Reliable TV Repair Services Across Kenya | GossTech 0723613664
Professional Television Repair & Maintenance in Kirinyaga — GossTech Services
Description
Looking for fast, reliable television repair in Kirinyaga? GossTech offers on-site diagnostics, component-level repairs and preventive maintenance across Kerugoya, Kutus, Wang’uru, Sagana, Kagio and surrounding towns. All TV brands serviced — call +254 723 613 664 or email info@gosstech.co.ke.
Introduction
When your television stops working it disrupts more than entertainment — it interrupts family time, business presentations and learning. GossTech understands how vital a properly working TV is. We provide professional television repair and maintenance services across Kirinyaga County and surrounding areas, combining rapid on-site diagnosis, experienced component-level repairs, and clear pricing. Whether it’s a cracked screen, no sound, failed power supply, or Smart TV software issues, our certified technicians have the tools and spare parts to restore your set and prolong its life.
Below you’ll find a comprehensive pillar guide covering: the areas we serve in and around Kirinyaga; every common TV fault explained, diagnosed and repaired step-by-step; the brands we service; other appliances we repair across Nairobi and Kenya; contacts and clear service tables for easy scanning.
Contact & booking
- Phone / WhatsApp: +254 723 613 664
- Email: info@gosstech.co.ke
- Website: www.gosstech.co.ke
Areas, towns and villages in and around Kirinyaga served by GossTech
GossTech provides coverage across Kerugoya, Kutus, Wang’uru (Mwea), Sagana, Kagio, Kagumo, Kibingoti and many surrounding market towns and villages across Kirinyaga County and its borders. Our mobile technicians operate throughout Kerugoya/Kutus municipality, Wang’uru (Mwea) urban area, Sagana, Kianyaga, Baricho and the various trading centres and villages in Mwea, Gichugu and Ndia sub-counties. We also support customers in neighbouring areas along the Embu and Murang’a borders when needed. (Wikipedia)
Quick reference — service coverage table
Primary towns / urban centres served | Typical surrounding villages & trading centres (examples) |
---|---|
Kutus (Kerugoya/Kutus Municipality) | Kagumo, Kabare, Kiamutugu, Kiandai |
Kerugoya | Kibirigwi, Kiaragana, Kiamuchege |
Wang’uru / Mwea | Mwea, Marurumo, Mutithi, Baricho |
Sagana | Baricho, Karura, Kiamathambi |
Kagio & Kagumo | Kibingoti, Kiamutogu, Mathiga |
Kianyaga & surrounding | Kiandumu, Kiagwi, Kirimunge |
If your town or village isn’t listed above, contact us — we’ll confirm same-day or next-day coverage depending on location and parts availability.
Why choose GossTech for television repair in Kirinyaga
- Local mobile technicians: Fast on-site diagnosis across Kerugoya, Kutus, Wang’uru and surrounding centres.
- Component-level repairs: We repair power supplies, T-con boards, main boards, backlights and more — not just superficial fixes.
- Genuine or high-quality replacement parts: We use manufacturer-recommended parts where possible and high-quality alternatives when originals are unavailable.
- Clear diagnostics and quotes: You get a written fault diagnosis and a repair quote before work begins.
- Warranty on repairs: We provide a limited warranty on parts and workmanship.
- Support for Smart TV software: Updates, malware removal, account setup and streaming fixes (Android TV, Tizen, WebOS, Roku-enabled sets).
ALL common television problems — explained, diagnosed, and repaired (step-by-step)
Below we list the most common TV faults, each explained clearly with GossTech’s diagnostic checklist and repair steps. Use this as a quick guide — for best results, book a technician for hands-on diagnosis.
1. TV won’t turn on (no power)
Symptoms: No LEDs, dead screen, no click when pressing power.
Common causes: Faulty mains lead, blown fuse, defective power supply board (SMPS), bad capacitors, failed standby circuit, remote control issues.
GossTech diagnosis process
- Verify mains supply and test with multimeter.
- Inspect mains lead and plug for continuity.
- Open rear cover (if on-site) and visually inspect power board for bulging/leaking capacitors or burned components.
- Measure standby voltage rails and test fuse and surge survivor components.
Repair steps
- Replace blown fuses and surge components.
- Replace faulty capacitors and regulators on the SMPS.
- If the entire power board is dead, fit a tested replacement board (match model + serial).
- Test full power-up sequence; burn-in test 30–60 minutes.
- Provide warranty and return.
2. TV has power but shows a black screen (backlight failure)
Symptoms: Power LED on, sound present, image barely visible if you shine light on screen.
Common causes: Backlight LEDs/CCFL failure, inverter board fault (for older CCFL sets), T-con board or main board sending no signal to backlight.
GossTech diagnosis process
- Confirm audio present (if yes, video path is likely issue).
- Use flashlight test to check for faint image.
- Measure LED/backlight strings for continuity and voltage.
- Check inverter board (older LCD CCFL sets) or LED driver circuits (modern LED TVs).
Repair steps
- Replace failed backlight LED strips or CCFL tubes.
- Replace/repair inverter or LED driver board.
- Replace T-con board if it’s the signal path issue.
- Reassemble and test brightness & uniformity.
3. TV turns on but shows “No Signal”
Symptoms: TV on, menu visible, but no broadcast/cable/decoder signal.
Common causes: Wrong input/source selected, faulty antenna or coax, bad HDMI/AV cable, faulty tuner or main board.
GossTech diagnosis process
- Verify input/source settings and test with menu.
- Test with a known-good HDMI device (set-top box or phone via adapter).
- Inspect HDMI ports and replace cable if needed.
- For terrestrial/cable, test antenna/cable feed and signal strength.
Repair steps
- Replace defective HDMI/coax cables.
- Re-seat or replace HDMI port/sockets (PCBA repair).
- Repair or replace tuner module or main board if internal failure.
- Retune channels and perform software updates if necessary.
4. Broken/cracked screen (physical damage)
Symptoms: Visible crack, lines, black patches, or completely white/black area.
Common causes: Impact, pressure damage, or shipping mishandling.
GossTech diagnosis process
- Inspect screen and model number to identify exact panel type.
- Check if damage is limited to outer glass or panel matrix.
- Confirm panel availability and cost.
Repair steps
- Quote cost of panel replacement vs replacement TV (panels are often the most expensive component).
- If the panel is available and cost-effective, replace with an exact model match.
- Calibrate panel after fitment and test for dead pixels and backlight uniformity.
- If replacement is uneconomical, advise customer on alternatives.
5. Lines on screen, colour problems or ghosting
Symptoms: Vertical/horizontal lines, colour stripes, distorted image.
Common causes: Faulty T-con board, ribbon cable connection, failing panel driver ICs, bad LVDS cable.
GossTech diagnosis process
- Inspect and reseat LVDS ribbons and T-con connectors.
- Swap T-con board with a working unit if available for test.
- Test panel connections and look for corrosion or bent pins.
Repair steps
- Replace or repair T-con board.
- Replace LVDS ribbon cable or connector.
- Replace main board if it sends corrupted signals.
- If panel driver ICs are failing, panel replacement may be necessary.
6. TV has picture but no sound (or intermittent sound)
Symptoms: Image OK, no audio, or audio drops out.
Common causes: Bad speakers, amplifier IC failure on main board, incorrect audio settings, blown capacitors in audio circuit.
GossTech diagnosis process
- Check audio settings and external audio outputs.
- Test with headset/external speaker via headphone jack or optical/HDMI ARC.
- Inspect audio amplifier section on board for damaged caps or burnt chips.
Repair steps
- Replace internal speakers or speaker wires.
- Repair or replace audio amplifier IC or related components.
- Replace failed capacitors and test.
- Update software/firmware if audio driver bug suspected.
7. TV reboots randomly / power cycles
Symptoms: TV turns itself off and on; reboots during use.
Common causes: Faulty power supply, overheating, bad firmware, failing main board.
GossTech diagnosis process
- Check thermal conditions and ventilation.
- Monitor voltage rails for dips during operation.
- Check error logs if Smart TV supports it.
Repair steps
- Repair/replace power supply components (capacitors/regulators).
- Reflash or update TV firmware.
- Replace main board if logic is failing.
- Apply cooling improvements and ensure proper ventilation.
8. Distorted remote control or TV not responding to remote
Symptoms: TV not responding to remote; manual buttons work.
Common causes: Dead remote batteries, IR receiver failure, firmware issues, stuck buttons.
GossTech diagnosis process
- Test remote with fresh batteries and smartphone IR app (if applicable).
- Confirm IR receiver on TV receives signal (use phone camera to see IR LED).
- Inspect front panel IR sensor for damage.
Repair steps
- Replace remote or provide universal remote.
- Replace front-panel IR receiver module.
- Reprogram or re-pair remote for Smart TVs (Bluetooth/Wi-Fi remotes).
9. Smart TV apps crashing, streaming buffering or Wi-Fi not working
Symptoms: Apps crash, slow streaming, can’t sign into streaming services, unstable Wi-Fi.
Common causes: Outdated firmware, corrupted app data, weak Wi-Fi signal, failing Wi-Fi module.
GossTech diagnosis process
- Test network speed and signal strength at TV location.
- Check for OS/firmware updates and app updates.
- Clear app caches and re-login to affected services.
Repair steps
- Update OS/firmware and apps.
- Move router closer or install Wi-Fi extender; test Ethernet if possible.
- Replace Wi-Fi module if hardware fault.
- Advise on streaming bitrate and router QoS settings.
10. Colour tint, washed out image or incorrect colour balance
Symptoms: Picture has green/blue/red tint, skin tones unnatural.
Common causes: Wrong picture mode, failed color ICs, backlight spectrum shift, software calibration drift.
GossTech diagnosis process
- Inspect picture settings (mode, color temperature).
- Run factory reset and test with standard test pattern.
- Check LED backlight and color driver circuits.
Repair steps
- Recalibrate picture settings and run professional color correction.
- Replace color driver ICs or T-con if necessary.
- Replace panel if colour matrix damaged.
11. HDMI handshake problems (device not recognized)
Symptoms: “No signal” on selected HDMI, intermittent input detection, HDCP errors.
Common causes: Faulty HDMI cable, incompatible HDMI version, damaged HDMI port, HDCP/auth problems.
GossTech diagnosis process
- Test with known-good HDMI cables and devices.
- Inspect the HDMI socket for bent pins or looseness.
- Check firmware and HDCP compatibility.
Repair steps
- Replace HDMI cable or adapter.
- Replace HDMI port or reflow port connections on the main board.
- Update firmware and reset HDMI handshake settings.
12. Overheating and fan/noise problems (for TVs with cooling fans)
Symptoms: TV becomes very hot, fan loud or failing, thermal shut-down.
Common causes: Blocked ventilation, failing internal fan (rare), defective heat-sinks paste, power board overheating.
GossTech diagnosis process
- Measure internal temperatures and inspect airflow.
- Check fan operation and dust accumulation.
- Inspect power board for heat damage.
Repair steps
- Clean ventilation, remove dust, replace fan if present.
- Re-apply thermal paste or replace heat-sink mounts.
- Repair power board components causing excess heat.
Common faults — at-a-glance troubleshooting table
Fault | First check (what you can do now) | Likely GossTech fix |
---|---|---|
No power at all | Confirm wall socket with another device | Replace fuse/capacitors or power board |
Black screen but sound OK | Shine flashlight to see faint image | Replace LED strips / inverter / T-con |
No signal | Try different input/cable | Replace cable, repair tuner or main board |
Lines on screen | Reseat LVDS/T-con cables | Replace T-con or panel if driver IC failed |
No sound | Test external speakers | Repair audio amp or replace speakers |
Random reboots | Check ventilation, test other devices on circuit | Repair SMPS or main board |
Smart TV apps crash | Test internet speed, update apps | Firmware update, replace Wi-Fi module |
Brands & models GossTech repairs
GossTech supports all major television brands sold in Kenya, including but not limited to:
Major brands: Samsung, LG, Sony, Panasonic, Hisense, TCL, Philips, Sharp, Toshiba, Akira, Sanyo, Skyworth, Changhong, Haier.
Smart TV platforms supported: Android TV, Google TV, Samsung Tizen, LG webOS, Roku TV, Fire TV editions and proprietary OS variants.
If your brand isn’t listed, contact us — we maintain a wide stock of replacement boards and parts and can usually source panels or essential components.
Spare parts & guarantees
- Parts sourcing: We prefer original equipment manufacturer (OEM) parts; where unavailable we use high-quality equivalents tested for compatibility.
- Warranty: Repair warranty typically ranges from 30 to 180 days depending on part and repair type. Warranty terms are provided with each job sheet.
- Transparent pricing: You receive a diagnostic report and fixed quote before any paid repairs. No hidden fees.
Preventive maintenance services (recommended)
Regular maintenance reduces breakdowns and extends TV life. GossTech’s preventive packages for homes and businesses include:
- Basic Check (Quick): External cleaning, power test, firmware check. (Recommended every 6–12 months)
- Standard Service: Internal dust removal, thermal check, connectors reseated, firmware update, basic calibration.
- Full Service: All of the above + backlight test, colour calibration, speaker test, and full burn-in (for older sets). (Recommended annually)
Maintenance pricing (indicative)
Service | What’s included | Typical turnaround |
---|---|---|
Basic Check | Visual inspection, power test, firmware check | Same day – on-site |
Standard Service | Internal cleaning, connectors, firmware, test | 1 day (on-site/ workshop) |
Full Service | Deep clean + calibration + burn-in | 1–3 days (workshop) |
(Contact us for exact pricing — travel/parts may affect final cost.)
Other appliances GossTech repairs (Nairobi & across Kenya)
GossTech is a multi-appliance service provider. In addition to televisions, we repair and maintain:
- Refrigerators & freezers (all types)
- Washing machines & dryers (top-load, front-load, semi-automatic)
- Air conditioners (split & window units)
- Microwave ovens and electric ovens
- Electric cookers / hobs and electric kettles
- Set-top boxes, decoders & satellite dishes
- Home theatre systems, soundbars and speakers
- Inverters, batteries and UPS systems
- Laptops, desktops and monitors (basic repairs)
- Electric water heaters / geysers
- Small appliances: vacuum cleaners, irons, blenders (selected models)
We operate service points in Nairobi and offer mobile coverage across counties including Kirinyaga, with workshop repairs and parts replacement available nationwide.
How our diagnostic & repair workflow works (simple & transparent)
- Contact & Book — Call/WhatsApp +254 723 613 664 or email info@gosstech.co.ke. Provide TV make/model and a brief fault description.
- Initial Guidance — We provide basic checks you can try to potentially fix fast (e.g., try different cables, power socket).
- On-site visit or workshop drop-off — We dispatch a technician or schedule a drop to our workshop. On-site preferred for simple fixes; complex board or panel work done in workshop.
- Written diagnosis & quote — Technician issues a diagnostic report and quote before any parts are fitted.
- Repair & testing — Repairs performed with parts testing and thorough functional testing; Smart TV updates and calibration included where relevant.
- Handover & warranty — You receive a job sheet with warranty terms and maintenance advice.
Business & bulk servicing (hotels, lodges, schools, offices)
We provide bulk servicing contracts across Kirinyaga and central Kenya for businesses, schools and hospitality — scheduled preventative maintenance, priority response and discount pricing on multiple units. Request a bespoke service contract by emailing info@gosstech.co.ke.
Frequently asked questions (FAQ)
Q: How long does a typical repair take?
A: Basic fixes and diagnostics can often be completed same day on-site. Component replacements or panel sourcing may take 1–3 days depending on part availability.
Q: Do you replace broken screens?
A: Yes, if a replacement panel is available and economically sensible. We always advise whether repair or replacement is most cost-effective.
Q: Do you provide parts warranty?
A: Yes — parts and labour warranty details are provided on the job sheet and vary by part type.
Q: Can you fix Smart TV app login or streaming issues?
A: Yes — we help with firmware updates, account setup, clearing app caches, Wi-Fi diagnostics and hardware replacements if required.
Local testimonials & case snapshots
(Example summaries — available on our website and upon request)
- Repaired 42” LED TV backlight and T-con in Kerugoya with full calibration and 90-day warranty.
- Restored audio amplifier and replaced speakers for an LG TV in Wang’uru — returned with improved sound and a 60-day warranty.
- Deployed bulk maintenance for a guesthouse in Kutus — serviced 12 TVs, tuned channels, updated firmware and set up streaming devices.
Important service notes & disclaimers
- Safety first: For high-voltage or panel work we recommend workshop servicing to guarantee safety and controlled ESD (electrostatic discharge) environment.
- Panel replacements: TV panels are model-specific and can be costly — a repair quote will clearly indicate cost vs replacement options.
- Data & accounts: For Smart TV service we may need to access customer streaming accounts; we advise customers to provide temporary login details or perform logins in their presence. GossTech is not responsible for account security beyond guidance and will not store credentials.
Call to action
Ready to fix your TV or set up preventive maintenance? Contact GossTech now: +254 723 613 664 — or email info@gosstech.co.ke. You can also visit www.gosstech.co.ke for booking, rates and service contract enquiries.
Appendix — quick checklist before you call
- Note the TV brand and model number (usually on the back).
- Take photos of the fault (screen, error messages, ports).
- Try a different HDMI/AV cable and a different source device to rule out external devices.
- Check mains socket with another appliance.
- Keep remote control batteries fresh for testing.