Fridge Repair in Nairobi
How GossTech Diagnoses and Repairs a Fridge That Won’t Cool
When your fridge stops cooling, it’s not just an inconvenience—it’s a race against time before your food goes bad. GossTech, a trusted name in appliance repair across Kenya, specializes in diagnosing and repairing refrigerators of all types that suddenly stop cooling. In this comprehensive guide, we’ll walk you through the expert diagnostic and repair process we use, the types of fridges we handle, and how we ensure long-lasting solutions.
Types of Fridges We Repair at GossTech
At GossTech, we cater to a wide range of refrigerators used in both homes and commercial settings. Here’s a breakdown of the common fridge types we handle:
| Fridge Type | Description | Typical Usage |
|---|---|---|
| Top-Freezer Refrigerator | Freezer on top, fridge compartment below | Household use |
| Bottom-Freezer Refrigerator | Freezer on the bottom, fridge on top | Household use |
| Side-by-Side Refrigerator | Freezer and fridge compartments side by side | Modern homes, offices |
| French Door Refrigerator | Double doors with bottom freezer drawer | High-end households |
| Single Door Fridge | Compact, all-in-one fridge | Small families, bedsitters |
| Double Door Fridge | Separate doors for freezer and fridge | Common in family homes |
| Mini Fridge | Compact, portable design | Offices, hotel rooms |
| Commercial Display Fridge | Glass doors for product display | Supermarkets, kiosks |
| Deep Freezer | Chest or upright freezers | Hotels, butcheries, households |
| Wine Cooler | Maintains optimal temperature for wine | Bars, high-end homes |
Each fridge type has unique features and cooling systems. Understanding the specific unit helps us provide accurate and efficient diagnostics.
Common Causes of a Fridge Not Cooling
A fridge that’s not cooling can result from various mechanical or electrical issues. At GossTech, we categorize the root causes as follows:
1. Power Supply Issues
- Problem: Loose plug, tripped circuit breaker, or faulty socket.
- Diagnosis: We check voltage with a multimeter and inspect the socket for power output.
- Solution: Repair or replace faulty power supply components.
2. Thermostat Malfunction
- Problem: Thermostat fails to signal compressor.
- Diagnosis: We test the thermostat for continuity and response to temperature change.
- Solution: Replace faulty thermostat with an original manufacturer-approved unit.
3. Compressor Failure
- Problem: The heart of the fridge, the compressor, may fail due to wear or electrical faults.
- Diagnosis: We check for humming noises, overheating, and voltage supply.
- Solution: Repair or replace the compressor, ensuring refrigerant levels are checked afterward.
4. Condenser Coil Issues
- Problem: Dirty or damaged condenser coils hinder heat dissipation.
- Diagnosis: We inspect and clean the coils, usually located at the back or beneath the fridge.
- Solution: Deep cleaning or coil replacement if damaged.
5. Evaporator Fan Problems
- Problem: The fan that circulates cold air might be jammed or burnt out.
- Diagnosis: We open the freezer section and test the fan motor for continuity.
- Solution: Replace faulty fan motors with genuine parts.
6. Frost Build-Up
- Problem: Excessive frost blocks airflow from the freezer to the fridge.
- Diagnosis: We visually inspect for ice and test the defrost heater and timer.
- Solution: Manually defrost or replace the faulty defrost components.
7. Blocked Air Vents
- Problem: Items stored in the fridge may obstruct air circulation.
- Diagnosis: Visual inspection and temperature gradient analysis.
- Solution: Rearranging items or repairing air duct pathways.
8. Low Refrigerant Levels
- Problem: Refrigerant leak or insufficient charge.
- Diagnosis: Leak detection with UV dye or electronic detectors.
- Solution: Recharge refrigerant and seal leak points professionally.
Step-by-Step: How GossTech Diagnoses the Problem
When you call GossTech for a fridge not cooling, here’s the standard diagnostic process:
Step 1: On-Site Inspection
Our technician arrives promptly and inspects the appliance’s power connection, control settings, and initial behavior.
Step 2: Multimeter Testing
We use advanced diagnostic tools to check:
- Voltage to the compressor
- Thermostat operation
- Fan motor resistance
- Control board signals
Step 3: Component Isolation
We isolate the suspected faulty components and test them individually:
- Thermostat sensors
- Compressor windings
- Defrost timers
- Relays and capacitors
Step 4: Refrigerant Analysis
We check for any refrigerant loss using gauges and detectors.
Step 5: Final Diagnosis Report
You receive a detailed report of what’s wrong and a clear quotation for repair, including parts and labor.
Step-by-Step: How GossTech Repairs the Fridge
Once we’ve diagnosed the issue, we proceed with repairs using OEM (original equipment manufacturer) parts. Here’s how we go about different repairs:
1. Thermostat Replacement
| Task | Details |
|---|---|
| Turn off power | Safety first |
| Remove control panel | Access thermostat |
| Test new unit | Ensure compatibility |
| Install new thermostat | Secure wiring |
| Test cooling | Monitor for stable temp |
2. Compressor Replacement
| Task | Details |
|---|---|
| Disconnect refrigerant lines | Carefully release pressure |
| Remove old compressor | Using standard tools |
| Install new compressor | Match model number |
| Recharge refrigerant | Ensure optimal pressure |
| Test system | Verify cooling cycles |
3. Evaporator Fan Repair
| Task | Details |
|---|---|
| Access freezer compartment | Remove inner panels |
| Remove fan assembly | Test continuity |
| Replace or repair fan | Lubricate if reusable |
| Reassemble compartment | Ensure proper airflow |
4. Defrost System Repair
| Task | Details |
|---|---|
| Inspect timer and heater | Use multimeter |
| Replace faulty components | OEM parts |
| Check temperature sensors | Recalibrate if needed |
| Perform defrost cycle test | Confirm complete operation |
Fridge Repair Service Areas in Kenya
GossTech offers same-day and scheduled fridge repair services in the following locations:
| Region | Coverage |
|---|---|
| Nairobi | CBD, Westlands, Karen, Kileleshwa, Parklands, Embakasi |
| Kiambu | Thika, Ruiru, Juja, Kikuyu, Limuru |
| Kisumu | Milimani, Kondele, Nyalenda, Mamboleo |
| Siaya | Bondo, Ugunja, Yala, Ukwala |
| Mombasa | Nyali, Bamburi, Likoni, Changamwe |
| Other Areas | Eldoret, Nakuru, Meru (on appointment basis) |
Why Choose GossTech?
- Certified Technicians: Our experts are trained in handling various fridge brands including Samsung, LG, Whirlpool, Ramtons, Von, Bosch, and more.
- Fast Response: We offer 24/7 emergency support in select areas.
- Genuine Spare Parts: We use high-quality replacement parts for lasting performance.
- Warranty Guarantee: We provide up to 6 months warranty on most fridge repairs.
- Affordable Pricing: Transparent, fair pricing with no hidden charges.
Preventative Tips from GossTech
To help your fridge stay cool for longer, follow these maintenance tips:
| Tip | Benefit |
|---|---|
| Clean condenser coils every 6 months | Improves cooling efficiency |
| Don’t overload the fridge | Ensures proper airflow |
| Set ideal temperature (3-5°C fridge, -18°C freezer) | Maintains freshness |
| Defrost manually if frost builds up | Prevents blockage |
| Leave space between fridge and wall | Aids ventilation |
| Close door properly | Avoids cold air escape |
Brands We Repair
GossTech repairs all major brands including:
- Samsung
- LG
- Bosch
- Ramtons
- Hisense
- Whirlpool
- Von Hotpoint
- Haier
- Frigidaire
- Beko
Conclusion
A fridge that won’t cool can cause stress and waste, but with GossTech, help is always within reach. Our comprehensive diagnosis and repair approach ensures your fridge is restored quickly and reliably—whether you own a top-freezer model, a French-door fridge, or a commercial deep freezer. Don’t wait for food spoilage or higher energy bills—call GossTech today and experience trusted, affordable fridge repair across Kenya.