📍 Overview: Dishwasher Not Starting – Causes & Symptoms
When a dishwasher won’t start, the issue may arise from a variety of mechanical, electrical, or control system problems. GossTech has trained technicians who follow a systematic diagnostic process to identify and resolve the problem efficiently.
🔧 Part 1: Step-by-Step Diagnosis by GossTech
| Step |
Action |
Details |
| 1 |
Initial Consultation |
Client contacts GossTech via phone, WhatsApp, website, or app. The client explains that the dishwasher is not starting. |
| 2 |
Scheduling a Visit |
GossTech books a diagnostic visit, typically same-day or next-day depending on location. |
| 3 |
On-Site Inspection |
A technician arrives and conducts a detailed inspection using diagnostic tools. |
| 4 |
Power Supply Check |
Ensures that the unit is receiving power – checks wall socket, power cord, and circuit breaker. |
| 5 |
Door Latch and Switch Test |
Verifies the door is fully closed and the latch sensor is functional. Many dishwashers won’t start unless the door latch engages properly. |
| 6 |
Control Panel Check |
Examines the control board or user interface for signs of malfunction, stuck buttons, or burnt-out indicators. |
| 7 |
Timer and Start Relay Test |
Uses multimeters to check continuity in the start relay and timer. |
| 8 |
Thermal Fuse Inspection |
A blown thermal fuse will prevent startup. GossTech technicians test this using continuity tools. |
| 9 |
Float Switch and Water Supply Test |
Checks if the float switch is stuck or malfunctioning (prevents fill/start if it detects water erroneously). |
| 10 |
Diagnostic Report Issued |
After tests, the technician explains the issue, provides repair options and a detailed quotation. |
💰 Part 2: Quotation Process
| Component |
Estimated Cost (KES) |
Description |
| Service Call Fee (Diagnostic) |
1,000 – 2,000 |
Covers transport and initial diagnostics. Waived if repair proceeds. |
| Labor Charges |
1,500 – 3,000 |
Depends on complexity and time required for repair. |
| Spare Parts |
500 – 10,000+ |
Based on the part needing replacement: door switch, timer, fuse, control board, etc. |
| Total Estimated Repair Cost |
2,000 – 15,000 |
Varies with brand, availability of parts, and technician time. |
Note: GossTech uses original or high-quality OEM parts with a warranty of 3–12 months depending on the item.
🔁 Part 3: Repair Process
| Stage |
Action |
Details |
| 1 |
Parts Procurement |
If a part needs replacing, GossTech orders from local suppliers or imports (2–5 days for rare brands). |
| 2 |
On-Site or Off-Site Repair |
Most issues are resolved at the customer’s premises; for major board replacements, off-site repair may be needed. |
| 3 |
Testing After Repair |
Dishwasher is tested through full wash and dry cycles to confirm successful repair. |
| 4 |
Client Demonstration |
Technician shows the client how the dishwasher now operates and explains any new parts. |
| 5 |
Documentation & Warranty |
Invoice and warranty card issued via email, SMS, or print. |
| 6 |
Post-Repair Support |
Free follow-up if issue reappears within warranty period. |
🏙️ Part 4: Areas Served by GossTech in Kenya
GossTech offers nationwide dishwasher repair services. Below is a table listing all the major towns and regions served:
📌 Nairobi County (Headquarters)
- Westlands
- Karen
- Lavington
- Parklands
- Kilimani
- Lang’ata
- Kileleshwa
- Kasarani
- Embakasi
- South B / South C
📌 Central Kenya
| County |
Towns Served |
| Kiambu |
Ruiru, Thika, Limuru, Kikuyu, Githunguri |
| Murang’a |
Murang’a Town, Kenol |
| Nyeri |
Nyeri Town, Karatina |
| Kirinyaga |
Kerugoya, Kutus |
| Nyandarua |
Ol Kalou |
📌 Rift Valley
| County |
Towns Served |
| Nakuru |
Nakuru Town, Naivasha, Gilgil |
| Uasin Gishu |
Eldoret |
| Kericho |
Kericho Town |
| Bomet |
Bomet Town |
| Nandi |
Kapsabet |
📌 Eastern Kenya
| County |
Towns Served |
| Machakos |
Machakos Town, Mlolongo |
| Kitui |
Kitui Town |
| Meru |
Meru Town |
| Embu |
Embu Town |
| Makueni |
Wote, Makindu |
📌 Coast Region
| County |
Towns Served |
| Mombasa |
Mombasa Island, Nyali, Bamburi |
| Kilifi |
Kilifi Town, Malindi |
| Kwale |
Ukunda, Diani Beach |
| Taita Taveta |
Voi, Taveta |
📌 Western Kenya
| County |
Towns Served |
| Kisumu |
Kisumu City |
| Kakamega |
Kakamega Town |
| Bungoma |
Bungoma Town |
| Busia |
Busia Town |
| Vihiga |
Mbale |
📌 Nyanza Region
| County |
Towns Served |
| Homa Bay |
Homa Bay Town |
| Migori |
Migori Town |
| Kisii |
Kisii Town |
| Siaya |
Siaya Town |
📌 North Eastern Kenya
| County |
Towns Served |
| Garissa |
Garissa Town |
| Wajir |
Wajir Town |
| Mandera |
Mandera Town |
🧰 Common Causes of Dishwasher Not Starting (And How GossTech Fixes Them)
| Problem |
Explanation |
GossTech’s Solution |
| Power issues |
Faulty plug, tripped breaker, damaged power cord |
Replace cord, reset breaker, or fix outlet |
| Door latch/switch failure |
Dishwasher thinks door is open |
Replace or adjust latch mechanism |
| Control panel issues |
Start button not working, error codes |
Replace control panel or user interface |
| Timer/motor problems |
Delay start stuck, motor not engaging |
Repair or replace timer, start relay, or motor |
| Blown thermal fuse |
Interrupts all power to dishwasher |
Replace fuse and identify root cause of overheating |
| Stuck float switch |
Detects false water levels |
Clean or replace float switch |
| Electronic control board failure |
No signals being sent to components |
Diagnose board, repair tracks or replace PCB |
🛡️ GossTech Guarantees
| Service Guarantee |
Details |
| Warranty on Parts |
3–12 months depending on part |
| Labor Guarantee |
30 days free callback for same issue |
| Original/OEM Parts |
Sourced locally or imported |
| Certified Technicians |
Trained, uniformed, background-verified |
| Transparent Pricing |
No hidden fees—quotes shared before repair begins |
| Digital Invoicing |
Receipts, quotes, and warranty via SMS, Email, or PDF |
📞 How to Book Dishwasher Repair with GossTech
💡 Tips from GossTech to Prevent Dishwasher Startup Issues
- Always close the door firmly.
- Do not overload or block the float valve.
- Clean filters and spray arms regularly.
- Avoid moisture around the control panel.
- Use a surge protector to protect electronics.
- Service your dishwasher every 12 months.
📚 Other Dishwasher Issues GossTech Fixes
- Dishwasher not draining
- Dishwasher leaking water
- Dishwasher not filling with water
- Dishwasher making strange noises
- Dishwasher not cleaning dishes properly
- Dishwasher smells burnt or is smoking
- Dishwasher overfilling or flooding
- Dishwasher not dispensing detergent
