📍 Overview: Dishwasher Not Starting – Causes & Symptoms
When a dishwasher won’t start, the issue may arise from a variety of mechanical, electrical, or control system problems. GossTech has trained technicians who follow a systematic diagnostic process to identify and resolve the problem efficiently.
🔧 Part 1: Step-by-Step Diagnosis by GossTech
| Step | Action | Details |
|---|
| 1 | Initial Consultation | Client contacts GossTech via phone, WhatsApp, website, or app. The client explains that the dishwasher is not starting. |
| 2 | Scheduling a Visit | GossTech books a diagnostic visit, typically same-day or next-day depending on location. |
| 3 | On-Site Inspection | A technician arrives and conducts a detailed inspection using diagnostic tools. |
| 4 | Power Supply Check | Ensures that the unit is receiving power – checks wall socket, power cord, and circuit breaker. |
| 5 | Door Latch and Switch Test | Verifies the door is fully closed and the latch sensor is functional. Many dishwashers won't start unless the door latch engages properly. |
| 6 | Control Panel Check | Examines the control board or user interface for signs of malfunction, stuck buttons, or burnt-out indicators. |
| 7 | Timer and Start Relay Test | Uses multimeters to check continuity in the start relay and timer. |
| 8 | Thermal Fuse Inspection | A blown thermal fuse will prevent startup. GossTech technicians test this using continuity tools. |
| 9 | Float Switch and Water Supply Test | Checks if the float switch is stuck or malfunctioning (prevents fill/start if it detects water erroneously). |
| 10 | Diagnostic Report Issued | After tests, the technician explains the issue, provides repair options and a detailed quotation. |
💰 Part 2: Quotation Process
| Component | Estimated Cost (KES) | Description |
|---|
| Service Call Fee (Diagnostic) | 1,000 – 2,000 | Covers transport and initial diagnostics. Waived if repair proceeds. |
| Labor Charges | 1,500 – 3,000 | Depends on complexity and time required for repair. |
| Spare Parts | 500 – 10,000+ | Based on the part needing replacement: door switch, timer, fuse, control board, etc. |
| Total Estimated Repair Cost | 2,000 – 15,000 | Varies with brand, availability of parts, and technician time. |
Note: GossTech uses original or high-quality OEM parts with a warranty of 3–12 months depending on the item.
🔁 Part 3: Repair Process
| Stage | Action | Details |
|---|
| 1 | Parts Procurement | If a part needs replacing, GossTech orders from local suppliers or imports (2–5 days for rare brands). |
| 2 | On-Site or Off-Site Repair | Most issues are resolved at the customer’s premises; for major board replacements, off-site repair may be needed. |
| 3 | Testing After Repair | Dishwasher is tested through full wash and dry cycles to confirm successful repair. |
| 4 | Client Demonstration | Technician shows the client how the dishwasher now operates and explains any new parts. |
| 5 | Documentation & Warranty | Invoice and warranty card issued via email, SMS, or print. |
| 6 | Post-Repair Support | Free follow-up if issue reappears within warranty period. |
🏙️ Part 4: Areas Served by GossTech in Kenya
GossTech offers nationwide dishwasher repair services. Below is a table listing all the major towns and regions served:
📌 Nairobi County (Headquarters)
- Westlands
- Karen
- Lavington
- Parklands
- Kilimani
- Lang’ata
- Kileleshwa
- Kasarani
- Embakasi
- South B / South C
📌 Central Kenya
| County | Towns Served |
|---|
| Kiambu | Ruiru, Thika, Limuru, Kikuyu, Githunguri |
| Murang’a | Murang’a Town, Kenol |
| Nyeri | Nyeri Town, Karatina |
| Kirinyaga | Kerugoya, Kutus |
| Nyandarua | Ol Kalou |
📌 Rift Valley
| County | Towns Served |
|---|
| Nakuru | Nakuru Town, Naivasha, Gilgil |
| Uasin Gishu | Eldoret |
| Kericho | Kericho Town |
| Bomet | Bomet Town |
| Nandi | Kapsabet |
📌 Eastern Kenya
| County | Towns Served |
|---|
| Machakos | Machakos Town, Mlolongo |
| Kitui | Kitui Town |
| Meru | Meru Town |
| Embu | Embu Town |
| Makueni | Wote, Makindu |
📌 Coast Region
| County | Towns Served |
|---|
| Mombasa | Mombasa Island, Nyali, Bamburi |
| Kilifi | Kilifi Town, Malindi |
| Kwale | Ukunda, Diani Beach |
| Taita Taveta | Voi, Taveta |
📌 Western Kenya
| County | Towns Served |
|---|
| Kisumu | Kisumu City |
| Kakamega | Kakamega Town |
| Bungoma | Bungoma Town |
| Busia | Busia Town |
| Vihiga | Mbale |
📌 Nyanza Region
| County | Towns Served |
|---|
| Homa Bay | Homa Bay Town |
| Migori | Migori Town |
| Kisii | Kisii Town |
| Siaya | Siaya Town |
📌 North Eastern Kenya
| County | Towns Served |
|---|
| Garissa | Garissa Town |
| Wajir | Wajir Town |
| Mandera | Mandera Town |
🧰 Common Causes of Dishwasher Not Starting (And How GossTech Fixes Them)
| Problem | Explanation | GossTech’s Solution |
|---|
| Power issues | Faulty plug, tripped breaker, damaged power cord | Replace cord, reset breaker, or fix outlet |
| Door latch/switch failure | Dishwasher thinks door is open | Replace or adjust latch mechanism |
| Control panel issues | Start button not working, error codes | Replace control panel or user interface |
| Timer/motor problems | Delay start stuck, motor not engaging | Repair or replace timer, start relay, or motor |
| Blown thermal fuse | Interrupts all power to dishwasher | Replace fuse and identify root cause of overheating |
| Stuck float switch | Detects false water levels | Clean or replace float switch |
| Electronic control board failure | No signals being sent to components | Diagnose board, repair tracks or replace PCB |
🛡️ GossTech Guarantees
| Service Guarantee | Details |
|---|
| Warranty on Parts | 3–12 months depending on part |
| Labor Guarantee | 30 days free callback for same issue |
| Original/OEM Parts | Sourced locally or imported |
| Certified Technicians | Trained, uniformed, background-verified |
| Transparent Pricing | No hidden fees—quotes shared before repair begins |
| Digital Invoicing | Receipts, quotes, and warranty via SMS, Email, or PDF |
📞 How to Book Dishwasher Repair with GossTech
💡 Tips from GossTech to Prevent Dishwasher Startup Issues
- Always close the door firmly.
- Do not overload or block the float valve.
- Clean filters and spray arms regularly.
- Avoid moisture around the control panel.
- Use a surge protector to protect electronics.
- Service your dishwasher every 12 months.
📚 Other Dishwasher Issues GossTech Fixes
- Dishwasher not draining
- Dishwasher leaking water
- Dishwasher not filling with water
- Dishwasher making strange noises
- Dishwasher not cleaning dishes properly
- Dishwasher smells burnt or is smoking
- Dishwasher overfilling or flooding
- Dishwasher not dispensing detergent
