue | Override lock, fix or replace board/lock |
| Error Codes | Sensor faults, communication errors | Use diagnostic tools to interpret and fix |
| No Power | Blown fuse, bad power cord, internal wiring | Electrical testing and replacement |
| Foul Smell | Mold, detergent buildup, poor drainage | Deep cleaning and preventive maintenance advice |
🧪 How GossTech Diagnoses and Repairs Washing Machines
At GossTech, we follow a step-by-step diagnostic and repair process that ensures the problem is fixed properly and safely the first time:
🔍 Step 1: Initial Assessment
- We ask a few questions about the symptoms you're experiencing
- We inspect the washing machine onsite (or at our workshop if needed)
🧪 Step 2: Diagnostic Testing
- We use multimeters, diagnostic codes, and visual inspection tools
- We test key components like pumps, sensors, and control boards
🛠 Step 3: Repair or Part Replacement
- We perform the required repair onsite (e.g., unclog a hose, replace a belt)
- For major faults, we use high-quality replacement parts from trusted suppliers
✅ Step 4: Testing and Confirmation
- We run full wash and spin cycles to ensure everything works properly
- We explain the repair and offer care tips to extend the life of your washer
💬 Step 5: Follow-up and Support
- We offer a warranty on parts and labor
- We remain available for any questions or return issues
🏡 GossTech Washing Machine Repair Coverage Areas
While Kinoo, Kikuyu, and Githinji are our key focus zones, we also serve many towns and neighborhoods around Nairobi.
📍 Primary Service Areas:
| Region | Sub-Locations Covered |
|---|---|
| Kinoo Area | Zambezi, Regen, Mwihoko Estate |
| Kikuyu Area | Thogoto, Dagoretti, Gikambura |
| Githinji Area | Gikambura outskirts, Lusigetti |
🌍 Other Areas Around Nairobi We Serve:
| Main Area | Locations Served |
|---|---|
| Nairobi CBD | Upper Hill, Westlands, Kilimani, Ngara |
| Thika Road | Kahawa West, Roysambu, Githurai, Zimmerman |
| Mombasa Road | South B, South C, Imara Daima, Syokimau, Mlolongo |
| Lang’ata | Karen, Lang’ata, Nairobi West, Madaraka |
| Ngong Road | Adams Arcade, Kawangware, Uthiru, Dagoretti |
| Eastlands | Donholm, Buruburu, Umoja, Pipeline, Kayole |
| Kiambu | Ruaka, Banana, Ruiru, Juja |
| Machakos Border Towns | Athi River, Kitengela, Syokimau |
If you’re unsure whether we cover your area, just call or WhatsApp us and we’ll confirm availability.
🔧 Brands of Washing Machines Repaired by GossTech
We repair virtually all washing machine brands available in Kenya, including:
| Brands We Repair |
|---|
| Samsung |
| LG |
| Bosch |
| Whirlpool |
| Hisense |
| Ramtons |
| Bruhm |
| Von Hotpoint |
| Mika |
| Beko |
| Ariston |
| Haier |
| Electrolux |
Whether your washing machine is automatic or semi-automatic, top-load or front-load, GossTech has the tools and expertise to fix it.
💰 GossTech Pricing and Repair Quote Guide
GossTech offers transparent pricing with no hidden fees. Below is a sample pricing guide:
| Service Type | Estimated Cost (KES) |
|---|---|
| Onsite Inspection & Diagnosis | 500 – 1,000 |
| Minor Repairs (e.g., hose replacement) | 1,000 – 2,500 |
| Moderate Repairs (e.g., pump replacement) | 2,500 – 5,000 |
| Major Repairs (e.g., control board) | 5,000 – 10,000+ |
| Emergency or Same-Day Service | Add 500 – 1,000 |
💡 Exact cost is confirmed after diagnosis. We only proceed with your approval.
🥇 Why Choose GossTech for Washing Machine Repairs?
✅ Experienced Technicians – Trained in electronics, mechanics, and diagnostics
✅ Fast Turnaround – Same-day service in most areas
✅ Genuine Parts – We use original or OEM-quality replacement parts
✅ Warranty Provided – Enjoy peace of mind with repair warranties
✅ Customer-Centric – We explain the problem, solution, and offer maintenance tips
📞 Contact GossTech Today
If your washing machine is malfunctioning, don’t wait—GossTech is just a call away.
📱 Call/WhatsApp: +254 723613664
🌐 Website: www.gosstech.co.ke
📍 Service Areas: Kinoo, Kikuyu, Githinji + Nairobi & Surrounds
Final Thoughts
Washing machine problems can be frustrating, but with GossTech on your side, you get reliable, fast, and professional repair services in Kinoo, Kikuyu, Githinji, and beyond. Our expert team diagnoses and fixes every issue—from leaks and noises to power failures—while providing top-tier customer support and warranty-backed repairs.
Trust GossTech to bring your washing machine back to life.