Television Repair in Nairobi
Mooka TV Repair in Nairobi & Across Kenya — GossTech Services
description: Fast, professional Mooka television repair in Nairobi and across Kenya by GossTech. We fix screen faults, power issues, audio problems, software updates and more. Call 0723613664 — info@gosstech.co.ke — www.gosstech.co.ke
Why this page (and why Mooka TV owners love GossTech)
Mooka TVs have become a popular, budget-friendly choice across Kenya. When something goes wrong — a blank screen, distorted picture, or the TV won’t power up — you want a reliable technician who knows Mooka electronics inside out and can restore your set fast. GossTech offers experienced, warranty-minded Mooka TV repair across Nairobi and nationwide, for home and business customers.
We diagnose quickly, explain options clearly (repair vs replace), use quality parts, and support other TV brands too. Below is an in-depth pillar post that covers service areas, common Mooka TV problems, how we diagnose and repair them, other brands we service, pricing guidance, and call-to-action.
Service area — Nairobi estates & towns we serve
GossTech provides on-site and workshop Mooka TV repair in Nairobi and nationwide. In Nairobi we serve all estates and suburbs, including (but not limited to):
- Westlands, Parklands, Kilimani, Kileleshwa, Lavington, Hurlingham
- Upper Hill, Lower Kabete, Karen, Lang’ata, South C, South B
- Embakasi, Donholm, Umoja, Eastleigh, Makadara, Ngara, Pangani
- Luthuli Avenue, Nairobi CBD, Mombasa Road, Thika Road corridors
- Roysambu, Zimmerman, Kahawa West, Githurai, Kasarani, Ruai
- Valley Arcade & surrounding estates, South B/C, Kibera (selected areas)
- Industrial Areas, Runda, Gigiri, Spring Valley, Garden Estate
And across Kenya: Kisumu, Nakuru, Eldoret, Mombasa, Nyeri, Thika, Naivasha, Kisii, Kericho and other major towns — we offer drop-off, courier-supported service, or on-site visits depending on the fault.
Contact GossTech
- Phone: 0723613664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Call or WhatsApp with your TV model and a short description (e.g., “Mooka 32” — no picture, powers on but no sound”) and we’ll advise next steps.
Common Mooka TV problems (and quick explanations)
Below table shows frequent faults, likely causes, and the typical fix.
| Symptom | Likely causes | Typical GossTech fix |
|---|---|---|
| TV won’t power on | Faulty power board, blown fuse, bad adapter/cable, dead main IC | Bench test power supply, replace capacitors or power board, replace external adapter, repair PCB traces |
| TV powers on but screen is blank (no backlight) | Backlight inverter / LED strip failure, T-Con board, loose LVDS cable | Replace/repair LED strips, inverter or T-Con; reseat LVDS connectors |
| TV shows picture but with lines / flicker | Faulty T-Con, bad ribbon cables, failing panel | Replace T-Con or ribbon; if panel damaged quote panel replacement |
| Strange colours / colour tint | V-DRV or color IC, bad capacitors, software calibration | Component repair/replacement, colour calibration |
| TV restarts randomly | Overheating, unstable power supply, failing capacitors | Replace electrolytics, clean vents, test supply under load |
| No sound or distorted sound | Speaker fault, audio IC failure, loose audio board | Replace speakers, repair/replace audio board, reflow solder joints |
| USB/HDMI not working | Port damage, firmware issues, loose connector | Replace port or repair traces, firmware update |
| Remote not working / sensors | Faulty IR sensor, remote battery, pairing issue | Replace sensor, program remote, test IR receiver |
| Apps or Smart TV features failing | Corrupt firmware, outdated software, network issues | Reinstall or update firmware, reset network settings |
| Burn-in, dead pixels or cracked screen | Physical panel damage, age-related issues | Panel replacement (often costly) or screen replacement quote |
How GossTech diagnoses Mooka TVs — step-by-step
We follow a structured diagnostic approach so you get an accurate quote and fast repair.
- Initial triage (phone/WhatsApp): You send brand, model, serial, photos or a short video and describe the fault. We advise whether it looks like a simple fix or needs workshop testing.
- On-site inspection (if applicable): For minor issues we do a house call and perform basic checks (power, cables, ports, remote). If the fix is mechanical or requires parts, we bring the TV to our workshop.
- Workshop diagnostic: Full bench testing — power supplies, voltages, board-level tests, LED/backlight tests, software checks, and firmware logs. We use calibrated testers and replacement parts to isolate the fault.
- Customer approval & quote: We provide a clear estimate with parts & labor breakdown. Repairs proceed only with your consent.
- Repairs & quality checks: After parts replacement or board repairs we run long burn-in tests (min. 4–24 hrs depending on fault) to ensure stability.
- Return & follow-up: We deliver/ship the TV back, install if needed, and provide a service report and warranty on our workmanship and parts.
Typical repair process & turnaround
- Minor electrical or software fixes: Same-day or 24–48 hours (parts in stock).
- Board-level repairs or part replacements: 2–7 business days depending on parts availability.
- Panel replacement: 1–3 weeks depending on panel/model availability (we source quality replacements).
- Nationwide courier repairs: Add transit time both ways; we coordinate secure packaging and tracking.
Pricing guide (indicative)
Actual prices vary by model and fault. Example ranges (KES):
- Diagnostic fee: KES 500–1,500 (waived if repair accepted)
- Power supply repair/replacement: KES 1,500–7,000
- T-Con board replacement: KES 1,000–6,000
- LED strip/backlight replacement: KES 2,000–10,000
- Panel replacement: KES 12,000–50,000+ (model dependent)
- Software/firmware update: KES 800–2,000
- On-site call-out: KES 1,000–3,000 depending on location
We always give an exact quote before proceeding.
Other brands & models GossTech repairs
GossTech technicians are experienced across the TV ecosystem. We service:
| Brand | Typical models / series we repair |
|---|---|
| Samsung | LED, QLED, The Frame, UHD series |
| LG | OLED, NanoCell, UHD, Smart TV series |
| Sony | Bravia (LED/OLED), Android smart TVs |
| Hisense | A, ULED, Smart TVs |
| Philips | Ambilight and LED series |
| TCL | Roku TVs, Android TVs |
| Infinix, Itel, Von, JVC, Haier | Common smart & LED models |
| Mooka, CTC, EEFA, Hotpoint, Von Hotpoint, UKA | Budget and local brand sets |
If you have a specific model, include the model number when contacting us to get faster diagnostics.
Helpful tables for owners
Quick troubleshooting checklist (do before calling)
| Step | What to try |
|---|---|
| 1 | Check mains power, try different outlet |
| 2 | Inspect power cable and adapter for damage |
| 3 | Try a different HDMI/AV source and cable |
| 4 | Test remote with a phone camera to see IR flash |
| 5 | Unplug TV for 2 minutes, plug back in (soft reset) |
| 6 | For smart problems, try factory reset (note: wipes apps) |
Warranty & parts policy
| Item | Policy |
|---|---|
| Diagnostic warranty | Fault cause confirmation for 7 days post-report |
| Labor warranty | 30–90 days depending on service type |
| Parts warranty | Supplied parts have manufacturer/aftermarket warranty (varies) |
| Panel replacement | Special warranty terms; check quote |
Why choose GossTech for Mooka TV repairs?
- Specialised TV technicians with board-level skills.
- Transparent pricing and clear before/after reports.
- Genuine & quality aftermarket parts and tested replacements.
- Fast diagnostics — we use photos/videos to triage before visits.
- On-site or workshop options and nationwide support.
- Post-repair warranty on our workmanship and parts.
FAQs
Q: Do you repair Mooka smart TV software issues?
A: Yes — firmware updates, app reinstallation, Wi-Fi and streaming fixes are part of our services.
Q: How long does a screen replacement take?
A: Panel availability varies. If we have the panel in stock it can be 3–7 days; if we must source, 1–3 weeks.
Q: Do you offer warranty?
A: Yes. We provide a warranty on labor and parts (terms vary by repair type) — details are included on the service report.
Q: Can GossTech repair TVs outside Nairobi?
A: Yes. We accept couriered TVs for workshop repair and coordinate nationwide deliveries.
Real-case example (typical)
A customer in Kilimani reported a Mooka 43” that powered on with audio but no picture. After initial triage (video sent via WhatsApp), we confirmed likely backlight failure. TV brought to workshop, LED strip failure confirmed. Parts replaced, 12-hour burn-in, colour calibration, and returned within 4 days. Customer satisfaction follow-up completed.
Call to action
If your Mooka TV is acting up, don’t wait — contact GossTech for fast, professional repair:
- Phone / WhatsApp: 0723613664
- Email: info@gosstech.co.ke
- Website / Bookings: www.gosstech.co.ke
Send model number, a short description, and a photo/video for the fastest help. We’ll reply with an honest assessment and a clear quote.
Closing & trust signals
GossTech is committed to honest quotes, skilled repairs, and prompt communication. Whether you’re in Westlands or Mombasa, our technicians will get your Mooka TV back to crisp picture and clear sound — or advise when replacement is the smarter choice.