Television Repair in Nairobi
Professional TCL TV Repair in Nairobi & Across Kenya — GossTech Services
description: Fast, affordable and professional TCL television repair in Nairobi and across Kenya by GossTech Services. We fix screen faults, sound issues, power failures, smart-TV problems and more — same-day diagnostics, genuine parts, warranty. Call 0723613664 | info@gosstech.co.ke | www.gosstech.co.ke
Introduction
TCL TVs are popular in Kenyan homes and businesses thanks to their value and feature set — but like any electronics, they sometimes develop problems. GossTech Services offers specialist TCL television repair in Nairobi and across Kenya, delivering expert diagnostics, genuine parts, and transparent pricing. Whether it’s a cracked screen, no power, blurred images, or a slow smart-Tv, our certified technicians bring the workshop to you or repair at our service center.
Contact GossTech:
Phone: 0723613664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke
Areas served (Nairobi — All estates)
GossTech provides repair pickup, drop-off and on-site services across Nairobi. Below is a comprehensive list of Nairobi estates and neighbourhoods we regularly serve:
| Nairobi service areas (estates & key neighbourhoods) |
|---|
| Nairobi CBD, Luthuli Avenue, Kimathi Street, Kenyatta Avenue |
| Upper Hill, Westlands, Kilimani, Kileleshwa |
| Lang’ata, Karen, Lavington, Hurlingham |
| Parklands, Parklands/Highridge, Muthaiga, Gigiri, Runda |
| Westlands extensions (Kitisuru, Spring Valley) |
| Roysambu, Zimmerman, Kasarani, Mathare |
| Ngara, Pangani, Eastleigh, South C, South B |
| Embakasi (Embakasi South/East/North/Central), Donholm, Kayole, Umoja, Dandora |
| Njiru, Ngong Road suburbs (Mugumu, Kawangware border areas), Kibera, Kawangware |
| Thika Road corridor (nearby estates), Roysambu, Mirema |
| Lang’ata Road, Lunga Lunga, Syokimau-adjacent areas |
| Westlands, Parklands, Kilimani, Lavington, Kileleshwa, Highridge |
| And other estates across Nairobi metro — if you don’t see your estate listed, call us and we’ll confirm service availability. |
Note: For customers outside Nairobi we operate pickups and partner technicians across major Kenyan towns — see the “Nationwide coverage” section below.
Nationwide coverage
GossTech operates across Kenya: Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu, Machakos, Meru, and other regional centres. For remote locations we offer secure pickup/drop-off and shipments using trusted couriers plus local partner technicians for on-site fixes.
Common TCL TV problems — causes & what we do (quick reference)
Below is a clear table showing the typical faults TCL TVs develop and how GossTech diagnoses and repairs each one.
| Symptom | Likely cause(s) | GossTech diagnosis steps | Typical repair / solution |
|---|---|---|---|
| TV won’t power on | Faulty power board, blown fuse, bad power adapter, mains issue | Multimeter check of mains, fuse & power board; visual inspection for burnt components | Power board repair/replacement, fuse replacement, AC inlet repair |
| No backlight / screen dark but sound works | LED backlight failure, inverter/LED driver fault | Screen brightness test, measure LED string voltage | Replace LED strips or LED driver/inverter board |
| Vertical/horizontal lines or banding | T-CON board, ribbon cable, panel damage | Inspect T-CON, reseat/replace LVDS cables, test external input | Replace T-CON, reconnect/replace ribbon cables, panel replacement if physical damage |
| No sound or distorted audio | Speaker failure, amplifier IC, firmware glitch | Audio circuits test, firmware check, speaker testing | Replace speakers, repair audio amp IC, firmware reflash |
| Intermittent shutdowns | Overheating, PSU instability, faulty components | Thermal checks, PSU load test | Replace/repair PSU components, improve ventilation |
| No HDMI/USB input recognition | Faulty ports, firmware, board-level fault | Test ports with known good devices, firmware update | Port repair, mainboard repair or replacement |
| Smart TV apps not working / slow UI | Network/Wi-Fi issue, firmware bug, corrupted cache | Network diagnostics, firmware update, factory reset | Firmware update/reinstall, network fix, clean cache |
| Remote control not working | Remote batteries, IR/RF receiver fault | Test remote, check IR receiver | Replace batteries, repair/replace IR receiver |
| Cracked / physically damaged screen | Impact, pressure | Visual inspection, verify model & panel part | Screen panel replacement (quote provided) |
| Colour problems / tint / washed-out picture | T-CON, color processor, incorrect settings | Perform picture tests, firmware, board diagnostics | T-CON or mainboard repair, calibration |
| TV turns on but shows logo then off | Boot loop — firmware or mainboard fault | Boot log, firmware reflash, board test | Firmware reflash, replace mainboard or eMMC if required |
How GossTech diagnoses TCL TVs — our step-by-step approach
We follow a transparent, repeatable diagnostic process so you know exactly what’s wrong and how we’ll fix it:
- Remote triage (phone/email): We ask for model number, serial number, and a brief description/pictures or short video (if possible). This helps us prepare parts and time estimates.
- On-site/ drop-off inspection: Our technician performs power checks, visual inspection, and connection tests. We reproduce the fault where possible.
- Electrical and board testing: Using multimeters, oscilloscopes and test rigs we check power rails, fuses, T-CON and mainboard voltages.
- Firmware and software checks: We check for software corruption, apply manufacturer firmware updates and test app functionality.
- Estimate & approval: We provide a written repair estimate with parts, labor and expected warranty. No work proceeds without your consent.
- Repair & parts replacement: Genuine or high-quality OEM-compatible parts used. All replaced parts are documented.
- Quality control & calibration: After repair we test audio/video, run burn-in, and calibrate picture settings.
- Handover & warranty: You receive a summary of work done, replaced parts, and warranty terms.
Typical turnaround & warranty
- Minor board repairs / software fixes: Often completed same or next business day (subject to parts).
- Major repairs (panel replacement / mainboard): 2–7 business days depending on part availability.
- Warranty: GossTech offers a warranty on repairs and replaced parts — warranty periods vary by repair type (we’ll confirm on the estimate). All workmanship is guaranteed.
Other brands and TV models GossTech repairs
GossTech is not limited to TCL — we repair nearly all major brands and models:
| Brand | Popular models / types we service |
|---|---|
| Samsung | QLED, Crystal UHD, Frame TV, Smart TVs, older LED/LCD models |
| LG | OLED, NanoCell, Smart TVs, LED/LCD |
| Sony | Bravia OLED, LED, Android TV models |
| Hisense | ULED, 4K, Smart TV series |
| Panasonic | Smart LED/LCD |
| Philips | Ambilight, LED/LCD |
| Toshiba | LED/LCD, Smart models |
| Sharp, Skyworth, Haier, Changhong | Various smart & LED models |
| Local / Chinese brands | Tecno, Infinix TV models and other imported sets |
If you have a specific model, send us the model number and serial and we’ll confirm support.
Parts policy and pricing (transparent)
- We use OEM or high-quality compatible parts. For some panel replacements the original panel may be expensive — in such cases we present options (OEM vs compatible) and the cost difference.
- All quotes include parts, labor and testing. We do not charge hidden fees.
- Free pickup & diagnostics may apply in certain Nairobi areas — call to confirm.
Preventive maintenance tips (keep your TCL TV working longer)
- Place the TV where airflow is not obstructed. Avoid enclosed cabinets without ventilation.
- Use a quality surge protector or UPS to protect against mains spikes.
- Avoid placing liquids or hot objects near the TV.
- Keep firmware updated (many smart-TV issues stem from outdated software).
- Clean vents and screens gently — power off before cleaning.
- Avoid constant full-brightness settings to reduce backlight wear.
FAQ (short)
Q: How much will it cost to repair my TCL TV?
A: Costs vary by fault and parts. After diagnostics we provide a written quote — typical board-level repairs start lower, while panel replacements are the most expensive item.
Q: Do you replace damaged panels?
A: Yes — when panels are repairable or replaceable we offer options and timelines. For very old or rare models we’ll advise whether repair or replacement is more cost-effective.
Q: Do you provide on-site repairs?
A: Yes. For many faults we repair on-site in Nairobi. For complex board or panel work we may bring the TV to our workshop.
Q: Do you work with warranty claims?
A: We assist with out-of-warranty repairs. For manufacturer warranty claims we can help diagnose and advise on next steps; original manufacturer warranties must be settled with the manufacturer.
How to book — fast
- Call / WhatsApp: 0723613664 — fastest option for booking and remote triage.
- Email: info@gosstech.co.ke — send model, serial number, photos or a short video of the fault.
- Website: www.gosstech.co.ke — use our contact form for bookings and quotes.
When you contact us include: TV brand (TCL), full model number (e.g., 55P8M, 43S6500), serial (if available), a short description of the problem, your location, and preferred contact time.
Why choose GossTech?
- Expert technicians: Trained in TV electronics and modern smart-TV platforms.
- Transparent pricing: Written quotes before work begins.
- Genuine/quality parts: We prioritise long-term fixes over quick, temporary patches.
- Nationwide reach: Nairobi centre plus regional partners and secure pickup/drop-off across Kenya.
- Customer care: Diagnostic reports and post-repair support.
Example case studies (brief)
- Case 1 — TCL Smart TV won’t start (Nairobi, Kilimani): Faulty power board — replaced power board, tested, calibrated; customer satisfied — 6-month part warranty.
- Case 2 — Backlight failure on 55" TCL (Mombasa): LED strips replaced, picture restored; remote firmware update done to fix occasional app crashes.
- Case 3 — Smart TV apps crashing (Nakuru): Firmware reflash and factory reset solved issues; network troubleshooting improved app performance.
Closing & call to action
If your TCL TV is showing faults — don’t guess or buy a replacement yet. GossTech Services will give you a clear diagnosis, an honest quote, and professional repair using quality parts. Reach out now:
Phone / WhatsApp: 0723613664
Email: info@gosstech.co.ke
Website: www.gosstech.co.ke
We repair TCL and most other brands across Nairobi and Kenya — fast diagnostics, reliable repairs, and customer-first service. Get your TV fixed right the first time with GossTech.