🧼Dishwasher Repair Services in Kenya | GossTech 0723613664
GossTech Dishwasher Repair Services in Kenya
Special Focus: Dishwasher Overfilling or Flooding
⚠️ Problem Overview: Dishwasher Overfilling or Flooding
Dishwasher overfilling or flooding occurs when the water inside the dishwasher exceeds the required level, sometimes spilling onto the floor or pooling at the bottom. This not only disrupts washing cycles but may also cause damage to flooring and electrical systems.
Common Symptoms:
- Water overflowing from the door
- Dishwasher never stops filling with water
- Standing water after the cycle ends
- Water leaks under the machine
🛠️ How GossTech Diagnoses the Problem
| Step | Diagnostic Action | Tools/Techniques Used | Purpose |
|---|---|---|---|
| 1 | Customer Interview & Initial Inspection | Questionnaire, visual inspection | Understand symptoms and timeline of malfunction |
| 2 | Power and Water Source Check | Multimeter, manual inspection | Rule out issues with voltage or pressure |
| 3 | Float Switch & Float Assembly Test | Continuity tester, visual check | Ensure float rises with water level and triggers switch |
| 4 | Water Inlet Valve Examination | Multimeter for solenoid testing | Confirm the valve isn’t stuck open or shorted |
| 5 | Drain Pump & Hose Inspection | Flashlight, drain hose unclog tools | Eliminate blockages causing backflow |
| 6 | Control Board & Sensor Testing | Diagnostic software or OEM tools | Identify logic board errors or signal faults |
| 7 | Leakage Path Mapping | UV dye or paper towel test | Identify physical leak locations and causes |
Each diagnosis typically takes 30–90 minutes depending on dishwasher model and access conditions.
💰 GossTech Quoting Process
GossTech provides transparent, itemized quotes after diagnosis. Here’s how the quoting system works:
| Component | Description | Estimated Cost Range (KES) | Notes |
|---|---|---|---|
| Site Visit & Diagnosis | Includes transport and testing | 1,000 – 2,000 | Waived if repair is approved |
| Float Switch Replacement | Sensor responsible for water level control | 1,500 – 3,000 | Cost varies by brand |
| Water Inlet Valve | Controls water entry to dishwasher | 2,500 – 5,000 | May need reprogramming |
| Drain Pump Repair/Replacement | Ensures water drains properly | 3,000 – 6,000 | Includes labor |
| Control Board Repair | Repairs or replaces logic board | 4,000 – 8,000 | Some boards must be ordered |
| Labor | General repair service | 1,000 – 2,500 | Per technician-hour |
Note: Final quote depends on dishwasher model, parts availability, and location. GossTech offers mobile payments and invoice documentation.
🔧 Repair Process for Overfilling/Flooding Dishwashers
Once the quote is approved, here’s the typical repair process:
| Step | Action | Tools Used | Estimated Time |
|---|---|---|---|
| 1 | Shut off power & water | Circuit tester, wrench | 10 mins |
| 2 | Access and clean float switch | Screwdrivers, cleaning brush | 15–30 mins |
| 3 | Replace faulty parts (valve, float, control board) | OEM parts, pliers, multimeter | 30–90 mins |
| 4 | Test full cycle | Timer, diagnostic software | 30 mins |
| 5 | Seal inspection & cleanup | Sealant, cloth | 15 mins |
| 6 | Customer briefing & sign-off | Mobile device, app | 10 mins |
Repairs are covered with a 30–90 day service warranty, depending on the nature of the repair and brand of dishwasher.
🌍 Areas Covered by GossTech in Kenya
GossTech operates widely across Kenya, offering same-day or next-day dishwasher services. Below is a list of the major towns and cities served:
| Region | Towns/Cities Served |
|---|---|
| Nairobi County | Nairobi, Karen, Westlands, Runda, Kilimani, Lang’ata, South C, Kileleshwa, Eastlands |
| Kiambu County | Ruiru, Thika, Kiambu, Limuru, Kikuyu |
| Machakos County | Machakos, Mlolongo, Syokimau, Athi River, Kangundo |
| Kajiado County | Kitengela, Ngong, Kiserian, Ongata Rongai |
| Mombasa County | Mombasa Island, Nyali, Likoni, Bamburi |
| Uasin Gishu County | Eldoret, Kapseret |
| Kisumu County | Kisumu City, Maseno |
| Nakuru County | Nakuru, Naivasha, Gilgil |
| Nyeri County | Nyeri, Karatina |
| Meru County | Meru Town, Maua |
| Embu County | Embu, Runyenjes |
| Kericho County | Kericho, Litein |
| Kakamega County | Kakamega Town, Mumias |
| Bungoma County | Bungoma, Webuye |
| Garissa County | Garissa |
| Isiolo County | Isiolo Town |
GossTech uses a decentralized team of vetted technicians and partners to maintain a consistent response time and quality of service across regions.
🧾 Sample Dishwasher Service Report from GossTech
| Customer Name | Location | Problem | Repair Date | Repair Summary | Total Cost |
|---|---|---|---|---|---|
| Jane Wambui | Westlands, Nairobi | Dishwasher flooding at end of cycle | 2025-05-02 | Replaced float switch and cleaned drain pump | KES 6,500 |
| Patrick Otieno | Kisumu City | Dishwasher not stopping water fill | 2025-04-22 | Diagnosed faulty control board and replaced | KES 9,000 |
| Rose Mwende | Mombasa – Nyali | Dishwasher leaking from front door | 2025-03-29 | Replaced door seal and inlet valve | KES 5,200 |
🧰 Other Dishwasher Problems GossTech Fixes
| Problem Category | Specific Issues Fixed | Typical Solutions |
|---|---|---|
| Water Supply | No water entering machine, low pressure | Replace inlet valve, check filter and hose |
| Drainage | Not draining, water pooling | Clear clog, replace drain pump |
| Electrical | No power, tripping breaker | Replace control board, check wiring |
| Mechanical | Door not latching, spray arm not spinning | Replace door latch, unclog arm |
| Cleaning Performance | Dishes still dirty, detergent not dissolving | Clean jets, replace heating element |
| Noise Issues | Grinding or humming noises | Replace worn bearings, lubricate motor |
| Leaks | Leaking from base, sides or hose | Replace seals, hose clamps |
| Display Errors | Error codes E1, E4, etc. | Troubleshoot based on manual codes |
| Odors | Bad smell inside machine | Deep clean interior, replace filters |
| Cycle Problems | Stuck in cycle, doesn’t complete | Reprogram or replace timer/control board |
📞 Booking a Repair with GossTech
| Method | Details |
|---|---|
| Phone | +254-723613664 |
| Direct technician messaging & photo support | |
| Website | Online booking form with preferred time slots |
| Mobile App (Coming Soon) | Track technician location and view diagnostics |
| Operating Hours | 8:00 AM – 6:00 PM, Monday to Saturday |
| Emergency Repairs | Available in Nairobi, Mombasa, Kisumu (extra charge) |
🛡️ Service Guarantee and Safety Measures
| Guarantee | Details |
|---|---|
| Parts Warranty | 30–90 days depending on part type |
| Service Warranty | 30-day satisfaction guarantee |
| Technician Vetting | Background-checked, trained, uniformed |
| Payments | M-PESA, card, cash, invoice with receipt |
| Insurance | GossTech technicians are covered against workplace damage or injury |
🔄 GossTech Preventive Maintenance Program
Dishwashers benefit from annual maintenance, especially in regions with hard water or high humidity. GossTech offers:
- Annual descaling and filter cleaning
- Sensor and float calibration
- Door seal lubrication
- Drain flushing
This can reduce future issues like overfilling, poor drainage, and odor buildup.
| Package | Price | Inclusions |
|---|---|---|
| Basic | KES 2,500 | Cleaning, seal check, diagnostics |
| Standard | KES 4,500 | + Replacement of minor parts |
| Premium | KES 7,500 | + Electrical recalibration, priority call-outs |
🧩 Why Choose GossTech?
| Feature | Benefit |
|---|---|
| Nationwide Coverage | Technicians in over 20 counties |
| Transparent Pricing | No hidden charges |
| Quick Response | Same-day repair in major towns |
| Experienced Technicians | Brand-certified professionals |
| Mobile & Online Support | Easy to get help or updates |
| Wide Brand Support | Samsung, Bosch, Whirlpool, LG, Ariston, Beko, and more |