How GossTech Diagnoses and Repairs a Fridge That Won’t Start
When your fridge suddenly stops working, panic can set in—especially if you’re storing perishables. At GossTech, we specialize in diagnosing and repairing fridges that won’t start, offering professional, fast, and affordable solutions across Kenya. Whether it’s a power failure, faulty compressor, or internal wiring issue, we ensure your refrigerator is back in operation quickly and efficiently.
In this comprehensive guide, we walk you through:
- The different types of fridges we service
- Common causes of a fridge not starting
- Our diagnostic process
- Step-by-step repair procedures
- Frequently asked questions (FAQs)
Types of Fridges GossTech Repairs
At GossTech, we service a wide variety of refrigerator types. Each type has unique components, designs, and potential failure points. Below is a table outlining the most common types we encounter:
| Fridge Type | Description | Common in |
|---|---|---|
| Top Freezer Fridge | Freezer compartment at the top | Homes, rental units |
| Bottom Freezer Fridge | Freezer compartment at the bottom | Modern apartments |
| Side-by-Side Fridge | Freezer and fridge compartments side-by-side | Family homes, commercial use |
| French Door Fridge | Double doors for fridge and bottom pull-out freezer | Upscale homes |
| Single Door Fridge | Small, compact fridge with integrated freezer | Hostels, small businesses |
| Mini Fridge | Compact, portable refrigerator | Offices, hotel rooms |
| Commercial Display Fridge | Glass-door fridge used for product display | Shops, supermarkets |
| Chest Freezer | Horizontal freezer with deep storage | Butcheries, bakeries |
| Double Door Commercial Fridge | Heavy-duty, high-capacity refrigerator | Restaurants, labs |
Common Reasons Why a Fridge Won’t Start
If your fridge isn’t turning on at all, there are a few likely culprits. Understanding these can help you communicate the problem better when calling in our GossTech technicians.
| Component/Issue | Cause | Symptoms |
|---|---|---|
| Power Supply Issues | Loose plug, tripped breaker, faulty outlet | No lights or sounds from fridge |
| Thermostat Failure | Inaccurate temperature sensing or no response | No cooling, motor not engaging |
| Start Relay or Capacitor Fault | Fails to kick-start the compressor | Clicking sounds, compressor silent |
| Faulty Compressor | Internal damage or burnt windings | Fridge completely dead or humming |
| Defective Control Board | Electrical failure of circuit board | No response from controls |
| Broken Wiring or Burnt Fuse | Short circuits or wire corrosion | No power reaching key components |
| Door Switch Malfunction | Fails to detect door status | Interior lights don’t turn on |
GossTech's Diagnostic Process for a Non-Starting Fridge
At GossTech, we follow a structured diagnostic protocol to ensure accurate fault detection. Here’s how we proceed:
Step 1: Visual and Power Check
- Verify power outlet functionality
- Inspect power cord for damage
- Check the plug and wall socket
- Reset circuit breaker if necessary
Step 2: Test Internal Components
- Use a multimeter to check continuity on:
- Thermostat
- Start relay
- Overload protector
- Compressor windings
- Examine capacitor health with capacitance tester
Step 3: Functional Testing
- Engage components manually to observe response
- Bypass control board to test compressor directly
- Check temperature settings and electronic controls
Step 4: External and Internal Inspection
- Look for visible signs of burning, leaks, or corrosion
- Inspect wiring harnesses for continuity
GossTech’s Step-by-Step Fridge Repair Procedures
Once we've identified the issue, we proceed with targeted repairs depending on the specific fault. Here’s how we handle each scenario:
1. Power Supply Repair
- Replace damaged cords or plugs
- Test and replace faulty wall sockets
- Reset or replace tripped breakers
2. Thermostat Replacement
- Disconnect faulty thermostat
- Install new calibrated thermostat
- Test temperature response
3. Start Relay and Capacitor Repair
- Remove and test relay with a multimeter
- Install new relay/capacitor unit
- Reconnect wiring and test compressor start-up
4. Compressor Repair or Replacement
- Test compressor for continuity and short circuits
- If faulty, recover refrigerant and replace compressor
- Recharge system with appropriate refrigerant
5. Control Board Replacement
- Disconnect and remove defective PCB
- Install and program new control board
- Calibrate sensors and run system check
6. Door Switch and Fuse Replacement
- Test and replace non-functional door switches
- Replace internal fuse if blown due to surge
Case Study: Diagnosing a Dead Double-Door Fridge in Nairobi
Client Location: Kileleshwa, Nairobi
Fridge Type: Side-by-Side Samsung
Issue: Not turning on after a power surge
Diagnosis:
- Power outlet was fine
- Multimeter test revealed blown fuse and damaged control board
Repair: - Replaced internal fuse
- Installed new motherboard
- Tested thermostat and compressor—both operational
Outcome: Fridge restored in under 2 hours
Why Choose GossTech for Fridge Repairs?
| Feature | Benefit |
|---|---|
| Trained Technicians | Certified in all major fridge brands including LG, Samsung, Whirlpool |
| Fast Response | Same-day service in Nairobi, Thika, Kisumu, Siaya, and more |
| On-Site Repairs | We come to your home or business for diagnostics and repair |
| Genuine Spare Parts | We use only original manufacturer-approved parts |
| Transparent Pricing | No hidden fees—quotes provided before work begins |
| Warranty Offered | Up to 6-month warranty on most repairs |
Preventive Tips to Avoid a Fridge That Won’t Start
- Use a voltage regulator to prevent surge damage.
- Clean condenser coils every 6 months to reduce strain on compressor.
- Avoid overloading the fridge to maintain airflow and reduce overheating.
- Keep thermostat settings consistent (3–5°C for fridge, -18°C for freezer).
- Inspect power cables and wall outlets regularly for damage.
Frequently Asked Questions (FAQs)
Q1: How much does it cost to repair a fridge that won’t start?
The cost ranges from KSh 1,500 to KSh 15,000, depending on the fault and fridge type. We provide a detailed quote after diagnosis.
Q2: How long does a fridge repair take?
Most repairs are completed within 2 hours. For compressor or control board replacements, it may take longer.
Q3: Do you repair all brands?
Yes, we service LG, Samsung, Whirlpool, Bosch, Hisense, Ramtons, Mika, Bruhm, and others.
Q4: Is your work guaranteed?
Yes, GossTech offers warranties of up to 6 months on most repair jobs.
Q5: Can I bring my fridge to your shop?
Yes, but we also provide on-site repair services, which is more convenient and often faster.
Service Areas in Kenya
GossTech proudly serves clients in:
- Nairobi (CBD, Kileleshwa, Westlands, Parklands, Lavington, Waiyaki Way, and more)
- Thika
- Siaya
- Kisumu
- Machakos
- Naivasha
- And other major towns
Call GossTech Today for Professional Fridge Repair
Don’t let a non-starting fridge ruin your day. At GossTech, we diagnose and fix refrigerator problems fast—restoring your comfort, saving your food, and giving you peace of mind.
📞 Call/WhatsApp: +254 723613664
🌐 Website: www.gosstech.co.ke