Television Repair in Nairobi
Hotpoint TV Repair in Nairobi & Across Kenya — Professional Service by GossTech
description: Fast, reliable Hotpoint television repair in Nairobi and across Kenya by GossTech. We fix LED, LCD and Smart Hotpoint TVs — screen faults, power issues, sound problems and firmware errors. Same-day diagnostics, genuine parts, and a 90-day warranty. Call 0723613664 | info@gosstech.co.ke | www.gosstech.co.ke
When your Hotpoint television stops working at the worst moment, you want a trusted, fast and affordable repair service you can rely on. GossTech offers professional Hotpoint TV repair across Nairobi and throughout Kenya — servicing homes, offices and shops. Our certified technicians diagnose problems quickly, use quality parts, and restore your TV to factory-level performance wherever possible.
Below you’ll find a complete pillar post covering: the areas we serve in Nairobi and across the country, common Hotpoint TV problems and how we diagnose and fix them, the range of TV types and models we repair, our step-by-step service process, pricing expectations, useful repair and maintenance tips, and FAQs to help you make the best decision when your TV needs attention.
Areas we serve in Nairobi (and beyond)
GossTech provides Hotpoint TV repair to customers across Nairobi — covering major estates, commercial districts and residential neighbourhoods — and we offer pickup/return and on-site repairs for many locations. We serve all major estates in Nairobi, including:
Nairobi estates & districts served
- Nairobi CBD & Luthuli Avenue
- Westlands
- Kilimani
- Kileleshwa
- Parklands
- Lavington
- Karen
- Lang’ata Road & Lang’ata estates
- South B & South C
- Embakasi (including Embakasi South, East, West)
- Njiru
- Ngara
- Roysambu
- Kasarani
- Umoja & Umoja II
- Buruburu
- Eastleigh
- Kayole
- Donholm
- Kamukunji
- Kibera (selected areas)
- Makadara
- Dagoretti & Dagoretti Corner
- Rongai (Nairobi outskirts — pickup available)
- Along Thika Road corridor (e.g., Ruiru, Juja — pickup/return available)
And we cover other major Kenyan towns and cities on request (service centers & courier support available across Kenya).
Types of Hotpoint TVs we repair
GossTech supports repair for the full range of Hotpoint televisions:
- LED TVs (flat panel LED)
- LCD TVs
- Smart TVs (Android / proprietary Smart platforms)
- HD, Full HD and 4K models
- Plasma (older models)
- Hybrid/Mono models with set-top interfaces
We also repair TV sets from many other manufacturers — see the Brands table below.
Common Hotpoint TV problems, diagnosis & repair (at a glance)
Below is a practical table summarising the most common Hotpoint TV faults, typical symptoms, how GossTech diagnoses each fault, and the usual repair approach.
| Problem (symptom) | What it looks/sounds like | GossTech diagnosis checklist | Typical repair / solution |
|---|---|---|---|
| No power / TV won’t turn on | No LEDs, no sound, dead screen | Check mains power, IEC/plug, internal fuse, standby LED, PSU voltages | Replace blown fuse, repair PSU board, replace faulty capacitors, replace power board |
| Turns on but no picture (black screen) | Sound present, no picture | Check backlight, T-con board, mainboard video outputs | Replace/repair backlight inverter or LED strips, replace T-con board, reflow connectors |
| Picture but no sound | Picture OK, no audio | Check volume settings, internal amplifier, speakers, audio IC | Repair or replace audio amplifier, replace speakers, update firmware for audio bugs |
| Lines on screen / distorted image | Horizontal/vertical lines, flicker | Check T-con, LVDS cable, panel faults | Replace T-con board or LVDS cable; if panel damaged — panel replacement (costly) |
| Colour issues / discoloured image | Wrong colours, faded image | Check video IC, mainboard, calibration | Replace faulty ICs, recalibrate color settings, replace mainboard |
| Remote not working / buttons unresponsive | No response to remote | Check batteries, IR receiver, remote code | Replace or repair IR sensor, replace remote / program remote |
| Frequent rebooting / apps crashing (Smart TV) | Smart features crash, slow UI | Inspect firmware, memory/storage, app logs | Firmware update, clear/reset apps, replace mainboard if memory failing |
| Lines, dead pixels, cracked screen | Visible cracks or stuck pixels | Physical inspection of panel | Screen replacement (costly) or panel repair where possible |
| Overheating / random shutdowns | Shuts down after use | Check ventilation, power draw, fan (if any), failing components | Clean vents, repair/replace cooling components, replace failing capacitors |
| HDMI / Ports not working | No signal to TV from HDMI devices | Test HDMI cable, port continuity, mainboard | Replace HDMI port, repair mainboard traces, update firmware |
How GossTech diagnoses a Hotpoint TV — our step-by-step process
- Initial remote troubleshooting (phone support) — We guide simple checks (power, HDMI, source selection). Many issues are solved remotely without a visit.
- Booking & pickup / on-site inspection — If remote support fails, we schedule same-day or next-day pickup or an on-site visit (depending on location).
- Full diagnostic & estimate — Our technicians perform a structured diagnosis: power test, board diagnostics, screen/backlight test, firmware check. We provide a clear repair estimate before any work starts.
- Approval & repair — On approval we repair using tested parts (genuine or high-quality equivalents). We replace boards, LED strips, power supplies, T-con boards, etc.
- Quality check & burn-in — Repaired sets undergo functionality testing and burn-in to ensure stability.
- Return & warranty — We return the TV and provide a written warranty (typically 60–90 days depending on the repair). We also keep common spare parts in stock to minimize waiting.
Brands & models GossTech also repairs
GossTech’s technicians are experienced across many TV brands and models. If you have multiple device types, we can service them all. Below is a representative list.
| Brand | Typical models / types covered |
|---|---|
| Samsung | LED, QLED, Smart TV ranges |
| LG | OLED, NanoCell, Smart TVs |
| Sony | Bravia series (LED, Smart) |
| Hotpoint | All Hotpoint LED/LCD/Smart ranges |
| Hisense | LED and Smart ranges |
| Panasonic | Viera and other models |
| Syinix, VisionPlus, Royal, Von, Uka, Haier, CTC | Popular budget & local brands |
| TCL, Sharp, Philips | LED & Smart models |
| Others | Most mainstream brands — call to confirm model compatibility |
If your model is uncommon, send a photo or model number and we’ll confirm repair availability and parts sourcing.
Pricing expectations (guideline)
Actual costs vary by model and fault. Below are ballpark figures to help you plan (KES, indicative):
- Diagnostic fee (waived with repair): KES 800–1,500
- Minor repairs (remote fixes, firmware update, small parts): KES 1,000–4,000
- Board repairs or replacement (power board, T-con): KES 4,000–18,000 depending on board & TV size
- Backlight / LED strip replacement: KES 4,000–12,000 depending on panel size & type
- Screen/panel replacement: KES 30,000+ (panel costs vary widely; often not economical for older TVs)
- Smart board / mainboard replacement: KES 8,000–25,000 depending on model
These are estimates. GossTech always issues a written estimate after diagnostics. We offer lower-cost repair alternatives (refurbished boards) when appropriate.
Common Hotpoint TV model examples (how to find your model)
You’ll usually find the model number on a sticker at the back of the TV or in the TV menu (Settings → About). Model names often look like: Hotpoint HTV-32LD or Hotpoint 43Kxxx. Send a photo of the sticker to info@gosstech.co.ke or WhatsApp a picture to 0723613664 for a fast compatibility check and estimate.
Preventive maintenance tips to prolong your Hotpoint TV life
- Keep the TV well ventilated — avoid enclosed cabinets while the TV is on.
- Clean vents and dust with a dry cloth (unplug first).
- Use a stable surge protector or UPS to prevent power spikes.
- Don’t leave Smart TVs running unused — regular reboots help memory management.
- Avoid pressing the screen or applying uneven pressure — that damages LCD panels.
- Use original/quality HDMI cables to avoid port damage.
Why choose GossTech for Hotpoint TV repair?
- Experience with Hotpoint models — Our technicians have hands-on experience across Hotpoint TV ranges.
- Fast diagnostics & transparent pricing — We diagnose quickly and provide clear written estimates.
- Genuine & tested parts — We source genuine or high-quality parts and test after repair.
- Warranty on repairs — We back our work with a written warranty (typically 60–90 days).
- Nationwide support — On-site service in Nairobi neighborhoods and pickup/return options across Kenya.
Sample FAQ
Q: How long will repair take?
A: Minor repairs (software, small parts) can be completed same day. Board or part replacements may take 1–5 days depending on parts availability. You’ll get an ETA with the written estimate.
Q: Do you use genuine Hotpoint spare parts?
A: We use genuine parts when available. For discontinued parts we source high-quality equivalents and always disclose the option and cost.
Q: Is there a warranty?
A: Yes — GossTech provides a repair warranty (terms vary by repair type); get the warranty details on your job sheet.
Q: Can you repair TVs that are out of warranty?
A: Yes — we repair both in-warranty and out-of-warranty sets. If your TV is under manufacturer warranty we can also guide you on warranty claims.
Q: Do you offer on-site repairs?
A: Yes — for many Nairobi estates we perform on-site repairs. For large screen or complex repairs we may offer pickup & return.
Contact & booking
Ready to fix your Hotpoint TV? Contact us:
- Phone / WhatsApp: 0723613664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Tell us your TV brand, model (if known), a short description of the fault, and your location. Send a photo of the TV’s back sticker or the fault if possible — this speeds diagnosis and parts checks.
Service table (quick summary)
| Service | What you get | Nairobi on-site / pickup |
|---|---|---|
| Diagnostic | Full fault check + written estimate (diagnostic fee waived with repair) | Yes |
| Minor repair (software/remote) | Same-day for many faults | Usually same day |
| Board / backlight repair | Parts replacement + burn-in testing | 1–5 days depending on parts |
| Panel replacement | Quote after sourcing panel (costly) | Depends on panel availability |
| Warranty | 60–90 days written warranty | Yes |
Final notes
If you searched for “Hotpoint TV repair Nairobi” or “Hotpoint television repair Kenya” — you found the right team. GossTech combines local Nairobi coverage across the estates above with national reach, transparent pricing, and a focus on fast diagnostics and lasting fixes. Whether it’s a power fault, a backlight issue, or Smart TV firmware problems, we’ll diagnose, explain your options, and repair with integrity.
Contact us now at 0723613664, info@gosstech.co.ke, or visit www.gosstech.co.ke to book a diagnostic. We’ll get your Hotpoint TV back to great picture and sound.