Television Repair in Nairobi
Television Repair in Nairobi — GossTech Services
Phone: 0723613664 • Email: info@gosstech.co.ke • Website: gosstech.co.ke
Description:
GossTech provides professional, reliable television repair services across Nairobi and throughout Kenya. We fix all TV types and brands — from older CRTs and plasma sets to modern LED, OLED and smart TVs — using certified technicians, genuine spare parts, and a clear diagnostic-to-repair process designed to get your set working safely and reliably. This pillar page explains where we work (all Nairobi estates we serve), the common TV problems we repair, how we fix them, the brands and TV types we support, and other appliances we service across Kenya.
Areas & Estates in Nairobi Served by GossTech
GossTech covers Nairobi city widely — from the CBD to suburbs and the greater metropolitan area. Below is a comprehensive list of estates and neighbourhoods we actively serve. If your estate is not listed, call or email us — we almost certainly cover it or a nearby area.
| Central / CBD | West & Northwest | South & Southwest |
|---|---|---|
| Nairobi CBD (Luthuli Avenue, Tom Mboya, Kenyatta Avenue) | Westlands | Lang’ata |
| Upper Hill | Parklands | Karen |
| Kilimani | Kileleshwa | South B |
| Hurlingham | Lavington | South C |
| Muthaiga | Kitisuru | Langata Road |
| Gigiri | Runda | Syokimau (nearby) |
| Ridgeways | Loresho | Karen/Rironi areas |
| Ngara | Roysambu | Muguga (nearby) |
| Pangani | Garden Estate |
| East & Eastlands | Northeast & Thika Road Corridor | Other Nairobi Estates / Surrounding Towns |
|---|---|---|
| Embakasi | Thika Road corridor (Githurai, Kahawa, Kasarani) | Ngong Road / Karen belt |
| Umoja | Kasarani | Roysambu |
| Eastleigh | Roysambu | Donholm |
| Donholm | Zimmerman | Buruburu |
| Kayole | Dandora | Komarock |
| Buruburu | Njiru | Embakasi (South and North) |
| Dandora | Ruai (outer) | Westlands suburbs |
Plus: all estates within and around Nairobi including suburbs and satellite towns. If you are in a Nairobi estate not explicitly listed, please contact 0723613664 or info@gosstech.co.ke — we will confirm coverage immediately.
Brands & Types of Televisions We Repair
TV Types:
- CRT (legacy / cathode-ray tube) TVs
- Plasma TVs (older flat panels)
- LCD TV (with CCFL backlight)
- LED TV (edge-lit, full-array)
- OLED TV
- QLED / Quantum Dot TVs
- Smart TVs (Android TV, Tizen, webOS, Roku TV, etc.)
- 4K / UHD and 8K TVs
- Commercial displays and signage screens
- Projector units and projector screens (basic troubleshooting & repairs)
Brands Supported (examples — we service virtually all makes):
Samsung, LG, Sony, Panasonic, Hisense, TCL, Philips, Sharp, Toshiba, JVC, Vizio, Haier, Skyworth, Grundig, Onida, Akai, Kendo, Changhong and many more. If you have an uncommon or local brand, bring the set details or take a photo and we’ll advise.
Common Television Problems — Symptoms, Causes & How GossTech Repairs Them
Below is a helpful table listing the most common TV faults, what they look like, likely causes, and how GossTech fixes them.
| Fault / Symptom | Likely causes | GossTech diagnosis & repair steps |
|---|---|---|
| TV won’t power on (no lights) | Faulty power supply board, blown fuse, dead capacitors, faulty mains input, remote/power button failure | Full visual & electrical diagnostic → safety checks (isolation) → test mains input & fuse → replace damaged capacitors or PSU board with quality parts → confirm standby and full-power operation → safety test. |
| TV shows standby light but no picture | Backlight/LED strips failed, inverter board bad, T-Con fault | Isolate backlight vs logic failure → open panel in ESD-safe environment → measure LED strip voltage → replace inverter/LED strips or T-Con board as needed → photometric test and color calibration. |
| TV powers on but screen is black (sound present) | Backlight failure or LCD panel issue | Confirm audio output → dark-screen test with flashlight (see faint image?) → if image faint, backlight failure → replace LED strips/inverter; if no image, panel or scaler board fault — discuss repair vs replacement with customer. |
| Vertical/horizontal lines or distorted image | Damaged T-Con board, ribbon cable issues, panel damage | Inspect ribbon connectors, reseat or replace T-Con board, replace damaged ribbon cables; if panel physically damaged, advise replacement options. |
| Colour problems (washed out, tint) | Faulty mainboard, panel aging, incorrect settings | Run color calibration, check signal processing on mainboard, replace mainboard components or reflash firmware, adjust user settings. |
| Flickering / intermittent image | Loose connections, failing capacitors, power instability | Check connectors, stress-test PSU capacitors, replace failing capacitors or PSU board; test with stable power source. |
| Lines across the screen / pixel faults | Panel damage, controller failure | Diagnose whether repairable (controller replacement) or panel replacement required; provide costed options. |
| No sound or distorted sound | Amplifier IC failure on mainboard, speaker damage, firmware | Test audio outputs, replace amplifier IC or mainboard if needed, replace speakers or connectors. |
| HDMI / USB or port not working | Loose/damaged ports, board fault | Replace or re-solder port, test with known-good cables and devices. |
| Smart TV issues: apps crash / Wi-Fi not connecting | Firmware bugs, corrupted software, Wi-Fi module fault | Reboot & factory reset, reflash/upgrade firmware, replace Wi-Fi module or repair board as needed. |
| TV turns off randomly / reboots | Overheating, failing PSU, firmware | Thermal inspection, clean vents, test PSU under load, update firmware, replace defective board. |
| Remote control not working | Dead batteries, IR receiver faulty | Replace batteries, test IR receiver; repair/replace front control board if IR input fails. |
| Power surges / lightning damage | Burnt components on mainboard/PSU | Full assessment, replace burnt components or mainboard, advise on surge protection for future. |
| Screen cracked or physically damaged | Physical impact — glass/panel cracked | Assess panel replacement feasibility; provide quote for panel replacement vs replacement TV. |
Our Repair Process — From Diagnosis to Handover
GossTech follows a transparent, professional workflow so customers know exactly what to expect:
- Contact & Booking — Customer calls 0723613664, emails info@gosstech.co.ke, or uses our website. We collect make/model, serial number, symptoms, and photos or a short video if possible.
- On-site Check (if requested) — For simple faults we offer a safe on-site diagnostic. For complex repairs we may collect the TV and return it after repair.
- Detailed Diagnosis — Our technicians perform electrical and visual diagnostics: power checks, board testing, screen/backlight tests, firmware analysis, and connectivity checks. We always follow safety and ESD-procedure when opening panels.
- Repair Quote & Approval — After diagnosis we provide a clear quote: parts required, labor, and warranty on replaced parts. We do not start work without customer approval.
- Repair & Quality Checks — Repairs use quality/spare parts and are completed in a controlled workshop. We run full functional tests, safety checks, and calibration.
- Customer Handover — We explain what was repaired, give care tips, and issue an invoice and warranty card for the work done.
- Aftercare & Warranty — GossTech provides a parts-and-labor warranty on repairs (warranty length depends on part type; full details provided on the job card). We also offer guidance on surge protection and maintenance.
Note: GossTech prioritizes safety — if a TV is unsafe to repair (severe structural or electrical damage), we inform the customer and recommend the best course: replacement or controlled disposal.
Pricing & Parts (What to expect)
We provide itemized quotes after diagnosis. Pricing depends on: fault complexity, parts availability, and model/brand. We use quality parts — original equipment parts where possible or high-quality equivalents. Contact us with your model number for a preliminary price range.
(We provide a precise quote after diagnosing the TV — this avoids surprises and ensures transparency.)
Useful Maintenance Tips (preventive care)
- Keep vents and airways dust-free.
- Use a quality surge protector or UPS—power spikes are a major cause of TV board failures.
- Avoid placing heavy objects on top of flat-panel TVs.
- For Smart TVs, install app updates and firmware updates as advised.
- When cleaning, power off, unplug, and use a soft microfiber cloth. Avoid liquid cleaners sprayed directly onto the screen.
Other Appliances Repaired by GossTech (Nairobi & across Kenya)
GossTech is not just TV specialists — we repair a wide range of home and commercial electrical/appliance items:
| Appliance Category | Examples of repairs / services |
|---|---|
| Refrigeration | Domestic & commercial fridges, freezers: compressor replacement, refrigerant leak repair, thermostat, defrost systems, door seals. |
| Washing Machines | Drum bearings, motors, pumps, control boards, water inlet valves, balancing & spin issues. |
| Microwaves & Ovens | Magnetron replacement, door switches, control panels, heating element and thermostat repairs. |
| Dishwashers | Pumps, heating elements, valves, and control board faults. |
| Geysers / Water Heaters | Element replacement, thermostats, leak repairs, pressure relief valves. |
| Inverters & UPS | Battery testing, inverter repairs, charger or switch-over issues. |
| Laptops & PCs | Diagnostics, screen replacement, keyboard, power jack, motherboard repairs (limited). |
| Audio Systems & Set-top Boxes | Amplifier repair, ports, power issues, firmware updates and decoder repairs. |
| Solar Equipment | Solar inverters, charge controllers, basic panel checks (subject to scope). |
| Commercial Displays | Signage screens, hospitality TVs, meeting-room displays – installation, repairs, and maintenance. |
Why Choose GossTech?
- Experienced technicians trained in modern TV electronics and safety.
- Wide coverage across Nairobi — we serve the CBD, all major estates and suburbs.
- Transparent quotes & clear diagnostic process — no hidden fees.
- Quality parts & workmanship — we source suitable replacement parts and test thoroughly.
- Aftercare & warranty — we stand behind our repairs.
- Multi-appliance support — a single trusted partner for many home and commercial devices.
FAQ
Q: Do you repair Smart TV software/app problems?
A: Yes — we handle firmware updates, app crashes, network/Wi-Fi problems and replace internal Wi-Fi modules when necessary.
Q: Do you replace TV panels?
A: Panel replacements are possible for some makes/models — we assess availability and cost-effectiveness and give a recommendation. Sometimes repair of the board is more economical than replacing a full panel.
Q: Are your parts original?
A: We use original manufacturer parts where available; when originals are not available we use high-quality compatible parts and clearly state this in the quote.
Q: How do I book a repair?
A: Call 0723613664, email info@gosstech.co.ke, or visit gosstech.co.ke. Provide your TV make, model, brief fault description, and your estate.
Repair Request Checklist (what to send when you contact us)
- TV brand & model (e.g., Samsung UE43NU7100)
- Serial number (if available)
- Short description of fault & when it started
- Recent events (e.g., lightning strike, power outage)
- Photos or a 15–30 second video showing the fault (phone footage is ideal)
- Your estate and best contact time
Contact GossTech — Nairobi TV Repair
Phone: 0723613664
Email: info@gosstech.co.ke
Website: gosstech.co.ke
We service Nairobi citywide (CBD, Westlands, Kilimani, Kileleshwa, Lavington, Lang’ata, Karen, Embakasi, South B, South C, Thika Road corridor, Kasarani, Donholm, Buruburu, Umoja, Ngara, Njiru, Roysambu and surrounding estates) and provide nationwide support for many appliances. For the fastest help, send a photo/video of the fault with make/model and your estate — we’ll respond with diagnostic steps and the best way to get your TV back in working order.