Television Repair in Nairobi
Professional Vision TV Repair in Nairobi & Across Kenya — GossTech Services
description: Fast, reliable Vision TV repair in Nairobi and across Kenya by GossTech. We diagnose & fix screen faults, power issues, audio/video problems and smart-TV software — covering all Nairobi estates. Call 0723613664 — info@gosstech.co.ke — www.gosstech.co.ke
Contact:
Phone: 0723613664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke
Introduction
When your Vision television (or any other brand) stops working, you need a qualified, trustworthy repair partner who can diagnose the issue correctly and fix it quickly — without hidden costs. GossTech Services is a leading TV repair specialist in Nairobi and across Kenya, offering on-site and workshop repairs for Vision TVs including LED, LCD and Smart models. This pillar article explains what faults Vision TVs commonly develop, how we diagnose and repair them, which Nairobi estates and wider Kenyan locations we serve, the other brands we repair, and how to get fast, professional service from GossTech.
Who we are
GossTech Services is a professional electronics repair company specializing in televisions and home entertainment systems. We combine experienced technicians, genuine spare parts sourcing, systematic diagnostics and clear pricing to get your TV back to perfect working order. We support both residential and commercial customers — homes, offices, hotels and schools.
Areas we serve in Nairobi (all major estates)
GossTech provides Vision TV repair across all estates in Nairobi. Below are the major estates and neighbourhoods we routinely serve — if your estate isn’t listed here we still cover it:
Westlands, Parklands, Highridge, Kilimani, Kileleshwa, Lavington, Loresho, Kitisuru, Muthaiga, Gigiri, Karen, Lang’ata, Lang'ata Road, Luthuli Avenue / CBD, Upper Hill, Lower Hill, Ngara, Pangani, Eastleigh, South B, South C, Embakasi, Embakasi East/West/South, Njiru, Umoja, Roysambu, Kasarani, Kahawa West, Kasarani, Donholm, Buruburu, Kayole, Dandora, South C, South B, Starehe, Makadara, Mathare, Kibra (Kibera), Zimmerman, Rongai (Rongai/Ngong Road corridor), Syokimau, Ruiru (Nairobi metro), Thika Road corridor, Thika town (service available), Ngong, and broader Nairobi suburbs and satellite towns.
We also provide scheduled visits and courier/collection for workshop repairs across the rest of Kenya — Mombasa, Kisumu, Nakuru, Eldoret, Meru, Machakos and more. For village locations we arrange parts delivery and remote support where possible.
Vision TV — common faults, symptoms & quick triage
Below is a condensed troubleshooting table to help you identify common Vision TV symptoms and what they usually mean.
| Symptom | Likely causes | Can GossTech help? |
|---|---|---|
| TV won’t power on (no lights) | Faulty power supply board, blown fuse, faulty standby circuit, damaged power cable | Yes — in-home or workshop diagnosis; board repair or replacement |
| TV has red/green/blue vertical or horizontal lines | Panel damage, LVDS cable/connection fault, T-Con board failure | Yes — inspect connectors, T-Con, backlight driver; repair or replace |
| TV turns on but no picture (black screen) | Backlight failure, inverter issue (CCFL models), LED strip failure, panel fault | Yes — test backlight, inverter/LED drivers, replace LED strips or relevant boards |
| TV has sound but no picture | T-Con or main board failure, loose LVDS cable, backlight failure | Yes — systematic board testing and cable reseating |
| TV has picture but no sound | Speaker failure, audio IC fault, amplifier board issue, incorrect audio settings | Yes — test audio board, speakers, firmware settings |
| Flickering screen or intermittent display | Bad solder joints on power board, failing capacitors, poor ventilation/overheating | Yes — repair solder joints, replace capacitors, cooling advice |
| TV shows “No Signal” on HDMI/AV | Wrong input, faulty HDMI port/cable, main board fault | Yes — port repair/replacement, board diagnosis |
| Remote not working | Dead batteries, IR emitter issue, faulty remote, sensor fault | Yes — remote replacement, IR sensor repair |
| Smart TV apps crashing / Wi-Fi disconnects | Outdated firmware, Wi-Fi module fault, network problems | Yes — firmware update, module replacement, network troubleshooting |
| Lines on screen after a drop | Physical panel damage — may require panel replacement | Yes — we evaluate cost vs replacement; source compatible panel if available |
How GossTech diagnoses Vision TVs — our step-by-step process
We follow a standard diagnostic workflow so you know what we check and why.
- Initial intake & history: We ask about symptoms, events (surge, drop), age of TV, warranty status and previous repairs. You can submit this via phone or email.
- Visual inspection: Check for obvious damage, burning smell, capacitor bulging, cracked screen, loose connections.
- Power tests: Use a bench PSU and multimeter to test power board voltages, standby, fuses and protections.
- Signal & board checks: Verify T-Con, main board outputs, LVDS cables, HDMI inputs and audio circuits.
- Backlight & panel tests: Use backlight tester to determine whether LEDs/inverter or the panel itself is faulty.
- Software & firmware: For Smart Vision TVs, check firmware, reset software, and re-flash if corrupted.
- Final diagnosis report & quote: Clear itemised quote for parts and labour before any repair is performed.
- Repair / part replacement: We only proceed after customer approval. We use tested spare parts and provide part-level warranty where applicable.
- Post-repair testing: Full QA cycle — run long burn-in, check all inputs, tuners, and smart features.
- Handover & advice: We show you the repaired TV working and provide basic care tips and warranty details.
Typical repair procedures (table)
| Fault Category | Repair steps performed by GossTech | Typical time* |
|---|---|---|
| Power supply faults | Replace faulty capacitors, replace/repair power board, test standby circuits | 1–3 days |
| Backlight failure | Test LED strips, replace LED strips or inverter board, replace screen fuse | 1–3 days |
| T-Con / display timing faults | Replace T-Con board, reseat LVDS cable, reflow connectors | 1–2 days |
| Smart TV software issues | Firmware upgrade/flash, factory reset, replace Wi-Fi module | 1 day |
| HDMI / port repair | Repair/replace HDMI port or main board component | Same day — 2 days |
| Panel replacement (physical damage) | Source compatible panel, replace with ESD-safe procedure | 3–7 days (panel availability dependent) |
| Audio/Amplifier faults | Replace amplifier ICs, replace speakers, test audio outputs | 1–3 days |
*Time depends on parts availability and whether a workshop repair is required. GossTech provides estimated turnaround times with every quote.
Other TV brands & models GossTech repairs
GossTech is experienced with a wide range of TV brands and models beyond Vision. Below is a representative table — we service many more models on request.
| Brand | Typical models/series we repair |
|---|---|
| Samsung | Smart LED/LCD/Neo QLED, Crystal series, older plasma models |
| LG | OLED, NanoCell, LED/LCD, Smart WebOS models |
| Sony | Bravia LED/LCD/OLED models, Android TV series |
| Philips | Ambilight series, LED/LCD models |
| Panasonic | Viera series, LED/LCD (older plasma) |
| Hisense | Smart LED/LCD models |
| JVC, Hitachi, Toshiba | Various LED/LCD models |
| Changhong, Syinix, Vitron, Nobel, Royal, Armco, Vision | Local and regional brands — full repair support |
| Smart TV platforms | Android TV, WebOS, Tizen, proprietary OSes (firmware support) |
If you have a less common brand/model, contact us — we can usually source parts or advise whether repair is economical.
Parts, warranties & pricing (what to expect)
- Genuine or high-quality compatible parts: We source tested replacement boards, LED strips, panels and power components.
- Labour & diagnostic fee: We apply a transparent diagnostic fee which is normally credited back if you approve the repair.
- Warranty: Repairs come with a parts & labour warranty — terms depend on part type (e.g., 90 days to 12 months). Exact warranty is provided in the repair quote.
- Cost factors: Age of TV, panel availability, part cost, physical damage (which may make repair uneconomical). We provide a clear quote so you can decide.
Why choose GossTech for Vision TV repair?
- Experienced TV technicians trained on modern LED/OLED/LCD systems.
- Transparent quotes before we start work — no surprise charges.
- On-site & workshop repair options — we come to you or collect your unit.
- Fast diagnostics and clear communication via phone/email.
- Coverage across Nairobi & Kenya — we serve all estates and major towns.
- Support for Smart TV software: firmware, app issues and Wi-Fi modules.
- Post-repair testing to ensure long-term reliability.
Sample diagnostic case studies (short)
Case A — Vision LED TV: TV powers on but black screen
Diagnosis: Backlight LED driver failed. Repair: Replaced power/backlight driver board and performed backlight burn-in. Result: Full picture restored, 90-day warranty on parts.
Case B — Vision Smart TV: Wi-Fi disconnects frequently
Diagnosis: Faulty Wi-Fi module and outdated firmware. Repair: Replaced Wi-Fi module, re-flashed firmware, optimized wireless settings. Result: Stable streaming for Netflix and YouTube.
Case C — Vision TV dropped, vertical lines on screen
Diagnosis: Panel damage (delamination) vs T-Con fault. Repair: Evaluated cost; panel replacement quoted. Result: Customer chose replacement; new panel fitted and calibrated.
Preventive care tips for Vision TVs
- Use surge protectors to protect the power supply board.
- Keep ventilation clear — avoid enclosing the TV in a closed cabinet without airflow.
- Shut down rather than leaving the TV on 24/7.
- Clean the screen gently with a microfiber cloth — avoid harsh chemicals.
- Avoid placing heavy objects or striking the screen — physical damage often requires panel replacement.
FAQs (SEO-friendly)
Q: Do you repair Vision smart TVs with app and Wi-Fi problems?
A: Yes — we update firmware, replace Wi-Fi modules and troubleshoot network issues.
Q: How long does a typical Vision TV repair take?
A: Minor board repairs often take 1–3 days. Panel replacements depend on panel availability (3–7 days typical).
Q: Do you replace TV panels?
A: Yes, if the panel is available and repair is cost-effective. We advise on value-for-money vs replacement.
Q: Can GossTech come to my home in Nairobi?
A: Yes — we offer in-home diagnostics/repairs across all Nairobi estates. Workshop repairs are arranged if needed.
Q: What warranty do you offer?
A: Warranty varies by part; we include warranty details in every quote. Typical warranties range from 90 days to 12 months on parts and labour for eligible components.
How to book Vision TV repair with GossTech
- Call or WhatsApp: 0723613664 (fastest)
- Email a description & photo of the fault: info@gosstech.co.ke
- Visit our website for booking and more info: www.gosstech.co.ke
When contacting us, please include: TV brand & model, serial number (if visible), symptoms, photos (front and back), and whether the fault happened after a surge or drop.
Closing / Call to action
Don’t let a faulty Vision TV ruin your viewing — GossTech Services provides dependable, transparent and professional TV repair across Nairobi and Kenya. Whether it’s a simple power issue or a complex panel replacement, our experienced technicians will diagnose and fix it using quality parts and clear pricing. Reach out now on 0723613664, email info@gosstech.co.ke, or visit www.gosstech.co.ke for same-day advice and booking